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Hallmark Hotel Gloucester

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Hallmark Hotel Gloucester
Hallmark Hotel Gloucester
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1,423 Reviews from our TripAdvisor Community

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Showing 1,420: English reviews
Northampton, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed for 2 nights on the New Year's Eve package. Hotel was clean and tidy. Slow service in the restaurant but the food was good when it arrived. Breakfast was self service, very busy and low on staff so food/drink/plates kept in running out. Gym and swimming pool was good

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Helpful?
Thank NewbsLill
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable stay with us and loved the facilities and the leisure facilities. This kind of feedback is a great morale boost for everyone. In regards to the breakfast please accept my apology, I will review that with my Food and Beverage Manager. Again my thanks for your feedback and I look forward...

Daventry, United Kingdom
Reviewed 2 weeks ago

Great staff - warm welcome, friendly, helpful couldnt do enough to help. Excellent New Years Eve Ball well orgainised, great food and hot! Entertainment was good - The 2 guys singing were very good and funny. Good disco too. The food all weekend was excellent. My only critisism would be they needed to be a bit quicker with service and...

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Helpful?
Thank Vicky A
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable stay with us during the Festive period. I'm glad to read that you loved the food , the gala entertainment, the room facilities and that the team looked after you so well. This kind of feedback is a great morale boost for everyone Again my thanks for your feedback and I...

London, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed overnight at the hotel on a trip around the Cotswolds. Nice facilities will a good sized pool which is nicely heated and not overcrowded. Restaurant food is ok, nothing to shout about and a bit over priced for what it is. Staff where friendly and welcoming. Would stay again if I'm in the area.

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Helpful?
Thank James H
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you and your family had a most enjoyable stay with us and loved the leisure facilities and that the team looked after you so well. This kind of feedback is a great morale boost for everyone Again my thanks for your feedback and I look forward to seeing you back with us in the near future....

Spalding, United Kingdom
Reviewed 3 weeks ago

Overall I was satisfied with the Christmas break but there were a number of things that showed a lack of organisation to the festive arrangements that will come out during this narrative. We arrived about an hour before check-in time but that wasn't a problem. Our first room was checked in and while we were doing that the second room...

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Helpful?
Thank Tony C
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to review our hotel online and to leave such detail feedback as this will allow us to see where the gaps are and how to improve. I'm glad that overall you were satisfied with your stay with us. I would like to assure you that we welcome your feedback and as we are a...

Llantwit Major
Reviewed 3 weeks ago

Two night stay to see the New Year in, started off with a very efficient check in and a nice room. Dinner on arrival night was excellent and the service good, bar prices for wine are a bit scary but to be expected in a good class hotel. Gala night was very good and an excellent two man group doing...

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Helpful?
Thank Tugwilson40
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable stay with us while celebrating New Years Eve! Thank you for the great mention on the food , the entertainment and that the team looked after you so well. This kind of feedback is a great morale boost for everyone Again my thanks for your feedback and I look forward to...

exeter
Reviewed 3 weeks ago

My wife & I have just returned from our 6 consecutive Christmas residential package at this hotel, and have stayed here countless time in between! The food was lovely as usually & they were happy to change the menu for my wife's vegetarian & dairy intolerance diet. The recently refurbished pool was great to relax in on Christmas Eve &...

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Helpful?
Thank marc p
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable stay with us and loved the food and the staff. This kind of feedback is a great morale boost for everyone and especially all the staff that you mentioned in your review and that I will have the pleasure to reward for their great customer service. Again my thanks for your...

Reviewed 3 weeks ago via mobile

It was a really good experience. My wife and I were greeted with a warm smile on our arrival. The room we were given was very clean and spacious for all activities. The Braissaire restaurant was an ambience of serenity and class. My wife enjoyed her salmon in noodles whilst I dabbled in a juicy burger. We were waited on...

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Helpful?
Thank Nicholas R
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable stay with us and loved the food , the facilities the spa and that the team looked after you so well. This kind of feedback is a great morale boost for everyone Again my thanks for your feedback and I look forward to seeing you back with us in the near...

