We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The New Inn-Relaxinnz

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The New Inn-Relaxinnz
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

576 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 559: English reviews
Start your review of The New Inn-Relaxinnz
 Click to rate
Oxford
Reviewed 3 days ago NEW

Not sure what previous reviewers expected from a 500 year old building! Yes floors were far from level and it needs some TLC, but I gather the new owners have plans. We found the staff welcoming and helpful. Breakfast was adequate, plenty of it, topped regularly. The Karaoke was entertaining if not musical, and switched off at midnight. Have stayed...

 Report
Helpful?
Thank SteveofOxford
Derby
Reviewed 1 week ago

Only stopped off for a beer whilst visiting Gloucester. Fantastic buildings, but bat absolutely stunk of disinfectant, beer was vile, and no one to mention it to as the kids running the place were outside having a fag. 1.30 pm, Tuesday 7th February

 Report
Helpful?
1Thank johnnyfive441
Uppsala, Sweden
Reviewed 4 weeks ago

This hotel is very priceworthy, right in the middle of central Gloucester and close to the amazing cathedral. The building itself is 600 years old, the place is very cosy with several pubs and coffee shop. We got a very large room, a suite, with crooked floors and quite standard furnishing, but it didn't matter for just one night. Appreciated...

 Report
Helpful?
Thank karinmax
Matt R, General Manager at The New Inn-Relaxinnz, responded to this review

Thank you taking the time to leave this review. I'm glad you enjoyed your stay with us and also appreciate that you liked our building. We hope you choose to stay here again, many thanks.

Dunfermline, United Kingdom
Reviewed 16 January 2017 via mobile

Stayed here with friends whilst in the area for the Cheltenham racing. Friendly welcome, spacious triple room, clean and comfortable. The building itself is amazing. The courtyard, and bar and reception areas leading off it, with the rooms looks over is really different and unique. Breakfast was good. Ample choice, although slow to bring out fresh food. There were several...

 Report
Helpful?
Thank GhostZapper
Matt R, General Manager at The New Inn-Relaxinnz, responded to this review

I am pleased you enjoyed your stay with us, and thank you for taking the time to leave this review. The building itself is beautiful and is truly unique. I am glad you liked your room and please accept my apologies for the delay in breakfast service. We hope to se you again in the future.

Nottingham, United Kingdom
Reviewed 15 January 2017

Fantastic find, right in the centre of Gloucester town, a bit of olde worlde charm. A traditional coaching inn, step into the courtyard from the main shopping street and its like going back in time. The rooms were clean and comfortable. But this is a very old place with all the charm and querks that brings. Great staying at the...

 Report
Helpful?
Thank Helen146
Matt R, General Manager at The New Inn-Relaxinnz, responded to this review

Thank you for this review they are always appreciated. I am pleased you enjoyed your stay with us and that you would recommend the hotel to others. Unfortunately the hotel is not a 24 hour hotel and we do have a closing time, this is to ensure it is fair on all hotel guests staying with us that they can...

Borth, United Kingdom
Reviewed 9 January 2017

stayed here over new year, more so for the rugby on NYD than midnight. Our first impressions were good very old building set in and around a very busy high street which is actually very convenient and not at all an impact on our stay. If you stay expecting the Ritz you will be sadly disappointing, the worst thing we...

 Report
Helpful?
1Thank seewlh
Matt R, General Manager at The New Inn-Relaxinnz, responded to this review

Many thanks for the review, I will take on all points you have mentioned in this review. It is true we are no Ritz and we dont claim to be, we do the best we can with what we have. The hotel is a lovely building and is in need of some TLc which with the new company which has...

England, United Kingdom
Reviewed 8 January 2017

I came here on my lunch break for lunch and had a carver, they had turkey or pork so I made a rare decision to have pork, I don't like it usually but this pork was soft and delicious, and the vegetables that came with were yummy, I will be back, good value for money too!

 Report
Helpful?
Thank kate s
Matt R, General Manager at The New Inn-Relaxinnz, responded to this review

Thank you for this review, I am glad you enjoyed our carvery. We have taken alot of time on finding good meat and veg suppliers to bring good quality produce and then to sell at a good value price so that everyone can enjoy this.

nottingham
Reviewed 7 January 2017 via mobile

These are my impartial views as an experienced traveller of the world. Found the hotel really nice with a fantastic court yard. I stayed in room101 which was very noisy. Great big bathroom and the water was really hot. The towels don't really fit the larger figure but for 1 night not an issue. We were on a big birthday...

