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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Iv travelled the world and stayed in alot of hotels but iv never met staff as nice and as friendly as this hotel... Pauline is so welcoming and a great laugh and Orlaigh is just the bomb and so professional and went out of her...More
1 Thank Tracy M
Response from Pauline P, Front Office Manager at Tralee Benners HotelResponded 4 September 2016
Dear Liz & Tracy,
We are so happy that ye enjoyed every aspect of your stay with us and that you found the staff to be helpful and welcoming our staff really are the back bone of our hotel. Also as we are a family...More
I booked a room for my parents to stay on a friday evening, as they had travelled a long way that day to get to Tralee. We encountered a lovely lady in Pauline at the reception, along with other members of staff, who were both...More
1 Thank MarcOMaoldomhnaigh
Response from Pauline P, Front Office Manager at Tralee Benners HotelResponded 4 September 2016
Dear Marc,
We are so pleased that your parents enjoyed there stay here with us and that I could help make the stay more pleasant, I feel that as we are a family run hotel that it is a little touches that make all the...More
Had a reunion with family and had dinner, food is excellent and the staff were outstanding, we had a lovely sing song and was made feel very welcome by all the staff....beautiful hotel and spotlessly clean
1 Thank Anne C
Response from Pauline P, Front Office Manager at Tralee Benners HotelResponded 4 September 2016
Dear Anne,
Thank you for your kind review we are so pleased that you had a great dining experience in our bistro and that you found our staff to be friendly and welcoming.
We hope to welcome you again very soon.
Kind Regards,
Pauline
We were here during the early part of the Rose of Tralee Festival and experienced the best customer service ever!
Whilst enjoying a drink in the courtyard terrace at the rear of the hotel we were witness to the 'Escorts' BBQ reception. Far from feeling...More
1 Thank YoshisMum
Response from Pauline P, Front Office Manager at Tralee Benners HotelResponded 27 August 2016
Dear Guest,
We are so happy to hear that you where so well looked after and that you got to experience a part of the Rose of Tralee Festival we where delighted to host the BBQ for the escorts it was a very enjoyable evening....More
The staff could not be more accommodating. No request was too small. The food and drink were excellent. The room we had was a triple, but still plenty of room. The room are very clean and well kept. We were here for the Rose of...More
1 Thank firepiper18
Response from Pauline P, Front Office Manager at Tralee Benners HotelResponded 27 August 2016
Dear Guest,
Firstly I Would like to thank you for your review. We are glad to hear that you enjoyed every aspect of your stay here with us from the accommodation to the food and of course our friendly staff.
We hope to welcome you...More
Response from Pauline P | Property representative |
Good Morning Richard
Thank you for your enquiry, I have made a note on your reservation to give you back facing rooms, we look forward to welcoming you to Benners Hotel.
Kind Regards
Pauline Porter
Response from Pauline P | Property representative |
Hi Shannon, We have no on site parking here as we are located in the town. There is a multi story car park just around the corner from us that offers €4.00 rate for the day/ night. there is also two more car parks near us... More
Hi Shannon, We have no on site parking here as we are located in the town. There is a multi story car park just around the corner from us that offers €4.00 rate for the day/ night. there is also two more car parks near us, one at the church that is €1.20 per hour and free after 6.30 pm till 8.30 the following morning, and the other is beside Dom o Donnell's shop which is €0.60 per hour and free between 6.30 pm till 8.30 am.
Any more inquiries feel free to contacts us.
Kind Regards,
Shauna.
Response from Pauline P | Property representative |
Hi Paul
Delighted to see your booking coming through to us that is no problem once you arrive to hotel to check in we will arrange to open the gate and let you park your motor cycle in our courtyard overnight. Looking... More
Hi Paul
Delighted to see your booking coming through to us that is no problem once you arrive to hotel to check in we will arrange to open the gate and let you park your motor cycle in our courtyard overnight. Looking forward to welcoming you to Benners Hotel and we hope ye enjoy your cycling trip before arriving to us.
Kind Regards
Pauline Porter
Front Office Manager