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Moulin Hotel

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11 13 Kirkmichael Road, Pitlochry PH16 5EW Scotland
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Traveller (137)
Room & Suite (25)
Dining (24)

About

#12 of 18 hotels in Pitlochry
Location
Cleanliness
Service
Value
A delightful Haven of authentic Scottish highland hospitality since 1695 , The Moulin Hotel embraces a warm and welcoming world of peace, tranquillity and traditional Scottish hospitality. Perfectly sited in the village square of Moulin, an ancient Scottish waypoint, the hotel sits peacefully just 3/4 of a mile away from the bustling and perenially popular tourist town of Pitlochry.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Non-smoking hotel
Laundry service
Parking
Wifi
Bar / lounge
Restaurant
Snack bar
Special diet menus
Shared lounge / TV area
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Room features
Desk
Fireplace
Housekeeping
Room service
Seating area
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quaint
Languages Spoken
English, French, Hungarian, Polish and 1 more
634Reviews2Q+A100Room tips
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Michael L wrote a review Oct. 2020
Edinburgh, United Kingdom21 contributions12 helpful votes
I should caveat this review with the Covid restrictions in mind. Not easy to offer the best service. With a heavy heart i say The Moulin Hotel is not good enough. I can only imagine what Gordon Ramsay would say. I want Pitlochry to be the best holiday destination in Scotland. It’s also the heart of Scotland’s abundant food larder. But the hotels in Pitlochry other than the Fonab are in my experience all utterly living in the past. This hotel couldn’t be in a better setting in the Heart of Scotland . Why then do I rate it poorly. It starts quality of reception, moves into quality of bedroom accomodation and finishes with quality of food. Even for a three star hotel none of these are good enough. To be fair the managers and staff are trying their best but this could be so much better. Take the Welcome at reception seriously . Refurbish all the bedroom accomodation, ditch the squeaky beds and sort the acoustic separation, squeaky floors with a complete modernisation. Ditch the tartan and flock wallpaper and prepare freshly cooked Scottish food as they do at so many better hotels. Visit Gleneagles or the Fonab for an example of a great breakfast. Visit the Old Mill for great food. Sorry. Please aim higher and better.
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Clara Tomlinson, Owner at Moulin Hotel
Responded Oct. 19, 2020
Hello there, Firstly having read your review I believe you very much so choose the wrong hotel for your required standards. I'm unsure how you can possibly compare a 3* 1695 Coaching Inn/Pub to Fonab and Gleneagles, both five star establishments. There is a reason you would pay £110 for a night with us in comparison to £300-500 a night at Fonab and Gleneagles minimum. I can say on behalf of ourselves and the majority of other hotels in Pitlochry that we focus on good traditional Scottish hospitality which is what the majority of our customers are looking for, no frills attached. For those looking for a more luxury vacation they do indeed book into Fonab. Also being a family owned and run hotel there simply is not the money to do a "complete refurbishment" which would take away from the traditional character and many original features of our Inn which is what brings thousands of people a year into our premises. You may have noticed that our reception, dining room and public areas have in fact just undergone a refurbishment whilst keeping the hotels character and these were progressing throughout the upstairs of the hotel when lockdown begun and obviously now we have to get back on our feet before we continue these. On speaking to our manager on duty when you checked out you stated everything was fine apart from the restrictions being more strict than when you initially booked, unfortunately this is the Scottish Governments control and not ours. Regarding your food choices which I believe was Macaroni Cheese served with Chips and a Wild Game Curry perhaps if you were looking for a more upmarket dining experience you could've chosen something else from our extensive menu. Thank you so much for your negativity in these hard times and I hope next time you do pay £300+ for your hotel to meet your standards rather than criticising a small Inn which never advertises to be anything different to what it is and certainly not 5* but with staff who do provide 5* friendly service who go out of their way to look after our customers, many of whom come back time and time again.
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ishculmhor wrote a review Oct. 2020
Pitlochry, United Kingdom15 contributions7 helpful votes
Great deal of 5 days for the price of 3. Room was very comfortable. The Staff were exceptionally caring, attentive and couldn’t be more helpful. So good going back in 2 wks. Would highly recommend this lovely hotel. Pitlochry is an excellent base to discover the beauty of highland Scotland especially in Autumn seeing the glorious colours.
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Date of stay: October 2020
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Response from Clara Tomlinson, Owner at Moulin Hotel
Responded Oct. 19, 2020
Hello there, Thank you for coming to stay with us and also for your lovely review. I'm delighted you enjoyed your stay and look forward to welcoming you back shortly!
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Scot. wrote a review Sep. 2020
1 contribution