 Report
Helpful?
1Thank NottinghamCrazylady
Matt R, General Manager at The New Inn-Relaxinnz, responded to this review

Thank you for taking the time to leave this review. I do apologise for the noise, it is a issue in certain rooms due to the layout of the building and the fact the building is listed and cannot be soundproofed. I do apologise for the miscommunication in the hotel information booklets, this matter has now been sorted, I know...

Milton Keynes, United Kingdom
Reviewed 30 December 2016

The New Inn is in a great location in central Gloucester and steeped in history, has a beautiful gallery overlooking the courtyard, you can almost see all those grand lords and ladies of Tudor times. We stayed in the Lady Jane Grey suite, the floors are very uneven due to the age of the building, but adds to the charm,...

 Report
Helpful?
Thank Avers55
Matt R, General Manager at The New Inn-Relaxinnz, responded to this review

Thank you for taking the time to leave the review. Yes we are indeed in the middle of redecorating to which all rooms will be done. I will take into consideration all the areas you have mentioned with our head office to try and rectify. The hotel brouchure we have in the rooms does have information about the Wi-fi password...

Reviewed 29 December 2016 via mobile

We stayed at the New Inn Gloucester for one night in The Oak room. The room was full of character and a very comfortable bed. The staff were amazing in the bar and restaurant and the food was fabulous. Highly recommended xx

 Report
Helpful?
Thank cbeard9600
Matt R, General Manager at The New Inn-Relaxinnz, responded to this review

Thank you very much for this review, the Oak room is one of our premium rooms and is an amazing one at that. I'm glad you enjoyed the stay and thank you for mentioning about the food and staff we always try are best to make sure everyone has a lovely time when staying with us and i'm glad you...

220 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (214)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (70)
Viewed
Room/Suite (44)
Viewed
Dining (10)
Viewed
Bathroom (5)
Viewed
Other (83)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Gloucester hotels
0.2 km away
The New County Hotel
The New County Hotel
#20 of 21 in Gloucester
336 reviews
0.9 km away
The Edward Hotel
The Edward Hotel
#9 of 21 in Gloucester
330 reviews
1.0 km away
Travelodge Gloucester
Travelodge Gloucester
#7 of 21 in Gloucester
551 reviews
Show Prices
Show Prices
Show Prices
2.4 km away
Hotel Ibis Gloucester
Hotel Ibis Gloucester
#3 of 21 in Gloucester
1,028 reviews
0.5 km away
The Station Hotel
The Station Hotel
#19 of 21 in Gloucester
188 reviews
3.5 km away
Holiday Inn Gloucester - Cheltenham
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Pilgrims Restaurant and Old Tap
Pilgrims Restaurant and Old Tap
Cuisines: British, Steakhouse, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
15th century galleried inn with rooms mainly set around a courtyard on first and second floors. There are no ground floor rooms. Our main bar is a centre of entertainment and we offer live music on Thursday and Friday until midnight and karaoke on Saturday until 2am. Kindly note that we are in the City Centre and guests are advised this is not the place for a quiet break. Reccommended parking is available at Bruton Way NCP (opposite the railway station) - GL1 1DG. Drop off area in New Inn Lane GL1 1EA. ... more   less 

Additional Information about The New Inn-Relaxinnz

Address: 16 Northgate St, Gloucester GL1 1SF, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: $79 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The New Inn-Relaxinnz 2*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity and Hotels.com so you can book your The New Inn-Relaxinnz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New Hotel Gloucester
The New Inn-Relaxinnz Gloucester, UK - Gloucestershire
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The New Inn-Relaxinnz staff and other travellers.
5 questions
Ask a question
Carmarthenshire Wales
Burry Port, United Kingdom
3 months ago
over a year ago

See all questions (5)

Questions? Get answers from The New Inn-Relaxinnz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At weekend away from bar & courtyard”
 of 5 bubbles SteveofOxford, 19 Feb 2017 | Read review
“top floor rooms you will struggle with bulky luggage up the stairs.”
 of 5 bubbles seewlh, 9 Jan 2017 | Read review
“newer rooms upstairs”
 of 5 bubbles tereziakrishnannair, 27 Dec 2016 | Read review
“Not for the disabled as all rooms are up very steep stairs”
 of 5 bubbles susie305, 1 Dec 2016 | Read review
“second floor harder to reach but further away from the bar so quieter when there is live music”
 of 5 bubbles John_and_Gwyn, 12 Nov 2016 | Read review
5 of 5