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Days Inn Peterborough

Traveller (56)
Room & Suite (38)
Dining (2)
Hotel website
Great North Road, Peterborough PE7 3UQ England See on map
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Family Rooms
Pets Allowed
Wheelchair Access
4 Star accommodation
Additional information
Visit Hotel Website
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Reviews (418)
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1 - 5 of 405 reviews
Reviewed yesterday via mobile

This place is fantastic great service lots to do around the area a really nice indian restaurant 15 minutes down the road. You'd think because it's on the a1 services there would be a lot of noise but there really isn't it was very peaceful....More

Thank Alex W
Reviewed 2 days ago

The room was very tired and in need of a refurb. Bed was extremely uncomfortable. The carpet was bare in places and had stains on it. The reception staff were very helpful, shame about the dated rooms.

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Thank Travel236873
Reviewed 1 week ago via mobile

I stayed here for three nights and will never stay here again. The room smelt really strongly of damp. It was freezing cold, so I could not sleep at all and the carpets were so threadbare that there were long tears in them, both in...More

Thank Shirley M
Reviewed 2 weeks ago via mobile

Stayed one night as business stop over. No-one on reception and after 2-3 minutes I shouted out the back to gain attention. Room - it’s ok. (Cleanish, reasonable size, modest shower pressure) Led from rather grubby hallways with wearing carpet. It says it has a...More

Thank ChocolateCousCous
Reviewed 3 weeks ago via mobile

We booked a family room for myself and 2 kids about 2 weeks ago just for 1 night stay. We arrived at about 1pm to be told check in, is 2pm and we would have to pay £10 extra. I wasn't very happy, but as...More

Thank HenryIG
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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Price range
US$48 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Peterborough
#6 Luxury Hotel in Peterborough
Room types
Non-Smoking Rooms, Family Rooms
Price range
US$48 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Peterborough
#6 Luxury Hotel in Peterborough
Room types
Non-Smoking Rooms, Family Rooms
Traveller (56)
Room & Suite (38)
Dining (2)
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Questions & Answers
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Just had to leave the Days Inn in Peterborough. Terrible place. I've just been there and had to leave. They basically stole my money. When I got there, I said I had booked a downstairs room as I have a dog. The Receptionist told me that she had no note of that so I had to go upstairs as they had no rooms available downstairs. I was unhappy but had to accept. She then asked me whether I'd booked a smoking room to which I answered I hadn't (I suffer from allergies and asthma so no way I'd have booked one). She said ok and proceeded to check me in. I paid, she gave me the magnetic card to room 230 and as soon as I got upstairs I can smell cigarette smoke. I went downstairs immediately saying there must be an error and no way I could sleep in that room (without ending up in hospital!). She just said that was the room I'd booked (!) so I had to stay there. No way I could have booked a smoking room as it would send me to hospital! And besides this 'mistake' I'd also made the mistake of not asking for a downstairs room?? Could it be that they got it all wrong?? I asked for a refund as I couldn't stay there, but she wouldn't give me my money back as I had to wait for the manager who wouldn't be there until tomorrow morning. I asked whether she expected me to spend the night at Reception and she shrugged. In the meanwhile, other people were checking in and I heard them being asked whether they wanted a smoking or non smoking room, upstairs or downstairs!!!! So she could have moved things around had she wanted to!!!! But apparently as THAT was the room her system told her I'd booked I had to stay there! She said she could ozone the room for me and I had to be out for a couple of hours. I asked if that would get rid of smoke in the carpet, walls, ceiling etc again, she shrugged! I've never seen such inflexible, rude behaviour and quite frankly I feel they've robbed me of my money. On top of that, the place looked shabby and dirty and unwelcoming, but I didn't stay long enough to take in the surroundings in detail. Never again - their dishonest behaviour is the worst bit about this experience. Does anyone know whom I can report them to and how I can put in a formal complaint?
July 7, 2016|
AnswerShow all 5 answers
Response from RamadaDays | Property representative |
Thank you for your review and apologies for the poor service you encountered; the issues you have raised are being looked in to and are being dealt with accordingly. Please email me directly with your name and the date you... More
Room Tips
"Rooms at the front overlook the coach park. This can be a high traffic area and operates 24 hours a day."
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"Just check a room that has been allocated to you to see if its what you need."
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"There is no lift so need to ask for room downstairs if have mobility problems"
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"Just stay at a different hotel, it’s that simple."
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