Cardiff, United Kingdom
Reviewed 3 weeks ago via mobile

Just returned from a two night stay on a dinner/bed and breakfast basis. Room was lovely and spacious, stylish and warm with a large tv and comfortable bed. Indoor pool are was lovely, and we made full use of the facilities. Breakfast was nice, the usual buffet affair. With dinner included, we could choose three courses off the menu, with...

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Helpful?
Thank natalie w
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had an overall enjoyable stay with us and indeed my sincerest thanks for you taking the time to complete a review. I would like to assure you that we welcome your feedback and as we are a learning organisation we appreciate all feedback and find it very valuable in moving forward and improving the service...

Exeter, United Kingdom
Reviewed 3 weeks ago

My partner and i recently stayed at the Hallmark as as stop off on our christmas journey home. Overall the hotel is really nice and worth the money paid. The room was really nice with a big comfy bed, tv, kettle, white fluffy towels and a powerful shower! We ate at the restaurant during our stay and the food was...

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Helpful?
Thank loopylou87
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had an overall enjoyable stay with us and indeed my sincerest thanks for you taking the time to complete a review. I'm glad that you liked the facilities and the food in the restaurant. I would like to assure you that we welcome your feedback and as we are a learning organisation we appreciate all...

Reviewed 3 weeks ago via mobile

All round excellent stay at the hallmark,helpful staff on arrival reception area clean which is always your first impression,our room was spotlessly clean and very well heated,lovely bathroom clean and nice sized bath,swimming pool and gym worth a visit,only had breakfast so can't comment to much on the restaraunt,but breakfast was very good,for the money we paid for booking this...

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Helpful?
Thank Lee T
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable stay with us and loved the room, the leisure facilities and the breakfast. This kind of feedback is a great morale boost for everyone. Again my thanks for your feedback and I look forward to seeing you back in April. Kind Regards Raphael Herzog

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The boutique Hallmark Hotel has a lot within its stylish contemporary walls. An awful lot. For starters there's the 95 rooms and suites, all clean modern design with a mix of bold colours and earth tones, richly patterned carpets and good beds. Then there's our acclaimed brasserie. The rather good team of chefs alchemizes fine seasonal ingredients into a menu embracing both classic British and European dishes and Moroccan specials. Small wonder it's a favourite of locals as well as guests. Naturally, you may well wish to burn as well as devour calories. You're in the right place. As well as glass-backed squash court and excellent gym with fitness kit, we've an inviting pool (and another for children), steam room and sauna, as well as a beauty treatments facilities where highly trained therapists work wonders for the body and soul, with everything from stress busting Swedish Massages to Detoxifying Body Wraps. ... more   less 

Additional Information about Hallmark Hotel Gloucester

Address: Robinswood Lodge, Gloucester GL4 6EA, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: $94 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada
Hallmark Hotel Gloucester UK - Gloucestershire
Hotel Style:
#2 Business Hotel in Gloucester
#4 Luxury Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Gloucester staff and other travellers.
14 questions
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London, United Kingdom
4 months ago
5 months ago
Dublin
7 months ago
Hereford, United Kingdom
19 days ago

See all questions (14)

Questions? Get answers from Hallmark Hotel Gloucester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check when booking in, as some rooms on the ground floor have a restricted view, and some rooms over look the housing estate”
 of 5 bubbles angelao281, 19 Jan 2017 | Read review
“We were on ground floor and our room was great!”
 of 5 bubbles LouiseandPhil, 17 Jan 2017 | Read review
“Ask for a room on the 1st floor, as they have recently been refurbished.”
 of 5 bubbles 480MandyC, 7 Jan 2017 | Read review
“We were in 35 on the ground floor and it was quiet”
 of 5 bubbles Tugwilson40, 2 Jan 2017 | Read review
“use the leisure club, it's really good.”
 of 5 bubbles A8345XBjohnc, 15 Dec 2016 | Read review
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