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Rocpool Reserve hotel & Chez Roux

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571 Reviews from our TripAdvisor Community

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There are newer reviews for Rocpool Reserve hotel & Chez Roux
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Showing 547: English reviews
Charlotte, North Carolina
Reviewed 8 August 2013

We recently visited Scotland and the only problem we had with the trip was with our reservations at the Rocpool Reserve. When we arrived at the hotel, we were informed that they couldn't find our reservation. In the next breath, they told us the hotel was completely booked for a hen party. We believe that they ignored our reservation in...

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Helpful?
8Thank Steve J
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest I am disappointed to have read your review. I would like to reasure you that we give all reservations our upmost attention. It is unfortunate that we were unable to accommodate you as we would have been delighted to do so. As explained this was a systematic error out with our control. I would like to reassure you...

Aberdeen Scotland
Reviewed 5 August 2013

We stayed for 2 nights in a decadent room ( No 4 ) and it was very impressive.Nice large bedroom and a small sitting area and a huge bathroom. The shower was great as I hate hotel bathrooms where you have to run round under the shower to get wet but this was 1st Class. Little disconcerting is the clear...

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Helpful?
1Thank gasman_7
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest Thank you for your review and taking the time to share your thoughts on your experience with us. We have certainly taken your comments on board with regards to the glass on the bathroom door. We remember you fondly and it was a pleasure to host you both. We do hope that we have the opportunity to welcome...

UK
Reviewed 31 July 2013

My husband and I were here over a year ago and were pleased to find the same exacting standards this visit. We stayed in a "decadent" room, which was very luxurious and extremely stylish. Lovely little touches, like a proper hairdryer (not those pathetic ones you sometimes get in hotels) and high quality shampoo etc provided. We borrowed a DVD...

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Helpful?
1Thank tuggyboy
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest Thank you for taking the time to share your thoughts on your experience with us. It was a pleasure to host you and we are delighted you enjoyed your time with us. We will certainly look forward to welcoming you back for your next visit. Kindest Regards Niki Gillies

Farnham, United Kingdom
Reviewed 7 July 2013

This is the only 5 star hotel in Inverness and is owned by same people as Inverlochy Castle at Fort William. The Rocpool was one of the best hotels on a two week holiday all over Scotland. Much better value than the Inverlochy. Nice boutique hotel, with absolutely brilliant staff, and fantastic food, all in a very informal atmosphere. Would...

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Helpful?
Thank colin t
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guests Thank you for taking the time to write your review. It was certainly a pleasure to read. We are very proud on the standards we thrive to meet and everyone within the team works hard to ensure all of our guests have the most relaxing and enjoyable stay. To receive feedback such as yours is most certainly appreciated...

Ardersier, United Kingdom
Reviewed 6 July 2013

Recently ate in the Chez Roux restaurant for dinner. Reception staff were very friendly and escorted us to the bar. For such a quiet bar we waited a long time for our drinks to be served. Canapés followed our drinks, these were cold and dry and didn't fill me with excitement for our dinner. I opted for the Soufflé Suissesse,...

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4Thank Ironman2020
aberdeenshire
Reviewed 5 July 2013

Wow Wow Wow . What a treat. Absolutely fabulous 2 day break from start to finish. Met in carpark by lovely young lass to greet us . Helped in with bags. Had drink in bar balcony while she checked our room was ready . Bags were already put in room . I can only describe our first thoughts of room...

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Helpful?
3Thank val c
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest It was with pleasure to read your review. I will certainly make sure and pass your kind comments onto the team at Rocpool. We hope that you had a pleasant journey home and that we can welcome you back in the near future. Kind Regards Niki

Tain, United Kingdom
Reviewed 2 July 2013

pork croquette almost toxic with levels of salt. 32 day matured rib eye steak tender, but devoid of taste and flavour.chips bland and soggy, bearnaise sauce overly salty and more like a paste in consistency. staff pleasant and helpful, food dire. with hindsight i should have returned starter. a memorable meal for the wrong reason.

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5Thank kenny m
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest I am saddened and disappointed to read your review with regards to your meal which you had with us. Our Chefs work hard to deliver quality local seasonal produce to our guests, and it is disappointing that we did not meet your expectations. We are always grateful to hear guests comments and on the evening we were more...

Santa Monica, California
Reviewed 30 June 2013

This place is well located just up the street from the castle and a short walk from the bridge across to the main part of town. The rooms are well appointed with modern conveniences. Food is quite good and staff is very attentive. If I found myself in Inverness in the future I would look no further.

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Helpful?
1Thank Ayr2l8
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest Thank you for your feedback of your recent stay with us. We are indeed very fortunate in terms of location, allowing our guests to enjoy a short walk to all the amenities of the city. I am delighted that you enjoyed your stay with us and we hope we can welcome you back in the future. Kind Regards...

Lincoln City, Oregon
Reviewed 25 June 2013

Stayed here during our tour of Scotland, This place is really quite nice! We really enjoyed our stay here. The room was really well decorated all spotlessly clean and tidy and was very comfortable. Food was amazing, great selection on the menu and we all enjoyed everything! We hope to be back to Scotland and will stay here again for...

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Helpful?
Thank Sarah D
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest We look forward to your return back to Scotland and the opportunity to welcome you back to Rocpool. Thank you for your review it is always rewarding for all the staff to hear that we have met our guests expectations. Kind Regards Niki Gillies

Sacramento, California
Reviewed 12 June 2013

Loved this ultra modern chic hotel with superbly attentive staff! The rooms are huge with every amenity including an electronic fireplace. The restaurant and bar are excellent with large selection of spirits, inventive cuisine and charming decor. Our favorite hotel of a lovely week in Scotland. HIghly recommended.

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Helpful?
Thank RGE2012
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest Thank your kind words I will make sure and pass on to the team at Rocpool who fondly remember your stay. We look forward to welcoming you back in the future Kind Regards Niki Gillies

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
5 Star boutique hotel opened in February 2006. A totally renovated Georgian Townhouse featuring stunning modern original design. The hotel also has a Chez Roux restaurant with a French flair and R-bar for cocktails. All produce used is local produce. ... more   less 

Additional Information about Rocpool Reserve hotel & Chez Roux

Address: 14 Culduthel Road, Inverness IV2 4AG, Scotland (Formerly Culduthel Lodge)
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $165 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rocpool Reserve hotel & Chez Roux 5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Rocpool Reserve Hotel & Chez Roux Hotel Inverness
Rocpool Reserve Hotel And Chez Roux
Rocpool Reserve Inverness
Rocpool Reserve Hotel Inverness
Rocpool Reserve Hotel & Chez Roux Inverness, Scotland
Hotel Style:
#2 Romantic Hotel in Inverness
#3 Luxury Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from Rocpool Reserve hotel & Chez Roux staff and other travellers.
5 questions
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Albuquerque, New Mexico
3 months ago
Athens, Texas

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Questions? Get answers from Rocpool Reserve hotel & Chez Roux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 9 is very comfortable but has no view.”
 of 5 bubbles SandyC352, 5 Oct 2016 | Read review
“Decadent rooms are best!”
 of 5 bubbles 831JohnM831, 21 Sep 2016 | Read review
“A room with a terrace and jacuzzi is a bit of fun.”
 of 5 bubbles 955paulinet, 7 Sep 2016 | Read review
“Small boutique hotel, all rooms equal”
 of 5 bubbles stevenn478, 25 Aug 2016 | Read review
“Not sure only visited the restaurant”
 of 5 bubbles margemunro, 23 Aug 2016 | Read review
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