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Premier Inn Inverness West Hotel

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662 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Cockermouth, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Clean, comfortable room. Plenty of space and excellent power shower. Delicious porridge in the morning. Easy to access near supermarkets and petrol stations. Friendly helpful reception staff. Comfortable good size bed.

Helpful?
Thank Vicky L
Preston, England, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 days ago NEW

We chose this premier Inn as it is literally round the corner from my sons house. It's handy for the city centre and for all other attractions. The room was clean, the staff were friendly and helpful.... the food in the restaurant was very good and th service was excellent. Will definitely book again........soon!!!

Review collected in partnership with premierinn.com

Helpful?
Thank Steve D
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear Steve D Wow thank you so much for your five star response and great feedback regarding your stay at Premier Inn West. I was delighted to hear that the room was clean and the staff were friendly and helpful and I have passed your kind comments to all the team. Once again thank you for taking the time to... More 

scotland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago NEW

This is our second time at this hotel,the bedroom is massive,the bathroom which was disabled friendly,a walk in shower,having had hips and knees replaced,I cannot get in. The bath. The food was excellent,parking at a premium,even with a blue badge ten pounds per night.location fantastic for the town two minutes away,plenty of places to eat out. Eden court theatre five... More 

Helpful?
Thank marionwm
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear marionwm I would like to take the time to thank you for your five star response and kind feedback regarding your stay at Premier Inn West. I was delighted that you found the room spacious and managed to get one that had a walk in shower. We really do appreciate the feedback we receive as it helps us maintain... More 

Tranent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

DISGUSTING DIRTY ROOMS DIRTY BEDS STICKY CARPETS BEDDING FIT FOR RAGS TERRIBLE SERVICE. NEVER WOULD I EXPECT TO BE FORCED TO SLEEP IN SUCH DISGUSTING CONDITIONS .When rooms are in this condition they should be closed cleaned properly painted and replace the bed and bedding . i would not like to recomend this hotel based on the room we had... More 

Review collected in partnership with premierinn.com

Helpful?
1 Thank Michael G
WhitbreadHotels, Premier Inn Team at Premier Inn Inverness West Hotel, responded to this review

Hi Michael, Thank you for taking the time to review our Inverness West Hotel. I am extremely sorry to hear about your recent disappointing experience and am concerned to hear about the experience you had with your room and the staff at the hotel. Obviously these standards aren't acceptable so I've passed your comments onto the Operations Manager to follow... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Can't complain, would stay again. Staff are friendly and professional. We stayed for 3 nights. Location was great so good access to town centre and also good for nice walks close by. Worth trying out the Loch Ness boat tour but we did 1 hour and thought this was enough however you could do longer but get left urqhart castle... More 

Review collected in partnership with premierinn.com

Helpful?
1 Thank callumA8638OB
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear callumA8638OB Wow thank you for your five star response and great feedback regarding your stay at Premier Inn West. It was really nice to hear that the team were friendly and that you found the hotel in a good location. i was also glad you managed to take a trip around the Loch and I hope you got some... More 

South East
Level Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 2 weeks ago via mobile

Typical PI. Everything you need for a good stay. Friendly helpful staff, nice and quiet, good parking and a great spot to see the local sights from. The Ness restaurant is adjoining so you don't even need to go outside to get there, which with the Scottish rainfall is something of a bonus! Sadly we didn't get to see the... More 

Helpful?
1 Thank GrandadSouthEast
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear GrandadSouthEast Wow thank you for your five star response and kind feedback regarding your stay at Premier Inn West. I was really glad that you had a great stay and found the team really Friendly and helpful and I have passed your kind comments onto the team. It was a shame you didn't get to see the Northern lights... More 

Aberdeen, United Kingdom
Level Contributor
126 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 3 weeks ago

I booked two rooms and stayed here for one night last weekend. The location is good and parking ample. The price for a one night stay was also very reasonable. The check in was quick and friendly. The rooms appeared clean and suitable. And generally a good hotel. Every thing you would expect form a premier inn. However I found... More 

Helpful?
1 Thank WickReviewer
WhitbreadHotels, Premier Inn Team at Premier Inn Inverness West Hotel, responded to this review

Hi there Thanks for taking the time to share your review. I'm pleased to hear you liked the location of the hotel and found the check in process to be quick, however it's a shame to hear that the cleanliness of your bed was not up to standard and I apologise for this. Please be assured I have raised your... More 

Doncaster
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Second of four Premier Inns on this trip and Inverness West was to a good standard - clean room, ok bathroom, quiet location, large car park, great blackout curtains! Just to note that the entrance to the pub and premier inn is around the back! Nice wee walk to the canal bridge and into town.

Helpful?
1 Thank LandyMike
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear LandyMike I would like to take the time to thank you for your recent feedback regarding your stay at Premier Inn West. I was really glad that you had a good stay and found the room clean and hotel to a good standard. We really appreciate the feedback we receive as it helps us maintain the high standards you... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

We've always had nice experiences at Premier Inns, and this was no exception. This hotel is easy access to Loch Ness and also a good location to explore other parts of the Scottish highlands. The breakfast is nice for the price, and the staff were very kind and helpful. Would stay again.

Helpful?
1 Thank Ryan E
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear Ryan E I would like to take the time to thank you for your recent feedback regarding your stay at Premier Inn West. I was really glad you had a great stay and was nice to see you had the same great experience as other Premier Inns. I have to agree about the breakfast it is great and sets... More 

Edinburgh, Scotland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

My family and I had a night here as part of a weekend in Inverness. The hotel is handily situated for town whilst being in a quieter area by the canal. We had a good sized family room and also enjoyed the integrated Beefeater restaurant for dinner and breakfast. Would use this again for a stay and recommend

Helpful?
1 Thank Scott C
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear Scott C Wow thank you for your five star response and great feedback regarding your stay at Premier Inn West. I was delighted to hear that you found the room great and our location nice and quiet and I do hope you managed to fit in some sight seeing on your trip to the Highlands. Once again thank you... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Perched on the spectacular Caledonian Canal, just a few minutes' walk from the city centre ... more   less 

Additional Information about Premier Inn Inverness West Hotel

Address: Glenurquhart Road, Inverness IV3 5TD, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $74 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Inverness West Hotel 3*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Premier Inn, Booking.com, TripOnline SA, Agoda and Odigeo so you can book your Premier Inn Inverness West Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Inverness West Hotel Scotland
Hotel Style:
#1 Best Value Hotel in Inverness
#3 Family Hotel in Inverness
#7 Business Hotel in Inverness
#9 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Inverness West Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Inverness West Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask when you book.if you are there for a break what. Does it matter the view..”
 of 5 bubbles marionwm, 27 Nov 2016 | Read review
“If you want quiet ask for a room away from kids”
 of 5 bubbles gizmolucky, 29 Oct 2016 | Read review
“Rooms normally allocated before you arrive, but we have usually stayed on first floor over looking golf course.”
 of 5 bubbles Marshharriers, 20 Oct 2016 | Read review
“Opt for a quiet zone”
 of 5 bubbles CDownie, 3 Oct 2016 | Read review
“All rooms probably the same sort of standard”
 of 5 bubbles 741christineb, 1 Oct 2016 | Read review
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