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Holiday Inn Gloucester - Cheltenham

756 reviews
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Traveller (75)
Room & Suite (173)
Dining (58)
Overview
  • Excellent27%
  • Very good41%
  • Average22%
  • Poor7%
  • Terrible3%
Travellers talk about
“pancake machine”(11 reviews)
“executive room”(42 reviews)
“business park”(25 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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1 room, 2 adults, 0 children
Standard Room
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Reviews (756)Write a Review
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Show reviews that mention
All reviewspancake machineexecutive roombusiness parkhealth clubpool and gymleisure facilitiessofa bedthe ground floorbar and restaurantsteam roombreakfast was excellentreception staffevening mealdecent sizefamily roomforest of deancity centre
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1 - 5 of 745 reviews
Reviewed 3 days ago via mobile

This is definitely one of the old holiday inns and is in dire need of renovation in places. Dirty stair wells, bannisters which move on the stairs, sticky carpets, small dark uncomfortable rooms - time for some work. No lift - so for those who...More

Thank Baggerz98
Hotel's Favourite
Reviewed 1 week ago via mobile

Stayed overnight to be nearby for a family event. Access by road was excellent and plenty of car park space. Close to Gloucester city centre as well as major roads and M5, although little within walking distance. Nice welcome at check-in and upgraded as an...More

Thank Richard A
Response from OperationsMK, Manager at Holiday Inn Gloucester - CheltenhamResponded 1 week ago

Thank you very much for your great comments from your recent stay with us. I am pleased you found us in an ideal location for your family event and also to the city center and the motorway. Its great to hear that you were upgraded...More

Reviewed 5 days ago

Stayed here twice now and am very impressed - especially with the staff who are very helpful. The bar and breakfast were perfectly adequate and the rooms very clean and tidy with great beds. The bathroom sinks are slow to drain which is a bit...More

Thank Triffic
Reviewed 1 week ago

We stayed in this hotel in October since it was very near to the venue of wedding reception we were attending. We had a very clean room although there was no lift to the first floor. The lighting in the room was a bit poor....More

Thank Tricia S
Response from OperationsMK, Manager at Holiday Inn Gloucester - CheltenhamResponded 1 week ago

Thank you for providing us with some feedback from your stay with us in October. I am pleased that overall you enjoyed your time here at our hotel and found the room clean, food good and reception team friendly. I am sorry that there was...More

Reviewed 2 weeks ago

Used this leisure part of hotel a few times in 2017, no shower gel, unhelpful staff, but I thought maybe they upgrade and things improve. Went back recently and it was 100 times worse, told to pay £1 per towel, its for charity so that...More

2  Thank illuminate222
Response from IHGService, Guest Relations Manager at Holiday Inn Gloucester - CheltenhamResponded 4 days ago

Dear illuminate222, Thank you for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to issues at the Spirit Leisure Club and the overall cleanliness of the hotel. I have sent you...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$78 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Gloucester
#6 Business Hotel in Gloucester
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Gloucester
#6 Business Hotel in Gloucester
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (173)
Dining (58)
Pool & Beach (16)
Hotel & Grounds (102)
Bathroom (8)
Questions & Answers
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toothfairy240
23 May 2016|
Answer
Response from JOHNARLENESCOTLAND | Reviewed this property |
no idea - check via AA autoroute?
0
Votes
Michelle E
8 April 2016|
Answer
Response from hodson j |
Yes
0
Votes
Room Tips
"Choose a ground floor room if you have problems with stairs"
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"if you want a leisure break dont go here just because it says it has a pool, you will be disappointed"
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"Ask for a bigger room too small"
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"The above depends on your budget"
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