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Very friendly and helpful staff at both the hotel and at the beefeater restaurant very good with food allergy advise excellent sevrice very clean happy to help with any problems. Location was good and even though it was near a busy area there was no...More
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Maggie was very helpful on reception. Beefeater ok, a little expensive for an evening meal, but the breakfast well worth the money. Definitely a place to stop off for shopping in Derby or fun at alton tower
When we are travelling early ,we always use Premier Inn's for breakfast ,which are always very good for what you pay ,well cooked and quite good quality
On this occasion when we visited the P I ,I have to say it was not up to...More
3 Thank sdmmmtc2016
Response from WhitbreadHotels, Premier Inn Team at Premier Inn Derby WestResponded 27 October 2016
Thank you for taking the time to provide your feedback about your breakfast. I apologise that the service offered on this occasion fell below standards and I would like to thank you for raising this with a member of staff so that this could be...More
After spending the day at alton towers we stayed over in Derby so didn't have to drive back. On arrival the staff were very helpful and professional. The children received a teddy bear each which was a big hit. The food and service was good...More
Nothing to complain at here. Stayed here with friends. Staff very friendly and hotel really really clean.
The beefeater across the road is very nice and the food is good. The breakfast was nice too. All in all it's very good and not expensive.
US$62 - US$97 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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Response from WhitbreadHotels | Property representative |
The breakfast service depends on how busy the hotel is and how many guests are expected to have breakfast. It's usually a buffet service, especially at weekend however if there are not many guests having breakfast... More
The breakfast service depends on how busy the hotel is and how many guests are expected to have breakfast. It's usually a buffet service, especially at weekend however if there are not many guests having breakfast, the team will offer a cooked to order breakfast so it's better quality for our guests.
The coffee at this hotel is not from a Costa machine but is Costa coffee provided already filtered.
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"Despite being close to a major road system we did not have any traffic noise"