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All reviews pancake machine executive room business park health club swimming pool leisure facilities sofa bed the ground floor breakfast was excellent reception staff sauna and steam room bar and restaurant evening meal hotel is situated decent size forest of dean family room
We thought that booking a Holiday Inn Hotel would guarantee a good standard accommodation how wrong! Check in took 20 minutes, the room we were allocated was terrible & smelt of cigarettes, after returning to reception to advise the room was unacceptable we were eventually...More
Thank Judith F
Response from IHGService, Guest Relations Manager at Holiday Inn Gloucester - CheltenhamResponded 4 days ago
Hello Judith F,
Thank you for choosing us and for leaving a review. I am happy that you liked the breakfast selection. On the other hand, I am very sorry that the room condition, and restaurant's availability negatively affected your overall satisfaction. Your feedback has...More
OK didnt start off well as the online booking was apparently for 2 nights for 1 person instead of 2 persons for 1 night (and I had arrived on the 'second' night - however Reception quickly sorted and ensured I was only charged for the...More
Very friendly bar staff, sadly all down hill after that.
“I’ll have something quick and simple” methinks. So I order a cheese and ham toastie.
“In a baguette or sandwich?” Asks the very accommodating last behind the bar. “Sandwich please” says I.
20 minutes later...More
Thank Mario D
Response from IHGService, Guest Relations Manager at Holiday Inn Gloucester - CheltenhamResponded 3 days ago
Hello Mario D,
Thank you for your feedback regarding your stay at Holiday Inn Gloucester - Cheltenham, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bar staff.
I used to stay here regularly with work a few years ago and looked forward to returning. I was so disappointed. The hotel really has gone downhill and is in need of a complete refurb. The room was very shabby - trouser press removed and...More
Thank Helen C
Response from IHGService, Guest Relations Manager at Holiday Inn Gloucester - CheltenhamResponded 1 week ago
Hi Helen C,
My name is Anthony and I thank you for your recent stay with us and reviewing our property. I'm pleased to have you back as our valued guest. I'm so sorry for the shortfalls you have experienced with the condition of your...More
Went for a weekend break with my wife. Easy to find with plenty of car parking space. Bit disappointed that the card system used to get into the room wouldn’t work. Had to go back to reception twice, still couldn’t get in room , in...More
The Holiday Inn Hotel Gloucester-Cheltenham is conveniently located just off the M5 & only 2 miles from Gloucester's City Centre & 6 miles from Regency Cheltenham. An ideal location for families with our …MoreKids Stay & Eat Free policy*. Visit the revitalized Docks area with its many shops including Gloucester Quays, restaurants & entertainment or the cloisters of Gloucester Cathedral, famous filming location for Harry Potter, or simply enjoy the cafe culture & shopping of Cheltenham. Take full advantage of your relaxing break away at the Holiday Inn Hotel Gloucester-Cheltenham by using the excellent facilities of our Spirit Health Club & Beauty Therapist. All bedrooms are fully air conditioned with all the facilities you would expect from a Holiday Inn including High Speed Internet Access, interactive TV & pay movies. We also have a number of executive rooms for that added touch of luxury & family rooms suitable for up to 2 adults and 2 children. The Academy conference & training suites are perfectly suited to your business needs. A total of 9 meeting rooms with a maximum capacity of up to 130. The Holiday Inn Hotel Gloucester-Cheltenham is also licensed to hold civil wedding ceremonies & is a great venue for a lavish celebration or an intimate affair. *Terms & Conditions apply. Less
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