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Despite a number of adverse reviews we were pleasantly surprised! The staff were very helpful and polite, explained everything we needed to know on check in. The room was a reasonable size and clean and bright. The bathroom was in need of refurbishment but still...More
A magnificent edifice commanding respect from the ground up in a great statement of Victorian grandness and vogue. It’s cavernous corridors and imposing vestibules with striking columns supporting the high ceilings scream out the panache of the period. Monolithic staircases leading to commodious landings substantiate...More
the staff at the hotel were very helpful and polite - the bedroom was very small and very dated . Lots of building work going on with work men arriving on Sun morning at 6.30 making a lot of noise. The breakfast was very good...More
We understand that you are refurbishing but don’t think the dust in our room was acceptable. The manager did reimburse us for several problems we experienced though and handled our complaint well. Big thank you to Laura who was wonderful. I do think you urgently...More
There was so much wrong with this hotel that I will actually have to bullet point it:
- Check in was extremely awkward and nothing about the hotel was explained to us at all we were just given a key to our room once we...More
The pit is a great bar and the food is excellent and all the menu ishalf price on Friday and another day but I cant remember which day. Christies is another bar worth trying . Hopethis helps and not too late, Enjoy !!