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Holiday Inn Gloucester - Cheltenham

3.4 km from Gloucester centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Crest Way, Gloucester GL4 3RX, England
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643 Reviews from our TripAdvisor Community

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Showing 634: English reviews
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Portsmouth, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here for one night during February. Great location just off the main roads for an easy escape in the morning. Great customer service on check in and check out. Breakfast was the standard buffet which was delicipus and had plenty of variety. I didnt use the health spa as planned but it looked good.

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Helpful?
Thank Jordan T
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago via mobile

Hotel was nice, comfortable and clean. No beauty therapy on Sunday or Monday so they lost out on 3 bookings. I asked for an egg at breakfast the chef replied oh I thought you'd be a 2 egg kind of girl. I did not appreciate this at all. I was very offended. I am over weight yes but am very...

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1Thank A TripAdvisor Member
sussex
Reviewed 1 week ago

Nice hotel for a short break/weekend if you just fancy a relaxing time.Swimming pool,jacuzzi,steam room,sauna.Nice staff,my only downer on it was the restaurant.To be fair I never eat there but the menu was'nt very inspiring for the price.We went for a 5 min walk across the road to the Wheatstone pub which I would highly recommend. You will have to...

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Thank bubblesboyo
Reviewed 2 weeks ago via mobile

This was my first visit to Gloucester, as I was here for work. The hotel isn't in the city centre, but then I'm told there are very few hotels centrally located anyway. I arrived and was quickly in my room. As I prefer a walk in shower to a bath, due to a walking difficulty, I had been assigned a...

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Thank Paul S
Colyton, United Kingdom
Reviewed 2 weeks ago via mobile

Good rooms, and easy location off the motorway. Food is fresh and good. Staff are helpful and polite. Need a taxi into town, which I'd recommend. Also the standard coffee offering is Starbucks...Which is the only unimpressive element on the hotel.

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Thank JonHourihan
Reviewed 2 weeks ago via mobile

One night business stay. The hotel is tired and in desperate need of updating. The bathroom is shabby with a a badly torn shower curtain hanging on to the shower rail for dear life! The hotel restaurant is not the cheapest but was reminiscent of a school dining room. For me it's a poor second to the premier inn and...

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Thank Allison J
IHGService, Guest Relations Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Dear Allison J, Thank you for leaving a review, highlighting not only the bad but also the good points of your stay and being our guest. I am glad to hear you found the rooms to be spacious and appreciate its amenities. Moreover, I appreciate your kind words regarding our staff. However, we regret letting you down on some aspects...

London, United Kingdom
Reviewed 18 January 2017

Exceptionally friendly & helpful, AND most importantly for me, exceptionally Disabled Friendly & Helpful (walking stick user with mobility & carrying issues). The staff can't do enough to help, whether it is just carrying your bags (very important for me), lending you a multi-socket extension lead and/or mobile phone charger, or just giving directions/advice. Super friendly too. I'm also really...

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Thank AlexRJ
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank your for your kind review on your recent stay with us. It is a pleasure to read the you had a wonderful experience at our hotel and always do with the team friendly and helpful always offering a hand with anything and the rooms spotlessly clean and comfortable to ensure you have a relaxing stay with us. The team...

Birmingham, United Kingdom
Reviewed 14 January 2017

Stopped her for 2 nights, I cannot fault the room and staff that work here.Room was very clean, and the breakfast and evening meals were great.Staff were pleasant and friendly. You are very close the Gloucester and Cheltenham. I would stop again if in the area.

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Thank 2015DavidM
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for providing us with a few great comments from your recent stay with us. I am pleased you could not fault your room or the team here due to the rooms being clean and the team friendly and helpful. It is great to hear that enjoyed your evening meal and breakfast the next morning. We look forward to...

Stafford, United Kingdom
Reviewed 5 January 2017 via mobile

A bit of a musty smell in the room and overall the hotel was just a bit tired and tatty. Carpets were worn a bit too. The location was good and easy access off the motorway. Breakfast was included and had all the usual full English items. Check out was slow with a queue of 6 people and only 1...

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1Thank mark m
IHGService, Guest Relations Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Dear mark m, We appreciate you taking the time to review our hotel. I am glad to hear you found our location convenient. I do regret that you did not find the accommodations to your satisfaction and apologize for any inconvenience this may have caused you. I am sorry we let you down on some aspects of your stay and...

Llanelli, United Kingdom
Reviewed 5 January 2017

I have just returned from a fantastic two night break in the Holiday Inn Gloucester - I had a room only deal which was an excellent rate and we did extensively use the liesure facilities which were excellent. I did get an ice bucket and glasses for New Year's Eve and there was no problem the bar staff were really...

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Thank AmandaTJones
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you very much for providing us with a great review of your recent stay with is. I am delighted you enjoyed your time here at our hotel and explored what Gloucester and Cheltenham have to offer with great shops and ideal parking and transport. I am pleased you was able to make full use of our leisure facilities and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Hotel Gloucester-Cheltenham is conveniently located just off the M5 & only 2 miles from Gloucester's City Centre & 6 miles from Regency Cheltenham. An ideal location for families with our Kids Stay & Eat Free policy*. Visit the revitalized Docks area with its many shops including Gloucester Quays, restaurants & entertainment or the cloisters of Gloucester Cathedral, famous filming location for Harry Potter, or simply enjoy the cafe culture & shopping of Cheltenham. Take full advantage of your relaxing break away at the Holiday Inn Hotel Gloucester-Cheltenham by using the excellent facilities of our Spirit Health Club & Beauty Therapist. All bedrooms are fully air conditioned with all the facilities you would expect from a Holiday Inn including High Speed Internet Access, interactive TV & pay movies. We also have a number of executive rooms for that added touch of luxury & family rooms suitable for up to 2 adults and 2 children. The Academy conference & training suites are perfectly suited to your business needs. A total of 9 meeting rooms with a maximum capacity of up to 130. The Holiday Inn Hotel Gloucester-Cheltenham is also licensed to hold civil wedding ceremonies & is a great venue for a lavish celebration or an intimate affair. *Terms & Conditions apply. ... more   less 

Additional Information about Holiday Inn Gloucester - Cheltenham

Address: Crest Way, Gloucester GL4 3RX, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: $84 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gloucester - Cheltenham 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Gloucester Holiday Inn
Holiday Inn Gloucester - Cheltenham UK - Gloucestershire
Hotel Style:
#3 Family Hotel in Gloucester
#6 Business Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Gloucester - Cheltenham staff and other travellers.
7 questions
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Leeds, United Kingdom
9 months ago
Shaw, United Kingdom
Kingston upon Hull, England, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Gloucester - Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they have smoking rooms”
 of 5 bubbles AlexRJ, 18 Jan 2017 | Read review
“We had room 54, it was a large room with a double bed and sofa bed (which we didn't use)”
 of 5 bubbles AmandaTJones, 5 Jan 2017 | Read review
“Avoid room 44”
 of 5 bubbles Edward_Fo, 31 Dec 2016 | Read review
“Stay well away if not on business”
 of 5 bubbles tonyborrony, 25 Dec 2016 | Read review
“Top floor is quieter”
 of 5 bubbles Scootababe, 7 Nov 2016 | Read review
5 of 5