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So, we booked a to stay and catch up with friends. The price was ok online so we decided that it was worth a risk. I had visited the hotel many years ago and it was ok then. Well, it was exactly that same as...More
Good staff. That's so important. From the f&b person who reserved my table to the staff being the bar and reception: everyone was great. It's the atmosphere of a small hotel within a Holiday Inn. Love it and would recommend to anyone.More
1 Thank Simon E
Response from OperationsMK, Manager at Holiday Inn Gloucester - CheltenhamResponded June 5, 2018
Many thanks for taking the time to post a review.
I am delighted you enjoyed such a lovely stay,my team endeavor to look after all of our very valued guests.It really is such a pleasure to read your comments!
I will be sure...More
Regrettably they are totally inefficient and made our stay very unpleasant. We had pre-booked and pre-paid with Hotels.com but on arrival we were told our reservation wasn't paid for. We contacted Hotels.com who rang back and said they'd spoken to the hotel manager and everything...More
Several of us stayed in this hotel last weekend. The rooms were clean and everything was absolutely fine. We ate one evening meal there and was very happy with the food. The reception staff were very helpful and friendly. We did not take advantage of...More
I forgot to add Breakfast when I prebooked this Hotel,So when I checked in,I asked the receptionist to add two breakfasts,little did I know that this was going to cost an extra £30.00+ to the bill.normally this only costs an extra £15.00 to £18.00.