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Premier Inn Inverness West Hotel

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Premier Inn Inverness West Hotel
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719 Reviews from our TripAdvisor Community

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Showing 680: English reviews
Preston, United Kingdom
Reviewed 24 August 2016

This was the worst Premier Inn we have stayed in, by far. The restaurant and service were awful in the end we went and ate somewhere else. We only saw someone on reception once, when we were checking in and no one at all when we were checking out. Poor job Inverness West!

Review collected in partnership with premierinn.com
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1Thank MRR51
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear MRR51 I would like to take the time to thank you for your recent feedback regarding your stay at Premier Inn West. I was very disappointed to see that you found this the worst premier Inn due to the issues in the restaurant and I have certainly passed these comments onto the restaurant manager as this is a separate...

Reviewed 23 August 2016 via mobile

Usual Premier Inn quality, nice staff and very helpful. Situated in a good position for Loch Ness and surrounding area. Rooms and beds were very comfortable and very clean. Unfortunately the Beefeater next to the hotel didn't really come up to scratch but this is no fault of the Hotel. Would definitely stay here again

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1Thank David A
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear David A Wow thank you so much for your five star response regarding your recent stay at Premier Inn West. I was delighted to hear that everything was great and the team were helpful and I have passed your kind comments onto the team. I hope you managed to get a nice trip to the Loch and get some...

Kent, United Kingdom
Reviewed 17 August 2016

We stayed for just the one night before moving down Loch Ness to Fort Augustus. The place was a convenient stopping point for such a journey (having arrived at Inverness airport) and was a good advert for Premier Inn: clean, comfortable and reasonably priced. The attached Beefeater restaurant served good breakfasts and evening meals too. Only negative was that the...

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1Thank Les W
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear Les W I would like to take the time to thank you for your recent feedback regarding your stay at Premier Inn West. I was really glad to hear that you had a great nights sleep and found the rooms clean and comfortable and I have passed your kind comments onto the team. I would like to apologise regarding...

Mumbai
Reviewed 17 August 2016 via mobile

It's a nice place, but away from city centre. It's close to the Loch ness banks. Good restaurant at the hotel. we could find good vegetarian options in that restaurant. Taxis to city centre or airport available.

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1Thank mightyjayesh
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear mightyjayesh Wow thank you for your five star response and kind comments regarding your stay at Premier Inn West. I was really glad that you had a nice stay as we really do appreciate the feedback we receive as it helps us maintain the high standards you have come to expect from Premier Inn. I look forward to welcoming...

Odcombe, United Kingdom
Reviewed 16 August 2016 via mobile

I stayed here for 7 nights from 9 to 16 August 2016, it was an excellent holiday, I had everything I wanted, I was pleased the Internet signal was stronger here, I had room 310 on the top floor which I loved as I love being on too floors, the only glitch was ringing up and asking to be at...

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Thank BigBrother_11
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear BigBrother_11 Wow thank you so much for your five star response and great feedback regarding your stay at Premier Inn West. I was delighted to hear that you managed to get everything you wanted and had a great stay and managed to get great WiFi signal. I was sorry you didn't get a room facing the front but glad...

Didcot, United Kingdom
Reviewed 14 August 2016

We stopped on the way to the ferry up North. Parking is ample and easy. The receptionist was very helpful giving advise on dinner (not eaten there at the end) and breakfast (eaten there and great value for money for a large family). Getting the luggage to the room was easy... there is a lift. The rooms were clean and...

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Helpful?
Thank jcrossBdV
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear jcrossBdv Wow thank you so much for your five star response and great feedback regarding your stay at Premier Inn West. I was delighted that you had such a great stay and that you found the team and hotel great. I hope on your stop over that you managed to fit in some sightseeing of the Highlands and get...

Aberdeen, United Kingdom
Reviewed 9 August 2016

Went here for 2 nights when going to see Rod Stewart in Inverness. Up to the usual standard of Premier Inns and the bar/restaurant area was very good. Only problem was that on our first night we arrived back and the bar was closed. As it's not strictly a 'hotel' there is no residents bar so you're kind of stuck....

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1Thank Loraine V
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear Loraine V Wow thank you so much for your five star response and kind feedback regarding your stay at Premier Inn West. I was really glad you had a nice stay and I hope you has a great night at the Rod Stewart concert and managed to get some pictures. I was sorry you were a bit disappointed about...

Largs, United Kingdom
Reviewed 9 August 2016

The hotel is all the way up at the good end of Premiere inns i have experienced. Its (guess) 1.5 miles from the centre of Inverness city centre. its in a very charming location beside a canal and a golf course and very close access for the north end of the Great Glen Way. Its also a 15min walk from...

Review collected in partnership with premierinn.com
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1Thank booneremerson
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear booneremerson I would like to take the time to thank you for your recent feedback regarding your stay at Premier Inn West. I was delighted that you had a great experience with us and that you found the location really good. I hope you managed to have a walk along the canal and get some nice pictures. I am...

Leicester, United Kingdom
Reviewed 30 July 2016

After touring the highlands, we stayed at the premier inn before our flight home. The welcome at reception was lovely-kind,friendly and informative. The room was immaculately clean, as was the bathroom. The room was spacious, quiet and the temperature was just right. After a great nights sleep, we enjoyed a top quality all you can eat breakfast in the Beefeater...

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Helpful?
Thank Elec_rep
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear Elec_rep Wow thank you so much for your five star response and great feedback regarding your stay at Premier Inn West. I was delighted to hear how friendly the team were and that your room was immaculate and I have passed your wonderful comments onto the team. It was nice to hear you enjoyed the breakfast I have to...

London, United Kingdom
Reviewed 29 July 2016

We stayed in the Premier Inn Inverness West Hotel for one evening, during a trip around Scotland - choosing a twin room - which consists of a small single (futon size) as well as the double bed. The hotel itself is fresh and modern, and well kept throughout. Our room was really clean, and came with all the typical amenities...

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Thank sidesix
Hollie M, Manager at Premier Inn Inverness West Hotel, responded to this review

Dear sidesix I would like to take the time to thank you for your recent feedback regarding your stay at Premier Inn West. I was delighted you found the room clean, fresh and modern and I have passed you comments onto the housekeeping team. I would like to apologise that you did not find the twin rooms so great at...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Perched on the spectacular Caledonian Canal, just a few minutes' walk from the city centre ... more   less 

Additional Information about Premier Inn Inverness West Hotel

Address: Glenurquhart Road, Inverness IV3 5TD, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $126 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Inverness West Hotel 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Premier Inn Inverness West Hotel Scotland
Hotel Style:
#1 Best Value Hotel in Inverness
#3 Family Hotel in Inverness
#7 Business Hotel in Inverness
#9 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Inverness West Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Inverness West Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room overlooking golf course quieter”
lizd510, 26 Apr 2017 | Read review
“All rooms are excellent and are quiet even next to the carpark”
435gillianw, 27 Mar 2017 | Read review
“If booking a family room the top floor is the best”
YFDLI, 13 Feb 2017 | Read review
“A room with view of surrounding area/greenery, not car park”
LondonSydney2020, 11 Feb 2017 | Read review
“Don't know what this means - Room Tip????”
H1900LJheleng, 17 Jan 2017 | Read review
5 of 5