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Imperial Hotel

Expedia.comUS$194*
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#10 of 23 Hotels in Cork
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Imperial Hotel
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1,983 Reviews from our TripAdvisor Community

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Showing 1,915: English reviews
County Clare, Ireland
Reviewed 6 February 2016

We stayed in the hotel last weekend. Our tenth stay. The hotel gave us a complimentary bottle of wine, chocolates and bottled water. The staff were way beyond very professional and helpful. So love this hotel and definitely will continue to stay with them in the future.

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Helpful?
1Thank Jayne11cooke
FrederikPotgieter, General Manager at Imperial Hotel, responded to this review

Dear Guest I am delighted you enjoyed your recent stay with us and so grateful that you took the time to share your experience. We pride ourselves on the personality of our service which can only come from a happy, motivated and focused team and I am so blessed here at The Imperial to be surrounded by so many amazing...

Kilmore Quay
Reviewed 2 February 2016 via mobile

This was a Xmas present for my man. One night B&B and seeing "The Villagers" Band in "The Everyman" . Even though slightly dearer when choosing it the Hotel looked like it had an old world charm about it. I didn't just want the usual square box room. My event date was changed after prepaying room at discount, and the...

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Helpful?
Thank Connie Y
FrederikPotgieter, General Manager at Imperial Hotel, responded to this review

Dear Guest Wow, thank you for writing such a “perfect” review! I am delighted you chose us and thrilled to read you had such a great time with us and in Cork. Our City has such an amazing vibrancy, full of great shopping, amazing restaurants, bars and of course Live Music, it really is the perfect weekend break. And the...

Perth, Australia
Reviewed 1 February 2016 via mobile

Just returned from a wonderful weekend in the Imperial. With help from Scott at Check-in and all the staff in the hotel & restaurant we really felt so welcomed & at home. We had breakfast , lunch & dinner which was beautiful..especially dinner in the restaurant. 11 ladies ordered many different dishes from a 3 course menu & you will...

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Helpful?
1Thank Sh0pah0lic2012
FrederikPotgieter, General Manager at Imperial Hotel, responded to this review

Dear Guest A pleasure to have you ladies with us, thank you for choosing the Imperial. I am delighted you enjoyed your ladies weekend and particularly pleased that the service you received from Scott and all my team was such a highlight throughout your weekend. We pride ourselves on a personal approach to service delivery and it is always so...

Shannon, Ireland
Reviewed 31 January 2016 via mobile

Just stayed for my 10th time in this fantastic hotel and the staff are so professional and thoughtful. As it was my 10th visit, they arranged a bottle of vino for us. Always enjoy staying in this hotel and will be going back again and again!

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Helpful?
Thank shellx82
FrederikPotgieter, General Manager at Imperial Hotel, responded to this review

Dear Guest Fantastic review, thank you! So pleased and grateful that you continue to choose The Imperial, thank you for your loyal custom. The very best feedback we could ever ask for is when guests return and I am over the moon that you recently celebrated your 10th visit with us. Thank you for telling others about the Imperial and...

Listowel, Ireland
Reviewed 30 January 2016

Lovely hotel in a great location. Ideal for exploring Cork city. Rooms are clean and comfortable with plenty on amenities, the newspaper under the door the next morning was a lovely touch. The only issue was that our bathroom was tiny!! . Staff very friendly and the bar has a great buzz to it. Will definitely stay again. Parking is...

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Helpful?
Thank suev9
FrederikPotgieter, General Manager at Imperial Hotel, responded to this review

Dear Guest It was such a pleasure to read that you enjoyed your stay and would have no hesitation in returning again to the Imperial. Your continued support means the world to me and my team, we aim to build long term relationships with all our customers and ultimately be a true “home away from home” for all our guests....

Reviewed 30 January 2016 via mobile

Love the Imperial as its 'so central'. A hotel of bygone ages with helpful, friendly staff. We have had mixed luck with rooms in the past but our room this time was spacious, well equipped coffee machine / kettle / teacups etc., (although TV is a bit dated & signal 'iffy' ). The ensuite had double sinks, and a jacuzzi...

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Helpful?
Thank Michaelmakro
FrederikPotgieter, General Manager at Imperial Hotel, responded to this review

Dear Guest Such an apt description of our Hotel and our Service, we are the oldest Hotel in Cork City and want to celebrate the elegance of our building and classic history with style and a service that is professional but also very personal and warm. I am thrilled you enjoyed the experience and delighted that every aspect of your...

