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Hilton Garden Inn Dublin Custom House

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#43 of 153 Hotels in Dublin
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Dublin Custom House
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457 Reviews from our TripAdvisor Community

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Showing 403: English reviews
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West Midlands, United Kingdom
Reviewed yesterday NEW

Fantastic hotel with extremely friendly and attentive staff. Very comfy beds & excellent choice of food at breakfast buffet. Central location and a nice 10 minute walk to centre of Dublin. Only negative was bedroom quite warm but I understand air con is being fitted to all rooms.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R9233YAsarahc
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

I cannot fault this hotel. From the moment we walked through the door until the moment we left it was simply perfect. Although the hotel is undergoing renovations and construction, that didn't alter our view and experience here. The breakfast was well stocked with everything you could want! (Don't be put off by the look of the scrambled eggs, they...

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1Thank sheffmitch
About Hotel's Favourite Review
Mary M, Deputy General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear sheffmitch, On behalf of myself and all the team here, thank you so much for taking the time to post your review......it really has made our day! It was our pleasure to look after you and hopefully we will get the chance to welcome you back again very soon, Kindest Regards, Mary

Derry, United Kingdom
Reviewed 2 days ago NEW

Stayed here on 12th March and was very impressed.. great location, lovely clean rooms and excellent breakfast.. definitely would recommend this hotel to friends and family.. stayed here before when it was a jury's inn... a much superior hotel now..

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Thank luciamoran33
Kilrea, United Kingdom
Reviewed 2 days ago NEW

I stayed here whilst on a business trip and enjoyed my stay. The hotel itself is currently being refurbished but I did not come into contact with any of the construction work whilst there. The hotel is clean and tidy, the staff are friendly and accommodating.

Review collected in partnership with Hilton Garden Inn
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Thank paulmcw_05
Reviewed 4 days ago NEWvia mobile

Well located along the new docks, in the refurbished part of the city of Dublin, but still very close to the center. No trouble with this hotel which is well maintained and clean. Very positive point, the rooms on the street despite traffic have perfect sound proofing! Good breakfast at a reasonable price. Only negative point: the decoration is really...

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Thank Eric S
Drogheda, Ireland
Reviewed 6 days ago NEW

The hotel is clean and the rooms are average for this type of hotel but they are all very clean. The walls are quite thin between the rooms. You can hear a lot! We stayed here for one night as we were going to a gig in the Three Area. It is a great location just off the centre of...

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Thank Kevin M
San Francisco, CA
Reviewed 6 days ago NEW

I'm writing this review from my room in the Hilton Garden Inn Dublin Custom House, and it pains me to do this, but I have to give this hotel a poor rating based solely on the lack of air conditioning in the rooms. Even with temperatures outside at 51 F, our room is uncomfortably warm, and we have to keep...

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Helpful?
Thank mercury613
Mary M, Deputy General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear mercury613, Thank you for taking a moment to tell about your stay so far and I am disappointed to read that you are not entirely satisfied. Please accept my sincere apologies for any inconvenience caused. I am on duty today and all weekend so i would be delighted to have an opportunity to speak to you if you could...

Dublin, Ireland
Reviewed 6 days ago NEW

The hotel and rooms has a cosy - moden feel. Location perfect. It ś pitty the reconstruction plastering just now... The price wasn´t adapted... Personal - receptionists and the cooks were professional, heartly.

Review collected in partnership with Hilton Garden Inn
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Thank jirinau2017
Reviewed 1 week ago

I stay here quite a lot on business. The rooms are spotless and the reception staff are approachable and friendly. Location is excellent, close to CHQ and the Convention Centre. Luas is about a 3 minute walk away and there is a bus stop right out front for going to the airport. Gym is 24hr and there is a business...

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Thank Declan C
Amsterdam, The Netherlands
Reviewed 1 week ago

As some of my colleagues were staying in this hotel as well, I decided to give it a try. Not long ago this was the Jury's Inn and I suppose that place wasn't in the same league as most Hilton hotels and I'm afraid not much has changed. It started with the reception, usually one of the better aspects of...

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Thank Johanyippie

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Formerly Jurys Inn Custom House, following an extensive renovation this hotel rebranded to Hilton Garden Inn in August 2016. Located just 10 minutes from the city centre, you'll be within walking distance to a variety of public transportation options as well as dining, shopping and businesses. Stroll down Grafton Street - Ireland's most famous shopping street. Unwind in a spacious room with large, comfortable beds, a 40-inch HDTV, mini-refrigerator and laptop safe. Get work done with complimentary WiFi in your room while seated at the workstation with ergonomic chair. Dine at Oly's Bar & Restaurant, our on-site bar and restaurant. Food is served throughout the day until 10pm with options for breakfast, lunch and dinner. The kids will enjoy a menu designed just for them. Enjoy a pint of Guinness at the comfortable bar while watching sports on the large screen TVs. Stay committed to your workout routine in the fitness centre with cardio equipment and free weights. Be productive in the business centre with complimentary WiFi and printing. ... more   less 

Additional Information about Hilton Garden Inn Dublin Custom House

Address: Custom House Quay | Dublin 1, Dublin, Ireland (Formerly Jurys Inn Dublin Custom House)
Region: Ireland > Province of Leinster > County Dublin > Dublin
Price Range: $183 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dublin Custom House 3*
Number of rooms: 239
Reservation Options:
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Also Known As:
Jurys Inn Custom House Hotel Dublin
Jurys Hotel Custom
Jurys Inn Dublin
Hotel Style:
#31 Family Hotel in Dublin
#41 Romantic Hotel in Dublin
#46 Business Hotel in Dublin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dublin Custom House staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the elevator”
 of 5 bubbles 900declanc, 15 Mar 2017 | Read review
“River view seems good but can be noisy!”
 of 5 bubbles Johanyippie, 15 Mar 2017 | Read review
“Close to all the attractions, bus stops outside along with taxi's. Great location.”
 of 5 bubbles Nasher04, 13 Mar 2017 | Read review
“at the back of the hotel to avoid any noise from the building work”
 of 5 bubbles 584lucil, 11 Mar 2017 | Read review
“Get upper room floor with River view...it equals to quiet stay with amazing views.”
 of 5 bubbles 4sisons, 6 Mar 2017 | Read review
5 of 5