Room reserved by my company. Reception insisted it wasn't paid and was forced to pay off credit card. 10 minutes later after the booking company had phoned, they called me to ask me to fill in a refund form - but now they can't refund the card I used. Totally unapologetic for…
Ok the price is cheap - so no surprise the room was battered. Holes in carpets, knackered door on the bathroom....but bed was fine. Everything look and was dated, but i still slept ok. No bar so some slightly dubious looking characters drinking cans at the reception. I…
It really could do with a refurb, the room had torn carpets, and being a service station, breakfast is in the food court next door. The hotel staff were good, just the fact that it seemed old and needed a refurb let it down.
Right off the A1, clean room, nice shower, large counter area. Services a minute walk away was a big plus, Mcdonalds KFC and Costa +. Bed was comfortable staff helpful, recommended Wyndham rewards which saved me a few
Stayed Dec 2018, crooms were freezing and the heating system was barely warming the room up making all sorts of noises, Room smelt very bad no matter what you tried to get rid of the odour, Staff members were very rude, antagonising and abrupt. Didn’t have a clue when asked a…
"keep away from reception and away from the front where the car park is"
"if you dont smoke make sure you request a non smoking room"
"Rooms at the front overlook the coach park. This can be a high traffic area and operates 24 hours a day."
"Just check a room that has been allocated to you to see if its what you need."
"There is no lift so need to ask for room downstairs if have mobility problems"