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Mercure Ayr Hotel

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Traveller (157)
Room & Suite (49)
Dining (12)
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Overview
  • Excellent21%
  • Very good33%
  • Average27%
  • Poor12%
  • Terrible7%
Travellers talk about
“sea view”(35 reviews)
“spa facilities”(12 reviews)
“central location”(26 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (764)
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161
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57
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161
236
200
91
57
Show reviews that mention
All reviewssea viewspa facilitiescentral locationcoffee machinegood sizebuffet stylebus stationgreat weekendtown centresea frontbit datedcomfortable roomnight breakmy muma lovely staycooked breakfastjacuzzi
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161 - 165 of 745 reviews
Reviewed 21 October 2016 via mobile

I stayed here with my elderly mum on Thursday night and after reading mixed reviews on this site was slightly apprehensive. However what a great stay we had. Every member of staff we engaged with, from arrival to departure, displayed a professional, helpful and friendly...More

2  Thank Scotwoman
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 27 October 2016

Dear Guest Thank you very much for taking the time to let us know about your recent stay with us with your mum. I am delighted that your stay was such an enjoyable one. I will be sure to share your comments with our team,...More

Reviewed 12 October 2016

Stopped here last Monday night. The place either needs a total overhaul, or ideally demolishing and rebuilding. The rooms are small, with old windows that are difficult to open, the door and entrance corridor off the main hall into the room is narrow and unlikely...More

Thank KeaMorecambe
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 16 October 2016

Dear Guest Thank you for your comments following your stay with us recently although I am, of course, disappointed that your stay was not an enjoyable one. Please accept my sincere apologies. Whilst many of your comments will require heavy investment, which we are confident...More

Reviewed 23 September 2016 via mobile

Stayed here for five nights this week. I upgraded my room which was well worth it as its huge. All the amenities I needed were in room like iron and ironing board, nespresso machine, robe and slippers, shower products, hairdryer, settee, enough wardrobe space, large...More

Thank Louisa D
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 16 October 2016

Dear Guest Many Thanks for taking the time to tell us about your stay with us recently. I am delighted that your stay was such an enjoyable one and will be sure to share your comments with the entire team. I know that they will...More

Reviewed 17 September 2016 via mobile

Have just spent a weekend at the Mercure Ayr and absolutely delighted. Firstly must mention the extremely helpful, efficient and friendly staff, the lovely greeting from Abi on reception and Amy who served us dinner both delightful as was all the staff, this makes a...More

Thank bethiar
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 19 September 2016

Dear Guest Many Thanks for your comments following your stay with us over the weekend, I am delighted that your stay was such an enjoyable one. I have already shared your comments with the team and I know they will enjoy reading your kind words....More

Reviewed 17 September 2016 via mobile

Was a last minute decision to book in we got charged £252 for this room absolutely appalled at the condition manager Chris came to room and took £100 of the price to be honest he was appalled that house keeping hadn't informed him re the...More

Thank 12,345,477
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 19 September 2016

Dear Guest Thank you for your feedback following your stay with us over the Gold Cup Weekend although I am disappointed that your stay was not an enjoyable one. Please accept my sincere apologies. The issues raised are will be investigated to ensure that these...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Business Centre with Internet Access
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$86 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$86 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (157)
Room & Suite (49)
Dining (12)
Pool & Beach (4)
Questions & Answers
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Caroline M
February 16, 2018|
AnswerShow all 9 answers
Response from LAIRDY38 | Reviewed this property |
Hi there, no they don’t have robes/slippers. Have shampoo/conditioner, body wash and soap though 😂 also have a hairdryer/iron and ironing board in room.
1
Vote
themouthyone
January 22, 2018|
AnswerShow all 7 answers
Response from Teresaaallen1960 | Reviewed this property |
We’ve stayed a couple of times and we’ve had the family room with small twin off main room with a sofa too. And we’ve had double room with sofa I always phone the hotel and ask for a high floor with sea view room and they’ve... More
1
Vote
leanne a
August 1, 2017|
AnswerShow all 5 answers
Response from Tracy M | Reviewed this property |
Hi I looked up the BT phonebook online for you. I think the number is 01292 269331. I hope this works and helps you,
0
Votes
Room Tips
"Ask for a seaside view"
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"Higher better view front rooms"
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"Try a different hotel."
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"Best view facing west on upper floors"
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