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Booked mercure with husband for a weekend stay for a family wedding. This included dinner and breakfasts which were excellent t.
Loved the central location, everything was on hand from sports bar, hairdressers and shops. Stay was fantastic yet again and I will return again...More
We recently stayed in the mercure in ayr as a last minute overnight with our 13 year old son! Firstly great pricing for a family room, arrived to a friendly gent on reception who instructed us where to park and record our car details! Hotel...More
Had a great stay in this hotel, the hotel is very central , almost next door to the theatre, a few steps from the main shopping centre and about five minutes walk from the beach.
This hotel might not be the most modern hotel in...More
The hotel is very tired, and in a 90’s time zone and most definitely in need of a full upgrade, our room was very well worn. The bathroom was dirty with the bathroom units falling apart the work surface obviously over time had got wet...More
Having stayed in many hotels around Britain this has to rate as the worst ever.
My wife and I checked in to the hotel around 3:30 and prior to going upstairs my wife wanted to go to the toilet. She is not as mobile as...More
3 Thank d0naldm0rris0n
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 17 October 2017
Thank you for your feedback regarding your recent stay with us. I am sorry to hear that a number of issues, resulted in you departing early. I appreciate your comments regarding the parked van blocking the access ramp to the rear of the...More