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Holiday Inn Express Hamilton

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Traveller (54)
Room & Suite (37)
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Overview
  • Excellent34%
  • Very good44%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“retail park”(72 reviews)
“car park”(61 reviews)
“scrambled eggs”(38 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Additional information
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Offers from Holiday Inn Express Hamilton
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (550)
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All reviewsretail parkcar parkscrambled eggsbeanscroissantsvue cinemafree parkingnext doorhot itemsfrankie and bennysself servicehi expressshopping centrelimited choicecar registrationsofa bedincluded in the price
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1 - 5 of 532 reviews
Reviewed 2 weeks ago via mobile

Stayed for a couple of nights. Outstanding check in experience. The gentleman working reception on Sunday 8th April in the evening was a credit to your hotel - friendly, engaging and made me feel very welcome. All the staff were friendly throughout my stay. The...More

Thank mightymadders
Response from ExpressHamilton, Front Office Manager at Holiday Inn Express HamiltonResponded 1 week ago

Dear Guest, Thank you for taking the time to review your recent stay. I'm disappointed to see there were marks on the bedspread and sofa. This is not of our usual standard, I will ensure this is passed onto my housekeeping department for further investigation...More

Hotel's Favourite
Reviewed 27 January 2018 via mobile

Booked this hotel for one night as my elderly aunt stays in Hamilton and we were needed to take her to hospital for day surgery We wanted to be close at hand incase she required help We have never used Holiday Inn Express before but...More

2  Thank Shirley W
Response from ExpressHamilton, Front Office Manager at Holiday Inn Express HamiltonResponded 1 February 2018

Dear Guest, Thank you for taking the time to review your recent stay. I'm delighted to hear you found the staff very welcoming and helpful and that you found you had everything that you needed in the room. The rooms have recently been refurbished last...More

Reviewed 2 weeks ago via mobile

Stayed for one night. Friendly staff, hotel was spotless and well looked after and all for a great price. 4 stars because I didn’t eat or drink here but would have not problem in doing so and would definitely stay here again.More

Thank Peersj1
Response from ExpressHamilton, Front Office Manager at Holiday Inn Express HamiltonResponded 2 weeks ago

Dear Guest, Thank you for taking the time to let us know that you enjoyed your recent stay with us and that you found the staff to be friendly, the cleanliness to be a high standard and all for a great price. We look forward...More

Reviewed 4 weeks ago

Staff very helpful, room clean and we asked for a second chair as there were two of us staying and it was in the room when we got back from being out. The hotel well situated for eating places. Train station also not far from...More

Thank ruthgodfr
Response from ExpressHamilton, Front Office Manager at Holiday Inn Express HamiltonResponded 4 weeks ago

Dear Guest, Thank you for taking the time to review your recent stay. I'm delighted to hear you found the staff to be very helpful and found the location convenient for your needs. We hope to welcome you back again in the near future. Yours...More

Reviewed 15 March 2018 via mobile

Stopped there on a Saturday night ahead of going to Old Firm football. Reception staff member was really nice and helpful. She should get some credit from those above. Room was decent, breakfast was excellent apart from the coffee machine. Shame they cannot have pots...More

Thank CAW1971
Response from ExpressHamilton, Front Office Manager at Holiday Inn Express HamiltonResponded 17 March 2018

Dear Guest, Thank you for taking the time to let us know about your recent stay with us. It is great to read that you were met by helpful staff and we shall pass your kind comments on. We are glad that you enjoyed the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Free Parking
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$88 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$88 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (54)
Room & Suite (37)
Dining (5)
Questions & Answers
Ask a question
helenq54
1 January 2018|
AnswerShow all 2 answers
Response from Paul E | Reviewed this property |
I apologise for overlooking this request. I did not have a dog with me and did not make enquiries in that regard. I believe that assistance dogs are accepted but unsure otherwise.
0
Votes
Alex B
29 July 2017|
AnswerShow all 2 answers
Response from thebooler | Reviewed this property |
Hi Alex, reception is covered 24/7 and staff are very amenable.
1
Vote
lynnie30
2 February 2016|
AnswerShow all 6 answers
Response from James M | Reviewed this property |
Staff are very understanding and will assist in every way possible If you are aware that you are running late Telephone in advance and intimate an ETA .
0
Votes
Room Tips
"not to take the facing the road"
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"We had 3rd floor room overlooking Bins/Air Conditioning Units. So not a room at the back"
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"Double bed is huge :)"
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"Has a large disabled room."
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