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Holiday Inn Express Swindon City Centre

593 reviews
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Traveller (91)
Room & Suite (57)
Dining (5)
Overview
  • Excellent21%
  • Very good38%
  • Average22%
  • Poor9%
  • Terrible10%
Travellers talk about
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
Wheelchair Access
3.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (593)Write a Review
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60
Show reviews that mention
All reviewstrain stationa couple of minutes walkbreakfast was includedcar parking isfirst floorsaturday nightthe breakfast areabudget hotelroom keystayed here for one nightdouble bedreception areawould stay againyogurtexpresseshieoutlet
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1 - 5 of 577 reviews
Reviewed 2 days ago

This hotel is in an ideal location for the Outlet shopping, only a 15min walk. Check in was very quick and the member of staff was very pleasant and welcoming. It was a really lovely touch to be given a Jacobs Chocolate Orange! Room was...More

Thank Tracey F
Hotel's Favourite
Reviewed 13 January 2018 via mobile

Stayed here last night for one night while in the area for a show at nearby theatre. The hotel is a couple of mins walk from the train station and is right by the start of the town centre so location wise its ideal. Considering...More

Thank gatesy150
Response from Sam B, Manager at Holiday Inn Express Swindon City CentreResponded 14 January 2018

Hi gatesy150 Thank you very much for your positive review of our hotel. I am pleased to hear you enjoyed your stay with us so much. It's something our staff takes great pride in, so we value your feedback. See you again soon. Thanks again....More

Reviewed 3 weeks ago

A basic hotel as you would expect from Holiday Inn Express. I travelled with a coach party and checking in was chaotic as we had to gather in a very compact area at ground level and access to the rooms was via a very small...More

Thank Pam G
Response from Sam B, Manager at Holiday Inn Express Swindon City CentreResponded 3 weeks ago

Hi Pam G Thank you for your candid response. We apologize that your recent stay did not meet expectations. Kind regards, Sam

Reviewed 11 January 2018

Stayed for 3 nights on business. The hotel is undergoing refurbishment, and it does need it, the rooms and bathrooms are a bit shabby. The parking is very awkward, which is not made clear on their website, that you have to use the station car...More

Thank traceygodefroy21
Response from Sam B, Manager at Holiday Inn Express Swindon City CentreResponded 12 January 2018

Hi traceygoderroy21 Thank you for your candid response. We apologize that your recent stay didn't quite meet expectations. We value your opinion. I trust the pedestrian crossings made you feel a little more at ease. I am sorry the APCOA car park was not adequately...More

Reviewed 4 January 2018 via mobile

This is actually a review based on my sister in laws visit from the states and her view based on being a disabled person in a budget hotel. Entering the hotel is a bit different as the lobby is actually on the 1st floor and...More

Thank Richard J
Response from Sam B, Manager at Holiday Inn Express Swindon City CentreResponded 8 January 2018

Hi Richard J Thank you very much for your feedback. I am pleased that your Sister-in-law enjoyed her stay with us overall. It's something our staff takes great pride in, so we value your comments. For future reference, we don't deliberately disable our rooms keys,...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Multilingual Staff
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$61 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$61 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (91)
Room & Suite (57)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Jim Louise W
23 March 2017|
AnswerShow all 2 answers
Response from Stephen B | Reviewed this property |
Pay & display about 100 yd away
1
Vote
Becky123456778
23 November 2016|
AnswerShow all 2 answers
Response from Bode P | Property representative |
Dear Guest, We do have hair dryers in all our rooms and also our bathrooms are fitted with invigorating power shower. Regards, Bode P
3
Votes
poppiesPontyclun
10 October 2015|
Answer
Response from Vani3006 | Reviewed this property |
The air conditioning was disabled.. Nonsense !
1
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12
Room Tips
"Ask for a refurbished room"
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"Higher floor rooms are quieter."
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"no special sights to view"
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"their windows were double glazed"
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