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Carrick Lodge Hotel

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#7 of 18 Hotels in Ayr
Certificate of Excellence
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1 room 2 adults 0 children
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Carrick Lodge Hotel
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206 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Reviewed 1 February 2017

This hotel in the centre of town has always been popular with locals and visitors.no welcome from staff,waitress seemed disinterested in us,lunch not up to standard.very disappointing considering how much we have had good meals prior.

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Helpful?
Thank Mrsvalerie B
Ruth J, Owner at Carrick Lodge Hotel, responded to this review

Thank you for taking the time to write a review. We are disappointed to read that you felt that you were not made to feel welcome by our staff. We can assure that this was most definitely not our intention and we will follow this matter up with the relevant members of staff. Our kitchen team remains unchanged and we...

Thatcham, United Kingdom
Reviewed 28 January 2017 via mobile

Not the same but still a nice place , as we had gluten free in our party we advised in advance and was well impressed ... The service was dignified and in a reasonable manner not rushed but prompt as nobody is wanting to be there. A good selection of sandwiches

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1Thank mark71s
prestwick
Reviewed 23 January 2017 via mobile

Having regularly visited this restaurant over the past 10 years, I did not hesitate to book again for a family birthday meal out. Sadly we were extremely disappointed on this recent occasion . Being met(not greeted) at the door by"ah, no you are not booked in"....(I had booked earlier that week) we were taken to sitting area, then to a...

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1Thank francesprestwick
Glasgow, United Kingdom
Reviewed 21 January 2017

Had a meal in the Carrick lodge it was nice no complaints but the hotel has lost its ambiance . It looked a little tired needing a spruce up . When the Murdoch's had the hotel the attention to detail was always top notch .A lick of paint in places and bring back this hotel to its former glory .

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1Thank jan123456
Ruth J, Owner at Carrick Lodge Hotel, responded to this review

Thank you for taking the time to write a review, we very much value feedback from our customers. We are planning to do some refurbishment work in the near future.

Reviewed 6 January 2017 via mobile

My family has eaten here on New Year's Day for at least five years. The food this year was as good as it's always been with a good selection. The service however was very poor. It took three attempts to get the right menus, we had to ask for bread three times, unused wine glasses weren't cleared away, main course...

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1Thank CampbellColin
Ruth J, Owner at Carrick Lodge Hotel, responded to this review

Thank you for taking the time to write a review. We are most disappointed to hear that the service you experienced on New Year's Day was not up to our usual high standard. We were considerably busier than we had anticipated and as a result unfortunately did not have the level of staffing that we ideally required. As you will...

Lanark
Reviewed 2 January 2017

Had a meal here on New Years Day. Everything was really good. Staff were excellent - efficient and attentive. Food was very enjoyable....the menu had something for all tastes. This is somewhere I would not hesitate to go back to, based on this visit.

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1Thank HappywandererLanark
North Berwick, United Kingdom
Reviewed 1 January 2017

We were attending a wedding in Ayr so my family and I booked 4 rooms for two nights. As the wedding was in St Leonard's church the location of the Carrick Lodge was perfect. On the Friday evening some of us were going to eat in the hotel restaurant but when we went down for dinner at 7pm they were...

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1Thank Jean2512
Ruth J, Owner at Carrick Lodge Hotel, responded to this review

Thank you for taking the time to write a review. We do apologise that you were not asked when you checked in whether you wished to have dinner at the hotel. We too are disappointed as we would very much like to have been able to accommodate you, unfortunately as the restaurant was busy we were only able to offer...

Sawbridgeworth, United Kingdom
Reviewed 8 December 2016

Stayed 1 night for a family reunion. As usual the staff were incredibly helpful and friendly. The Xmas meal for 17 of us was excellent value for money. Considering we were a big party, the service throughout was the meal was very good. Our room for the night was warm and comfy. This is a great little hotel and I'm...

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Thank Neil M
Redditch
Reviewed 29 November 2016 via mobile

Had lunch with my Daughter here. The staff were very friendly, helpful and efficient. The food was excellent and portion sizes very good. I had pate and siloin steak and my Daughter, a vegetarian, had a fruit starter followed by a vegetable goulash. We very heartily reccomend this restaurant.

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Thank Tom H
Dumfries, United Kingdom
Reviewed 27 November 2016

Only here for 1 night but we were made most welcome by all staff. Our room was very clean and comfortable overlooking hotel garden. There is an extensive dinner menu and also many items on a separate Gluten Free menu. Food was excellent including breakfast with a large choice of hot food. There is also a well stocked bar. Good...

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1Thank rmc171

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included

Additional Information about Carrick Lodge Hotel

Address: 46 Carrick Road, Ayr KA7 2RE, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: $116 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carrick Lodge Hotel 3*
Number of rooms: 7
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Also Known As:
Carrick Hotel Ayr
Carrick Lodge Hotel Ayr, Scotland
Hotel Style:
#1 Romantic Hotel in Ayr
#5 Family Hotel in Ayr
#8 Business Hotel in Ayr
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Questions & Answers

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Nothern Ireland

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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