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Clayton Hotel Silver Springs

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Clayton Hotel Silver Springs
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913 Reviews from our TripAdvisor Community

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Showing 876: English reviews
Los Angeles
Reviewed 5 May 2015

The people are so friendly that I really wanted to be able to rank this hotel higher - but I just can't. I chose this hotel as a result of an Orbitz special. Unfortunately, I can't say I would choose it again if I was to select on my own. The room seemed tired and dated and overlooked an electrical...

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Helpful?
2Thank LA_Travelers_1
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear LA_Travelers_1 Thank you very much for taking the time to write a review in relation to your recent stay. I would like to thank you for your comments with regards to our staff friendliness. I am pleased that even though your overall stay was not entirely to your satisfaction, our staff was still able to make such good impression....

Durham, United Kingdom
Reviewed 29 April 2015 via mobile

Stayed here for a weekend for my 4th birthday as a treat with my husband and kids. Room was awful very shabby interior corridors were very badly lit. The heating in our room wasn't working it was absolutely freezing brought it to someone's attention at reception the sent a porter hours later.. also asked for a travel cot was not...

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3Thank sarahnkomo
Cork, Ireland
Reviewed 28 April 2015

Excellent food, great staff & the kiddies playroom is just ideal! love their pulled pork burger, the chicken sizzlers are sooo tasty! spotlessly clean the entire place! stayed over night for sons christening we just couldnt fault it. top class from start to finish.

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2Thank ClassyLady30
Dublin, Ireland
Reviewed 27 April 2015

Booked a triple room for 3 adults but on arrival found a double room with a camp bed stuck in the corner. Wafer thin mattress on it but it was hard as a rock. Totally unsuitable for an adult. The room was also extremely hot during the night and we could not open the window due to traffic noise outside....

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2Thank Karan N
Chepstow
Reviewed 26 April 2015

Stayed here again for 4nights as working in area and to be honest I still cant fault the hotel. Okay the gardens need work but it was being done as I left so hope it all looks better soon. Check in staff are always smart and welcoming,rooms are spotless,beds are great quality and wifi is good throughout the hotel Bar...

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Thank Spoton856
Ennis, Ireland
Reviewed 24 April 2015

We had our Wedding reception here in November and the Hotel and staff couldn't have been better. In the run up to the wedding the wedding coordinators, Mariska and Eimear, were excellent, always helpful and ready to answer any questions we had. On the day itself we were made feel like royalty and nothing was too much trouble. The food...

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Thank Sinead C
Cork, Ireland
Reviewed 20 April 2015 via mobile

Visit this establishment regularly for working lunch & finally have decided enough is enough. The good food is totally overshadowed by the hit & miss service. Lunch time is too short to take the trip which depending on who is working can totally change the outcome of your visit. This is a pity as the food is actually quite good.

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Thank Bear2511
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear Bear2511, Thank you very much for your review. I am terribly sorry for the poor service you received on recent visits. Here at the Silver Springs Hotel we always strive to provide excellent service consistently throughout each department of our hotel, and I can only apologise if this was not reflected during your last few meals at our Lounge...

Reviewed 13 April 2015 via mobile

Visited for a drink. Charged €5.40 for 2 glasses of fizzy drink. Outside of hotel needs serious work. (Weeding, a good power hose & serious painting). Reception was empty upon arrival. Man in red shirt at bar had a shabby uniform which was very unappealing. Young fella behind the bar left doing all the work ( Lucky for the hotel...

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Thank Aoife B
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear Aoife, Thank you very much for your feedback. I am terribly disappointed to have read your comments. The level of service friendliness and efficiency are and always have been some of The Sillver Springs most valued assets; however this was not the case during your recent experience, hence we very much welcome your type of feedback to ensure that...

Delvin, Westmeath, Ireland
Reviewed 12 April 2015 via mobile

Recently stayed here and room was fabulous not a great view but when the rooms perfect you don't care!! The products in the bathroom were absolutely amazing would love to know if I could purchase myself? Pool was away from hotel and was very standard and dated wasn't keen at all to be honest. Restaurant was lovely and honestly would...

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Thank Jenny L
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear Jenny L, Thank you very much for such lovely review in relation to your recent stay. We are delighted that you enjoyed your stay and I especially thank you for your great comments about our staff and the great service they provided. We look forward to welcoming you back again, and please do not hesitate to contact me directly...

Reviewed 12 April 2015 via mobile

Stayed at the hotel for a one night, as our friends were getting married in a nearby hotel. All in all a very good hotel. The staff really make it. They are very attentive but not intrusive. As we flew in to Cork in the morning we required an early check in so we could get ready. From the start...

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Helpful?
Thank Liam O
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear Liam O, Thank you very much for your wonderful review. It gives us great pride to read comments such as yours, especially when they praise our staff and the great work and service they consistently provide. We look forward to welcoming you back again soon. Yours sincerely, Juan Pablo Trossero Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Set in sylvan terraced grounds just 3km from the city centre and 11km from Cork Airport. With over 100 guest rooms, superb cuisine, versatile conference facilities, fully equipped leisure facility & exceptional service the Clayton Hotel Silver Springs has everything you need to make your stay as comfortable & enjoyable as possible. ... more   less 

Additional Information about Clayton Hotel Silver Springs

Address: Silverdale Silversprings Dublin Road | Tivoli, Cork, Ireland (Formerly Silver Springs Moran Hotel)
Region: Ireland > Province of Munster > County Cork > Cork
Price Range: $102 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Hotel Silver Springs 4*
Number of rooms: 109
Reservation Options:
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Also Known As:
Silver Springs Moran Cork
Hotel Silver Springs Moran
Silver Springs Hotel Cork
Hotel Style:
#8 Spa Hotel in Cork
#13 Romantic Hotel in Cork
#15 Family Hotel in Cork
#15 Luxury Hotel in Cork
#17 Business Hotel in Cork
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Questions & Answers

Here's what travellers have asked, with answers from Clayton Hotel Silver Springs staff and other travellers.
3 questions
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Questions? Get answers from Clayton Hotel Silver Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the upgrade, the rooms are all good but the better rooms are on higher floors with city views.”
 of 5 bubbles Y7975YOmarkc, 11 Feb 2017 | Read review
“For a good room go to another hotel!”
 of 5 bubbles genevieves937, 30 Jan 2017 | Read review
“Look for a room at the front of the hotel overlooking the river and not beside a lift”
 of 5 bubbles HiltoniaF, 17 Jan 2017 | Read review
“Request for rooms facing the River lee.”
 of 5 bubbles Sarath2017, 16 Jan 2017 | Read review
“Choose renovated room.”
 of 5 bubbles 356nickt, 15 Nov 2016 | Read review
5 of 5