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Alexandra Hotel

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Room & Suite (99)
Dining (21)
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Overview
  • Excellent23%
  • Very good42%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
“food stop”(19 reviews)
“small lift”(10 reviews)
“buffet style”(31 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Reviews (1,117)
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411
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48
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246
411
207
83
48
Show reviews that mention
All reviewsfood stopsmall liftbuffet stylerailway stationstornoway black puddingbit datedcentral locationhigh streetreception stafflovely hotelhotel restaurantsuperior roomnight porterreception areatown centrethe jacobite steam traincouple of nights
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291 - 295 of 995 reviews
Reviewed 19 June 2016

The Alexandra Hotel is a beautiful building with an elegantly appointed lobby and reception, but that's where it stops. The hallway carpets were shabby and threadbare and the room, overlooking the car park, was just okay. Service wasn't much better. At breakfast all the wait...More

2  Thank R M
Response from AlexandraFortWilliam, Manager at Alexandra HotelResponded 21 June 2016

Many thanks for taking the time to write a review on your stay with us at the Alexandra Hotel, we do have an ongoing refurbishment programme within our group of hotels and we have had a vast amount of bedrooms and bathrooms refurbished recently, and...More

Reviewed 14 June 2016

Apart from room requiring an update, it was clean, the bed was comfortable and there was almost everything we required. There could have been a clock in the room, although they did offer an early morning call. What really made it memorable was the staff....More

1  Thank BRWM
Response from AlexandraFortWilliam, Manager at Alexandra HotelResponded 16 June 2016

Thank you for taking the time to review your stay with us here at the Alexandra, we are very lucky to have a team of staff that are always on hand to make sure that our guests enjoy their stay, I will certainly pass on...More

Reviewed 14 June 2016

Great location in the centre of Fort William. However, the hotel is dated and is very much geared towards tour parties. We stayed as a couple with our dog, and as in many cases the "Dog Friendly" room was old and sub-standard compared to the...More

2  Thank RedandRussian
Response from AlexandraFortWilliam, Manager at Alexandra HotelResponded 16 June 2016

Thank you for taking the time to review your stay at the Alexandra hotel, we cater for all parties from corporate bookings right through to couples to tour parties and this provides a mix of guests to our hotel. We also offer our Table D...More

Reviewed 13 June 2016 via mobile

This is an average hotel in a great location. It is clean, functional and has all the facilities. Our room, however, was dated and this was especially evident in the bathroom. Annoyingly, the curtains are not "black out" and only offer privacy - light streams...More

Thank CyclistSydney
Response from AlexandraFortWilliam, Manager at Alexandra HotelResponded 16 June 2016

Thank you very much for taking time out to write a review on your experience at our Hotel, it is greatly appreciated. We hope to welcome you back in the future. Kind Regards Lindsay Parker

Reviewed 10 June 2016

It's an old hotel, not especially charming, but it had all the basics we needed--Clean, good bed and pillow, adequate bathroom. We arrived a bit late, having gone on the Jacobite Train Ride. It is well situated to town and the train station if that...More

Thank leefr
Response from AlexandraFortWilliam, Manager at Alexandra HotelResponded 16 June 2016

Thank you very much for taking time out to write a review on your experience at our Hotel, it is greatly appreciated. Kind Regards Lindsay Parker

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About
Amenities
Top amenities
Room Service
Restaurant
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$101 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (260)
Room & Suite (99)
Dining (21)
Business Centre & Event Rooms (3)
Questions & Answers
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Jane N
4 February 2018|
AnswerShow all 2 answers
Response from CDB051965 | Reviewed this property |
About 7:30 for the non-bus folks. There are tables for 2, 4, and more so if it’s just the two of you, you shouldn’t have an issue being seated. The bus tours’ tables are reserved.
0
Votes
r m
17 January 2017|
AnswerShow all 4 answers
Response from alexandramanager2017 | Property representative |
Yes we have a lift to all floors
1
Vote
Andras1939
13 May 2016|
Answer
Response from AlexandraFortWilliam | Property representative |
Thank you for your question if you would like to contact our reception on 01397 702241 or by email salesalexandra@strathmorehotels,com they will be able to let you know the availability and cost. Kind Regards Lindsay
0
Votes
Room Tips
"The Classic rooms have been refurbished."
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"If you want a full breakfast get down early"
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"deont get a room that look into the courtyard"
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"Order breakfast"
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