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Alexandra Hotel

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Traveller (263)
Room & Suite (99)
Dining (21)
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Overview
  • Excellent23%
  • Very good43%
  • Average22%
  • Poor8%
  • Terrible4%
Travellers talk about
“food stop”(19 reviews)
“buffet style”(32 reviews)
“railway station”(42 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
Additional information
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Reviews (1,153)
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48
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252
423
216
85
48
Show reviews that mention
All reviewsfood stopbuffet stylerailway stationbit datedcentral locationhigh streethaggissuperior roomreception stafflovely hotelreception areapublic areascoach tourben nevisthe jacobite steam trainblack puddingtown centre
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231 - 235 of 1,024 reviews
Reviewed October 31, 2016

A lovely old hotel, friendly staff and good breakfast. The hotel is under going renovation to its rooms. Seemed popular with the locals. The hotel offered meals and also catered for large parties.The conference rooms seemed to be in use as well. The bathrooms had...More

Thank sue m
Reviewed October 31, 2016 via mobile

We turned up without a reservation and got a room straight away and all the staff we came across were friendly and welcoming. We only ate lunch (sandwiches) and breakfast (full cooked/continental/cereal were available) the following morning and it was OK. The room we had...More

Thank ShazzzieB
Reviewed October 31, 2016 via mobile

The hotel is in such a lovely area of Fort William, it is in the heart of the town. On getting to reception (extremely tired) the lady was so lovely, gave me my car pass, wifi code and key. We went up to look at...More

Thank jacquig1986
Management response:Responded January 8, 2017

thank you for taking the time to write your review, We are glad we could make your stay comfortable. I'm very sorry you felt we didn't give enough information about the refurbishment going on during your stay, we do try to make all our guests...More

Reviewed October 29, 2016

Stayed here 21 - 24 October for our daughters wedding in the church next door and reception in this hotel. Let's get the negative out the way first. The hotel is being refurbished. We were in room 108, one of the rooms not yet done....More

Thank JohnPaterson123
Management response:Responded January 8, 2017

Thank you for your lovely review. We are so very glad to hear we could help with making the day special for you all, and massively appreciate your kind comments about our staff and service skills. i hope we can welcome you back again in...More

Reviewed October 27, 2016

Stopped at the alexandria for two nights with thw better half doing a trip on the Jacobite,we were made very welcome on arrival the room we were given was to say tired upgrading going on and in places badly needed,bed was on small side but...More

Thank kovwirana
Management response:Responded January 7, 2017

Thank you for your lovely review. we are in the process of refurbishment with our most recently finished rooms looking great. I do hope we can welcome you back again in future, Kind Regards Marly-Ann Falconer Duty Manager

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About
Amenities
Top amenities
Room Service
Restaurant
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$127 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$127 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (263)
Room & Suite (99)
Dining (21)
Business Centre & Event Rooms (3)
Questions & Answers
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Jane N
February 4, 2018|
AnswerShow all 2 answers
Response from CDB051965 | Reviewed this property |
About 7:30 for the non-bus folks. There are tables for 2, 4, and more so if it’s just the two of you, you shouldn’t have an issue being seated. The bus tours’ tables are reserved.
0
Votes
r m
January 17, 2017|
AnswerShow all 4 answers
Response from alexandramanager2017 | Property representative |
Yes we have a lift to all floors
1
Vote
Andras1939
May 13, 2016|
Answer
Response from AlexandraFortWilliam | Property representative |
Thank you for your question if you would like to contact our reception on 01397 702241 or by email salesalexandra@strathmorehotels,com they will be able to let you know the availability and cost. Kind Regards Lindsay
0
Votes
Room Tips
"There are no ground floor rooms. Ask for a first floor room in case the lift is not working and you have to..."
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"Request lowest floor if stairs are difficult, just in case lift not fixed! Walk-in showers are in 4th floor..."
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"Rooms at the back have no traffic noise"
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"Ask for room in the front, less noisy"
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