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Holiday Inn Derby Riverlights

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Traveller (137)
Room & Suite (85)
Dining (17)
Overview
Hotel website
Morledge, Derby DE1 2AY England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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Offers from Holiday Inn Derby Riverlights
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (625)
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620 results
Traveller rating
291
215
58
36
20
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LanguageEnglish
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291
215
58
36
20
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All reviews mini gym car park bus station city centre top floor fantastic location the air conditioning discounted rate modern hotel alton towers multi storey rooms are comfortable poached eggs saturday night reception staff double room full english
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1 - 5 of 620 reviews
Hotel's Favourite
Reviewed 1 week ago via mobile

I stay regular at this hotel and find the staff to be very friendly, polite and professional. Hotel is clean, today and very central to shops, bars and restaurants. The staff have always gone above and beyond for me and any minor mistake is sorted...More

Thank natalie0072016
Response from ClaireMooreyDGM, Manager at Holiday Inn Derby RiverlightsResponded 2 days ago

Thank you for your feedback. I am delighted to hear that you had a lovely stay with us. I have shared your comments with our team who were very pleased to hear them. We look forward to welcoming you back soon!

Reviewed 2 weeks ago via mobile

Hotel is a beautiful new place and rooms are lovely but, parking is quite far away so travel light. Price is good for what you get so it was an easy compromise for me but it all depends on your circumstances. Good location in centre...More

Thank Daniel O
Response from ClaireMooreyDGM, Manager at Holiday Inn Derby RiverlightsResponded 2 days ago

Thank you for your comments. Parking is situated across the road from the hotel as stated on our hotel website. We have reviewed your comments and parking has now been reduced to £7.50 for 24 hours. I am happy to hear that you enjoyed your...More

Reviewed August 24, 2018 via mobile

Large room, hideous view and bar closed when we came back from dinner. Convenient for city centre but no parking which is surprising. Discounted rate is £11 per night. Safe clean place to sleep, nothing more.More

1  Thank Elizabeth J
Response from IHGService, Guest Relations Manager at Holiday Inn Derby RiverlightsResponded September 8, 2018

Hi Elizabeth J, Thank you for your stay and for taking the time to share your experience with us. It is disappointing to read that you were not impressed with our bar service. I will definitely share your comment with management to help us improve...More

Reviewed August 18, 2018 via mobile

First of all we were mis-sold a room here. We were told there is a car park attached to the hotel but in fact it’s the shopping centre car park which is disgusting and difficult to find. Unless you know Derby expect a long and...More

1  Thank Louise W
Response from ClaireMooreyDGM, Manager at Holiday Inn Derby RiverlightsResponded 2 days ago

Thank you for your comments Louise. I am perturbed to hear of your experience and would like to state this isn't reflective of our normal service. We have passed your comments with regards to the car park onto the shopping centre. I have shared your...More

Reviewed August 6, 2018 via mobile

Most importantly the bed was really uncomfortable. The mattress was really old, had springs poking out of it and sloped towards the middle, I woke up everyday with a really painful back. Obviously having aircon in the weather was amazing, however when it wasn't blowing...More

Thank teagirl295
Response from ClaireMooreyDGM, Manager at Holiday Inn Derby RiverlightsResponded 2 days ago

Thank you for your comments. I have looked into which room you were in and have spoken to our Maintenance Manager who has made the necessary repairs in the room and also changed the mattress. I must apologise for your experience and would like to...More

View more reviews
About
Description
Holiday Inn Derby-Riverlights is situated next to the Westfield Derby shopping centre in the heart of the city. Derby bus station is next door and we're a 10-minute walk from Derby Midlands rail station. More Flights touch down at East Midlands Airport, 14 miles away. You'll feel relaxed when you step off the bustling street and into our sleek Lobby, with its 4-story glass atrium. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
105
Price range
US$70 - US$194 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Derby Riverlights Hotel Derby
Location
United Kingdom > England > Derbyshire > Derby
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
105
Price range
US$70 - US$194 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Derby Riverlights Hotel Derby
Location
United Kingdom > England > Derbyshire > Derby
Photos
Traveller (137)
Room & Suite (85)
Dining (17)
Business Centre & Event Rooms (2)
Location
Full view
96Great for walkers
Grade: 96 out of 100
304Restaurantswithin 0.5 km
101Attractionswithin 0.5 km
Questions & Answers
Ask a question
Shannon S
August 14, 2017|
AnswerShow all 5 answers
Response from Neil W | Reviewed this property |
Hi yes it's right in the centre of derby so a 5 min stroll into the main bars and clubs
0
Votes
Shelley J
March 20, 2017|
AnswerShow all 2 answers
Response from ClaireMooreyDGM | Property representative |
Hi Shelley, Hope all is well. Yes just to confirm the rooms do comes with tea and coffee making facilities. Any other question, just let myself or the team know. :) Kind Regards, Peggy Chan
0
Votes
Paul M
February 17, 2017|
AnswerShow all 2 answers
Response from George R | Reviewed this property |
Yes they do, I was charged £8.00 for one night's stay.
1
Vote
Room Tips
"Just remember there is no car park"
RKHKent
Jun. 13, 2018
Read review
"Rooms on Level 4 have direct access to the Breakfast cafe and bar"
SGTravel10
Apr. 8, 2018
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"I would take 2nd floor next time as restaurant is on 4th floor and on the 3rd you could hear the chairs..."
JeanN826
Feb. 18, 2018
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"Room 317 over looked the river"
MichelleR2655
Feb. 6, 2018
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