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Days Inn Peterborough

Traveller (66)
Room & Suite (38)
Dining (2)

About

Location
Cleanliness
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Value
Just 5 minutes from Peterborough city centre and off junction 17 of the A1 at Peterborough Service Station, Days Inn Peterborough offers free Wi-Fi and free parking.Every spacious, air-conditioned room at the Days Inn has a flat-screen TV with over 60 Freeview channels and an en suite power shower.The location at the service station means guests have easy access to a variety of shops and food outlets. There is a 24-hour reception.Days Inn is close to the East of England Showground. Children up to 12 years stay free at Days Inn Peterborough, and children have free access to Nene Valley Railway and Sacrewell Farm, which are both 10 minutes away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Room features
Air conditioning
Family Rooms
Non-smoking rooms
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432Reviews
93Photos
2Q+A
77Room tips
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Popular mentions
Room reserved by my company. Reception insisted it wasn't paid and was forced to pay off credit card. 10 minutes later after the booking company had phoned, they called me to ask me to fill in a refund form - but now they can't refund the card I used. Totally unapologetic for
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Ok the price is cheap - so no surprise the room was battered. Holes in carpets, knackered door on the bathroom....but bed was fine. Everything look and was dated, but i still slept ok. No bar so some slightly dubious looking characters drinking cans at the reception. I
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It really could do with a refurb, the room had torn carpets, and being a service station, breakfast is in the food court next door. The hotel staff were good, just the fact that it seemed old and needed a refurb let it down.
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Review collected in partnership with this hotel
Right off the A1, clean room, nice shower, large counter area. Services a minute walk away was a big plus, Mcdonalds KFC and Costa +. Bed was comfortable staff helpful, recommended Wyndham rewards which saved me a few
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Review collected in partnership with this hotel
Stayed Dec 2018, crooms were freezing and the heating system was barely warming the room up making all sorts of noises, Room smelt very bad no matter what you tried to get rid of the odour, Staff members were very rude, antagonising and abrupt. Didn’t have a clue when asked a
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Review collected in partnership with this hotel
Previous
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All photosTravellerRoom & SuiteDining
chambre 222
Shower with seat which I thought was a great idea for people with mobility problems
Bedroom which included the sink
chambre avec grand lit
bureau, entrée à G.
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Just had to leave the Days Inn in Peterborough. Terrible place. I've just been there and had to leave. They basically stole my money. When I got there, I said I had booked a downstairs room as I have a dog. The Receptionist told me that she had no note of that so I had to go upstairs as they had no rooms available downstairs. I was unhappy but had to accept. She then asked me whether I'd booked a smoking room to which I answered I hadn't (I suffer from allergies and asthma so no way I'd have booked one). She said ok and proceeded to check me in. I paid, she gave me the magnetic card to room 230 and as soon as I got upstairs I can smell cigarette smoke. I went downstairs immediately saying there must be an error and no way I could sleep in that room (without ending up in hospital!). She just said that was the room I'd booked (!) so I had to stay there. No way I could have booked a smoking room as it would send me to hospital! And besides this 'mistake' I'd also made the mistake of not asking for a downstairs room?? Could it be that they got it all wrong?? I asked for a refund as I couldn't stay there, but she wouldn't give me my money back as I had to wait for the manager who wouldn't be there until tomorrow morning. I asked whether she expected me to spend the night at Reception and she shrugged. In the meanwhile, other people were checking in and I heard them being asked whether they wanted a smoking or non smoking room, upstairs or downstairs!!!! So she could have moved things around had she wanted to!!!! But apparently as THAT was the room her system told her I'd booked I had to stay there! She said she could ozone the room for me and I had to be out for a couple of hours. I asked if that would get rid of smoke in the carpet, walls, ceiling etc again, she shrugged! I've never seen such inflexible, rude behaviour and quite frankly I feel they've robbed me of my money. On top of that, the place looked shabby and dirty and unwelcoming, but I didn't stay long enough to take in the surroundings in detail. Never again - their dishonest behaviour is the worst bit about this experience. Does anyone know whom I can report them to and how I can put in a formal complaint?
Thank you for your review and apologies for the poor service you encountered; the issues you have raised are being looked in to and are being dealt with accordingly. Please email me directly with your name and the date you stayed so I can look in to your booking further. Kind regards Jamie-Leigh Rapp
1 vote
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"keep away from reception and away from the front where the car park is"
"if you dont smoke make sure you request a non smoking room"
"Rooms at the front overlook the coach park. This can be a high traffic area and operates 24 hours a day."
"Just check a room that has been allocated to you to see if its what you need."
"There is no lift so need to ask for room downstairs if have mobility problems"
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PRICE RANGE
US$55 - US$117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn peterborough hotel peterborough
LOCATION
United KingdomEnglandPeterborough
NUMBER OF ROOMS
82
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