Reviewed 25 January 2016

I travel to Cork every January for a number of years now for a weekend away with my mother and her two sisters. We have stayed many times at this hotel. The staff are very friendly, it's very central, and the food is very good. We had dinner and breakfast there.

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Helpful?
Thank coolbrookpauline
FrederikPotgieter, General Manager at Imperial Hotel, responded to this review

Dear Guest Thank you for your continued support of the Imperial, we greatly value your loyal patronage and it is a pleasure to welcome you back each time. I am thrilled that you continue to enjoy your stays at the Imperial, we are committed to delivering engaging and personal service experiences with a high quality product to match and your...

Reviewed 24 January 2016 via mobile

My husband and I stayed here for 1 night, the hotel itself was very nice, the staff were friendly and we had a lovely breakfast. The location is ideal for walking around the city, the only issue we had was with the parking. It cost 9 euro (which is pricey when you're already paying for a room) to leave our...

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Helpful?
1Thank Siobhán D
FrederikPotgieter, General Manager at Imperial Hotel, responded to this review

Dear Guest Thank you for choosing the Imperial, it was a pleasure to have you with us. I am very pleased that you enjoyed our central location in Cork City, the ambience of our 19th Century Hotel and the friendliness of my team, such an important part of the customer experience. Fully appreciate your comment regarding our Car Park which...

Reviewed 23 January 2016 via mobile

We are from Dublin and decided to stay in cork for a few days. We thought the idea of a "historic" cork hotel would be a very nice idea. The location is perfect and about as central as you can get. But unfortunately the imperial hotel is several decades past its prime. The modern definition of customer service was lost...

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Helpful?
3Thank Phil D
FrederikPotgieter, General Manager at Imperial Hotel, responded to this review

Dear Guest Whilst incredibly disappointing I am very appreciative of your feedback, we are always learning and this is key in our commitment to continually improve and enhance the service and facilities we offer our customers. We want to hang our hats on delivering exceptional service experiences for our customers, brimming with personality, character and genuine personalised service delivery and...

Ireland
Reviewed 23 January 2016 via mobile

Went to spa with friends as a birthday treat. Excellent treatment, spotless facilities and loved the glass of bubbles we got after our treatment. We went for the winter bliss package which was good value. Only negative was my treatment room was across from changing room so I could hear receptionist when she showed clients to the changing room, had...

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Helpful?
Thank abbeyn
FrederikPotgieter, General Manager at Imperial Hotel, responded to this review

Dear Guest Thank you for taking the time to write about us following your visit to Escape Spa, I am delighted you enjoyed your time in our hospitality. Our Winter Bliss package is incredibly popular with all of our customers and the glass of bubbly seems to be the icing on the cake following the relaxing treatments! I am sorry...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Imperial and Escape Spa and Hair Salon is a magical hotel that blends the warmth and intimacy of times past with the style and luxury of a contemporary hotel. Its design merges the traditional and the contemporary to create an environment with a unique warm and welcoming personality. Recently refurbished, the Imperial Hotel has 130 beautifully appointed rooms, new executive suites and rooftop penthouse suite. Escape Salon and Spa offers the perfect fusion of natural and holistic treatments in the most luxurious of settings. Irelands 1st Aveda Lifestyle Salon & Spa. ... more   less 

Additional Information about Imperial Hotel

Address: 76 South Mall, Cork, Ireland
Region: Ireland > Province of Munster > County Cork > Cork > Centre
Price Range: $180 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Imperial Hotel With Escape Salon
Imperial Hotel Cork
Hotel Style:
#5 Spa Hotel in Cork
#7 Family Hotel in Cork
#9 Luxury Hotel in Cork
#9 Romantic Hotel in Cork
#13 Business Hotel in Cork
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
13 questions
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Questions? Get answers from Imperial Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like a view - request same”
5857Noreen, 23 May 2017 | Read review
“I would suggest you call the hotel prior to your stay and ask for a newly refurbished room”
Rachel27x, 23 May 2017 | Read review
“Central location, walking distance to center city attractions.”
josephcU5148EG, 15 May 2017 | Read review
“Ask for a room that does not face the pubs on the side streets.”
EddieLTravels, 14 May 2017 | Read review
“Staff at reception will accommodate as best they can so just ask”
obriansean, 9 May 2017 | Read review
5 of 5
Expedia.com
US$194* /night
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Prices are for 1 room, 2 adults
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