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I know you can't please everybody but I don't understand why there's so much negativity about this hotel! We booked in here for a stay and parking before we flew out from Prestwick airport for our holiday last week. We went on trip advisor to...More
We booked to stay here before our holiday. The fake website is impressive. After driving for 5 hours was looking forward to a drink in the bar and a meal(was closed). OMG couldn't believe it when we parked up on the waste ground car park...More
We came here after a flight. Our room was uncleaned. Mould everywhere. The toilet brush holder was full with black liquid. Air vents uncleaned. Furniture damaged, bin unemptied. The night porter acvepted all this and said the cleaner had been off (for a decade I...More
This hotel should be closed down, the webpage is a very clever lie and in no way resembles the hotel or facilities, we booked a 2 night stay before flying out on holiday so we could see some of Scotland and the website totally misled...More
So, when I arrived, I had trouble parking however the man behind the desk was helpful & I managed to get a slot. However, when I went into my room - it was filthy and the worst part was someone had left a MASSIVE pooh...More
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Response from Sandals_7 | Reviewed this property |
Are you using this number...
But as I said in my review the hotel was looking like it was near to closing down, the taxi driver told us it had been bought over and new owner was planning a complete refit....
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"Just phone and let them know party size and they will accommodate"