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Holiday Inn Derby Riverlights

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#9 of 29 Hotels in Derby
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Derby Riverlights
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535 Reviews from our TripAdvisor Community

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Showing 532: English reviews
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Derby, United Kingdom
Reviewed 3 weeks ago

We have stayed here twice, when having a night out in the city centre - very pleased!! Professional and efficient customer service on arrival. Room was modern and clean with all the usual facilities, with extras such as iron board, access to mini gym. Beds were very comfortable and I found the room location to be quiet, with no noise,...

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Helpful?
Thank vee_wh
Bedford
Reviewed 3 weeks ago

Nice and clean, a bitor wear and tear but this didn't stop us having a good stay. Great location near to Derby theatre and town centre. Felt safe. Helpful friendly staff. Comfortable. Lovely food, we had breakfast and lunch there. Restaurant had lovely view of the city. Asked for quiet room which we got. Asked for River view room and...

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Helpful?
Thank TravelfunBedford
Singapore
Reviewed 4 weeks ago

Hotel was clean and modern. Breakfast was alright and of typical English style breakfast. Would be better if there were more variety. Was given the reduced mobility room which had a Twin bed and the toilet seat cannot be lifted up due to the back rest. Shower cubicle only separated by the shower curtain and water can still flow out...

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Helpful?
Thank Nat_Chan327
IHGService, Guest Relations Manager at Holiday Inn Derby Riverlights, responded to this review

Hi Nat_Chan327, Thanks for choosing to stay with us and writing us feedback. I regret to know that our property fell short in providing you stay that is completely satisfying because of some issues with the room you were provided. This is not the kind of experience we wanted you to have as one of our valued guests. On a...

Gillingham, United Kingdom
Reviewed 5 weeks ago

Stayed here on business and ran a training course for 2 days using the hotel's conference centre. Staff all very helpful and efficient. My room was clean and modern with everything I needed. Breakfast is buffet style and of a good standard you can also order from the menu if need something like poached eggs. There is a decent bar...

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Thank EODUK
Singapore, Singapore
Reviewed 16 January 2017

I've stayed here a number of times for business trips. It's all very basic & does what you need. Depressing if you end up staying more than a few days. Housekeeping is hit & miss. One thing that does irritate me is the sheets - they don't use fitted sheets (and the material is very rough) so it's very uncomfortable...

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1Thank Mammasings
IHGService, Guest Relations Manager at Holiday Inn Derby Riverlights, responded to this review

Dear Mammasings, Thank you so much for your review of our hotel. We are sorry for the shortfalls you have noticed, specially with the bed sheets. It is regrettable that we fell below your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed...

Bromley, United Kingdom
Reviewed 16 January 2017

Upon arriving at the riverlights holiday inn we was greeted by friendly staff who were very helpful. The rooms are nice and cosy. The bathroom had lovely glowing lights under the sink and in the shower which was a nice relaxing effect. The bed was comfy which led to great sleep quality. The breakfast was ok, some of it not...

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Thank Frank W
Edinburgh, United Kingdom
Reviewed 10 January 2017

We travelled with Caledonian Coach party for a 3 day New Year break. Hotel was first class All the staff did their utmost to make our time there a memorable occasion Gala Dinner was superb and the DJ went out of his way to make the party a success. Congratulations to Craig and everyone for their efforts in making us...

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Thank bigalybaly
East Sussex, United Kingdom
Reviewed 9 January 2017

Good central hotel, right by the bus station, 10 minutes walk to railway and seconds away from everything else derby gas to offer. Friendly and welcoming staff, excellent breakfast choice and setting.

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Thank Phillipa H
Glenrothes, United Kingdom
Reviewed 5 January 2017

We travelled with Caledonian Travel for a New Year break staying 3 nights at the hotel. First impressions were very good. The hotel is centrally located just across the road from the Intu shopping centre.There are plenty of bars/restaurants within walking distance. The check-in was very effecient and we were delighted with the standard of our room. It was clean...

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Thank Colin D
Kilmarnock, United Kingdom
Reviewed 5 January 2017

We stayed here with a group from Caledonian Travel on a New Year break and have nothing but praise for the hotel and staff, especially Craig the Restaurant Manager, nothing was too much trouble for him. Hotel is in a great location and the rooms were spacious and spotless, as was the complete hotel. My only complaint would be that...

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Helpful?
Thank Marie M

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Stresa
Stresa
Cuisines: Italian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Derby-Riverlights is situated next to the Westfield Derby shopping centre in the heart of the city. Derby bus station is next door and we're a 10-minute walk from Derby Midlands rail station. Flights touch down at East Midlands Airport, 14 miles away. You'll feel relaxed when you step off the bustling street and into our sleek Lobby, with its 4-story glass atrium. ... more   less 

Additional Information about Holiday Inn Derby Riverlights

Address: Morledge, Derby DE1 2AY, England
Region: United Kingdom > England > Derbyshire > Derby
Price Range: $91 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Derby Riverlights 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Derby Riverlights Hotel Derby
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Derby Riverlights staff and other travellers.
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Questions? Get answers from Holiday Inn Derby Riverlights staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early to get a deal, and better views of central Derby on higher floors.”
  • Very comfortable beds, with choice of pillows!!
 of 5 bubbles vee_wh, 4 Feb 2017 | Read review
“Get the double room instead of the reduced mobility room”
 of 5 bubbles Nat_Chan327, 27 Jan 2017 | Read review
“recommend 2nd floor rooms as gym on this floor”
 of 5 bubbles bigalybaly, 10 Jan 2017 | Read review
“Rooms on the quadrangle are quieter”
 of 5 bubbles 345phillipah, 9 Jan 2017 | Read review
“Our room 302 was fine and just a short walk from the lift”
 of 5 bubbles alanmac10, 2 Jan 2017 | Read review
5 of 5