We took advantage of a 5nights for the price of 3 offer in September which was alright, but must point out a few issues. Firstly the photos on the hotel website are out of date. The claim that the cottage has been re furnished to a high standard is misleading as the recliner couch in the lounge was the most uncomfortable thing I have ever sat on, and if I' m not mistaken was originally in McPhersons cottage a few years ago. Both lights in the kitchen did not work and had to be replaced, the Freesat box has an intermittent fault with the sound and the downstairs toilet would not flush so it was brought to their notice to which I was told It' s a slow filler. The windows were dirty outside and in with spiderwebs in their corners and these days when cleanliness is a big issue it was very off-putting. When we checked out no one asked for any feedback or if we enjoyed our stay . Oh, and there was no pizza wheel in the kitchen.
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Date of stay: September 2020
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Response from Clara Tomlinson, Owner at Moulin Hotel
Responded Sep. 30, 2020
I am disappointed that you felt the need to resort to tripadvisor following your recent visit as we felt the issues you brought up, the toilet and light bulbs were rectified at the time. The bulbs were working for our previous guests and also for housekeeping and when you notified us these were out two new bulbs were fitted straight away. The toilet does flush it is as we told you at the time a slow filling cistern. On checking the television we cannot find fault with this and have also had no other complaints so I'm unsure what the trouble you experienced was. Being on a country road the windows do get dusty from the passing vehicles however these are cleaned by professional outsourced cleaners. There is occasionally spiders but this goes in hand with the time of year and our location and being an old building however this is deep cleaned after each visit. You are correct the pictures of the cottage are out of date before lockdown a new dining table, day bed and sofas were put into the cottage but has been unable to be professionally photographed as yet. I was saddened to read your review as you have been a previous customers and are aware of our standards and wish you had highlighted these issues during your stay so they could have been rectified and you could have enjoyed your stay like the majority of our customers.
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john p wrote a review Sep. 2020
Newcastle upon Tyne, United Kingdom26 contributions19 helpful votes
Lovely stay in a 300 year old building, ok so the rooms are a little dated and creaky floor boards but everything else was excellent. We were dubious of our bed when we first sat on it, it felt hard but we both had 3 great nights sleep. The food was also great and plentiful!! In these most trying of times all the staff were lovely throughout whilst ensuring all Covid policies adhered to. Special mention to Fiona and Jill who ensured our stay was as good as possible. Would not hesitate to return.
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from Clara Tomlinson, Owner at Moulin Hotel
Responded Sep. 29, 2020
Good Afternoon, Thank you for your lovely review, I'm so glad you enjoyed your mini break with us. The Moulin Inn was built in 1695 and we have recently been undergoing refurbishments whilst trying to keep to the original character of the Inn. Once things settle down as we recover from covid we look forward to continuing the refurbishment up into the bedrooms. I'm glad you enjoyed your meals with us and thank you for recognising the hard work all of the staff, they really are working hard to adhere to all of the covid19 guidelines which also trying to make our guests feel as comfortable as possible. We look forward to welcoming you back soon!
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karenlo2014 wrote a review Sep. 2020
Morpeth, United Kingdom3 contributions3 helpful votes
We stayed a week early September and enjoyed our stay at the hotel. Covid rules were followed and we were made to feel safe at all times. We decided to stay at the hotel for evening meals for that reason and due to the fact that elsewhere offered a similar menu and similar prices. It was worth it as the food was very good. Good full breakfast on offer, although it was quite a task for the staff to serve everybody their personal requirements, this was managed efficiently. Overall, yes it is an old hotel, there were creaky floorboards and some areas that needed a tweak, but the staff were great and tried hard to please, smiling behind their masks-we would go back
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Date of stay: September 2020
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Response from Clara Tomlinson, Owner at Moulin Hotel
Responded Sep. 29, 2020
Good Afternoon, I'm so glad you enjoyed your recent stay with us and most importantly felt safe with the newest covid rules throughout the premises. Thank you for also dining with us throughout your stay and recognising the hard work of our team! We look forward to welcoming you back!
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PRICE RANGE
US$128 - US$249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moulin hotel pitlochry
LOCATION
United KingdomScotlandPerth and KinrossPitlochry
NUMBER OF ROOMS
17
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Frequently Asked Questions about Moulin Hotel
Which popular attractions are close to Moulin Hotel?
Nearby attractions include Black Spout Wood (0.7 km), Heathergems (1.1 km), and Pitlochry Golf (0.7 km).
What are some of the property amenities at Moulin Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Moulin Hotel?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at Moulin Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Moulin Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Moulin Hotel?
Conveniently located restaurants include Restaurant at Knockendarroch, Cidsin Bistro and Gin Bar, and Victoria's Restaurant.
Are pets allowed at Moulin Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Moulin Hotel?
The staff speaks multiple languages, including English, French, Portuguese, Polish, and Hungarian.
Are there any historical sites close to Moulin Hotel?
Many travellers enjoy visiting St David's Well (13.4 km).