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Stayed here for business this week in room #20. Staff very friendly, room small but ok for what I required. Great location just over a road to beach. Food was decent with a good choice. I feel a tad bad for saying this as the...More
3 Thank Louisa D
Response from Tracey C, Owner at Horizon HotelResponded 25 September 2016
Dear Louisa, Thank you for your review, we take all our reviews seriously.
The hotel has a policy of replying to all reviews good and bad. Being in close contact with the public we are often an easy target for people. However when my managers...More
Was in this marvellous hotel for a week from 22 Aug. Once again, we had no complaints and found all staff very helpful, courteous, polite and eager to assist.
Being a wheelchair user, we find Room 6 very suitable with ramped access from the courtyard...More
2 Thank Joe C
Response from Tracey C, General Manager at Horizon HotelResponded 6 September 2016
Thank you so much for your kind review again joe, it means a lot that you enjoy your trips to the hotel and find everyone to be accommodating and friendly to you both.
We hope that you are keeping well and we will...More
Had a three night stay at the Horizon Hotel, Ayr. A wedding Anniversary treat costing £315
The first morning looked at the view from our bedroom window, to find something like a dumping ground. We could not leave the window open at night, anybody or...More
2 Thank Heather C
Response from Tracey C, General Manager at Horizon HotelResponded 31 August 2016
I am sorry to read this review of your stay with us.
Firstly the receptionist on the desk was in fact myself, The General Manager of the Horizon Hotel, were I recall the conversation very clearly that you had booked through a third...More
Booked a short weekend break for ourselves and our dog. Room was a family room which although in the roof space came with the added bonus of a fantastic sea view, which certainly made my wife's stay even better. Well furnished with a comfortable bed...More
Thank Brian P
Response from Tracey C, General Manager at Horizon HotelResponded 27 August 2016
Thank you so much for your kind review of the hotel, I am glad you found all aspects of the hotel good. The hotel is dog friendly so we welcome all dogs and I am happy to read you enjoyed the food and...More
Spent two nights, room nice and clean staff very friendly and helpful will go out of their way too help you food all freshly made and you can tell the difference well presented full Scottish breakfast kept me going till dinnerMore
1 Thank Billie T M
Response from Tracey C, General Manager at Horizon HotelResponded 22 August 2016
I would like to thank you for the very nice review that you sent us in. I am glad you found the room to be nice and enjoyed the food. The staff are very helpful and like to look after our guests in...More
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Free High Speed Internet ( WiFi )
Things to do
US$86 - US$172 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 On the Beach Hotel in Ayr
#8 Family Hotel in Ayr
#9 Romantic Hotel in Ayr
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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Response from Patricia P | Reviewed this property |
I actually requested a sea view but was given the smallest room with a pylon in front of the window. No explanation given. It was just for one night so I did not bother making a fuss as I was told the hotel was full... More
I actually requested a sea view but was given the smallest room with a pylon in front of the window. No explanation given. It was just for one night so I did not bother making a fuss as I was told the hotel was full. Hideous room, so small we could barely move. Staff were very good and location good. Will never go back and would recommend you have your requests responded to in writing before you pay.
Response from sukismum14 | Reviewed this property |
Hi..we have stayed here on two occasions with our dog Suki. Room 10 is perfect as a door opens onto car park. No need to go through hotel. We love being across road from beach and are booked in again for April.