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Eight Acres Hotel & Leisure Club

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Traveller (134)
Room & Suite (45)
Dining (14)
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Overview
  • Excellent32%
  • Very good29%
  • Average19%
  • Poor12%
  • Terrible8%
Travellers talk about
“changing rooms”(19 reviews)
“set menu”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (865)
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Traveller rating
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165
106
74
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All reviewsleisure facilitieschanging roomsset menueasy breaksspa breakcrerar hotelbar menupublic areaslounge arearestaurant stafffirst morningshort breakbit datedbreakfast and dinnerfirst classbed and breakfastexcellent value for money
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271 - 275 of 845 reviews
Reviewed September 15, 2015

Well, there are so many disappointments with this hotel. The main one being the manager on duty had no customer service skills, everything asked of him was such an effort and had an unacceptable attitude when speaking to myself and some of my colleagues. Personally...More

5  Thank Sharon S
Response from gm_eightacres, General Manager at Eight Acres Hotel & Leisure ClubResponded September 29, 2015

Thank you for your review. We have discussed your comments as a team, we are aware that your issues were with the event hosts not the hotel so it is unfair to blame a member of our management team. With regards to your comments on...More

Reviewed September 15, 2015 via mobile

I have stayed at the eight acres hotel on numerous occasions and as always I had a wonderful stay. The staff were very friendly and went out of their way to make sure I was happy during my stay. There was some sort of fashion...More

Thank Chelsea C
Response from gm_eightacres, General Manager at Eight Acres Hotel & Leisure ClubResponded September 16, 2015

Thank you for reviewing your stay with us, its great to know we have regular guests who keep coming back as they enjoy the hospitality at the hotel. Our team works very hard to remain professional and ensure all our guests enjoy their stay, its...More

Reviewed September 14, 2015

We stayed here for one night only but can honestly say I would never go back. On arrival the hotel appears to be fine. The reception area is lovely and although a bit dated the rest of the public rooms are ok. The bedrooms however...More

1  Thank Tootleaboot
Response from gm_eightacres, General Manager at Eight Acres Hotel & Leisure ClubResponded September 15, 2015

Many thanks for reviewing your stay. I am sorry you are unhappy with the quality of accommodation and that my team were not as helpful as they could be when dealing with your comments. We have taken your comments fully on board and my maintenance...More

Reviewed September 14, 2015

Its common place for Hotels to spend money on the Reception area, bar and dinning area, there's no exception to the rule here but unfortunately thats where it stops. I broke a single room for a 2 day golfing trip and was shocked, yes, shocked...More

1  Thank 1305servicecrew
Response from gm_eightacres, General Manager at Eight Acres Hotel & Leisure ClubResponded September 15, 2015

Thank you for your review. I am sorry if you feel the receptionist was unhelpful when you raised your comments. Having checked your account I can see that the rate paid was much lower than the £95 you state, our single rooms have a standard...More

Reviewed September 14, 2015 via mobile

Aweful!!!!!!!!!!!! Where do I start!?? Disgusting rooms! More like a 2*. Room allocation messed up at checkin. No shower in my colleagues room! Rude manager (terrible attitude) Lack of willing to help Rooms tiny & smell No lift No help offered re bags 2 good...More

3  Thank ilovetwotravel
Response from gm_eightacres, General Manager at Eight Acres Hotel & Leisure ClubResponded September 15, 2015

Thank you for your review. Our team is baffled by your comments as for example all our rooms are fully ensuite with shower and bath facilities. We have never received any comments on moths, I'm completely unsure where your review is coming from. Please contact...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$93 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (134)
Room & Suite (45)
Dining (14)
Business Centre & Event Rooms (2)
Questions & Answers
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KeithAnthony111
July 7, 2017|
AnswerShow all 3 answers
Response from Wildrovertyg | Reviewed this property |
Perhaps in the bar, not in the rooms !
0
Votes
FedWell
November 1, 2016|
AnswerShow all 2 answers
Response from gm_eightacres | Property representative |
Hi, yes we allow dogs in the hotel in all areas except the restaurant and leisure club. A £10 charge applies for all dogs.
2
Votes
butty_12
September 5, 2016|
AnswerShow all 3 answers
Response from Caledonia9j | Reviewed this property |
An easy 5 min by car to any of the parking areas in town Never walked it but probably a 20 mins walking
0
Votes
Room Tips
"Avoid Room 14 if you don't want to be awakened at 5am"
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"Don't eat here!"
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"Check type of room prior to booking."
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"Choose somewhere else"
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