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The New County Hotel

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336 Reviews from our TripAdvisor Community

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Showing 331: English reviews
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Reviewed yesterday NEW

OK, we paid £29 for a room on a Sunday night. It was a nice room, clean, but tired and in need of renovation as mentioned in other reviews. Everything worked and the shower was one of the best we have had in hotels. It has lovely views over an ancient school opposite. Nice lunch in Cafe Rene opposite and...

Thank Claire W
Reviewed 1 week ago via mobile

Very impressed with this hotel. Paid £29 on a promotion and we were very cautious due to refurbishment work ongoing and price. On arrival was greeted with friendly staff and a very clean and new looking hotel. Room was new and in great condition. I will be staying again. Rooms were cheap, staff were friendly and helpful and bar prices...

Thank lee e
Birmingham, United Kingdom
Reviewed 3 weeks ago

I appreciate the hotel is staying open during its refurb but this means there is noise and no breakfast. The new refurbished rooms are smart and clean with fridge and microwave (this may be because there is no food at present) The staff are helpful and polite. The room was VERY warm even though we had the radiator tuned off,...

Thank stoakesy
Droitwich Spa, Worcestershire.
Reviewed 5 weeks ago

Group of us fancied a short break. I found this place on-line. Chose it because it was "town centre" and close toi the docks. The rooms were in the process of refurbishing (according to the woman on the desk). That was an understatement. Noisy fans, draughty windows. Terrible.

Thank ctpulley
Chipping Sodbury
Reviewed 5 weeks ago via mobile

Needed a simple room for one night. Checked prices and New County came up the cheapest. Check in was simple and straightforward although I would recommend installing a simple coat hook at reception had to rest my suit carrier over a chair or on the floor. I had room 39 which was on top floor. Room was fine, clean and...

Thank dazzler_b
Reviewed 9 January 2017

...that such a lovely area of England is serviced by Establishments like this! Not here to slag off anyone's Business, just to alert people that you'd be better off sleeping in your car if you drive to Gloucester and are intent on staying here. Told that we had to check out at 10am, which again is a little harsh for...

Thank H16KSY
Reviewed 6 January 2017

I got this hotel because was in city centre, but the indication is awful at the street. I had to walk all Southgate Street and at the end I discovered was in the middle of the street. The original room was 18, no wifi signal so when I go back to reception they moved me of room, this part good....

Thank MarTorres
rotherham south yorkshire
Reviewed 22 December 2016

My husband is presently staying in The New County Hotel, he was hesitant due to the bad reviews seen on Tripadvisor, but he was given a very nice room which had been refurbished and also included a fridge, There is some renovation work still being carried out and also no breakfast available but i am sure when the work has...

Thank sunidaze
Bern, Switzerland
Reviewed 20 December 2016 via mobile

The hotel has an amazing location in the center of the city. There's an official car park behind the hotel. The room is small and the towels are tattered but everything is clean. Checkout is at 10am sharp - the cleaning ladies will wait in front of your room until you leave. No breakfast. If you only need an inexpensive,...

Thank gwendoline n
Herefordshire, United Kingdom
Reviewed 17 December 2016 via mobile

Absolutely disgusting , vile rooms, damp and mould smell, could hear everyone else in hotel from thin walls, stains on carpets , wall fittings dangerous , shower door doesn't close , noise until 6 am, no breakfast available, no phones in room, lied about parking , gave 2 choices , one false cost me double in parking ! Would recommend...

Thank yamaha1992

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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
The New County hotel is a traditional building, that has been refurbished to a high standard modern interior. It is situated in the heart of Gloucester City, easily reached by the M5 and rail station is only 5 minutes away from the hotel. Relax in our chic restaurant offering modern cuisine, using fresh local produce. Celebrate in style in our magnificent ballroom. Do business in our conference & banqueting suites. Enjoy the quality experience. ... more   less 

Additional Information about The New County Hotel

Address: 44 Southgate Street, Gloucester GL1 2DR, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: $52 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The New County Hotel 3*
Number of rooms: 39
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Also Known As:
Gloucester Best Western
New County Hotel Gloucester
The New County Hotel Gloucester, UK - Gloucestershire
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Questions & Answers

Here's what travellers have asked, with answers from The New County Hotel staff and other travellers.
3 questions
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Leicester, United Kingdom
5 months ago

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Questions? Get answers from The New County Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a refurbished room”
 of 5 bubbles stoakesy, 29 Jan 2017 | Read review
“Pack some Hedrin.”
 of 5 bubbles H16KSY, 9 Jan 2017 | Read review
“Avoid room 2 and ones in top floor.”
 of 5 bubbles MarTorres, 6 Jan 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles sunidaze, 22 Dec 2016 | Read review
“Don't choose this hotel if you want any sort of view”
 of 5 bubbles lslark14, 17 Dec 2016 | Read review
5 of 5