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Holiday Inn Express Swindon City Centre

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Holiday Inn Express Swindon City Centre
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542 Reviews from our TripAdvisor Community

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Showing 527: English reviews
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Bridgwater, United Kingdom
Reviewed 6 days ago NEW

We had stayed here before and had no hesitation in booking again. The Hotel is right opposite the Station long stay car park and only a 10 minute walk from the outlet centre. The rooms are not massive but are clean, have good wifi, a nice bathroom and a good breakfast in the morning.

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Helpful?
Thank Soniahart
Southern Wales, United Kingdom
Reviewed 1 week ago

A group of ten of us (adults and children) booked this hotel as a second stop off after visiting London. We were pleasantly surprised at the hotel. Big car park , FREE parking . Lovely welcome from Simon the guy on reception who explained everything we needed to know about the rooms, breakfast etc. The room was small, but it...

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Thank Corinne R
Nottingham, England, United Kingdom
Reviewed 1 week ago

Shower flooded (blocked drain), had low water pressure and the temperature was uncontrollable (turning the right knob made no difference), carpet had big brown stains, one pillow had what looked like bloodstains, one wall had a long slash cut. Room was very cramped as a family room. Sofa bed was uncomfortable. Someone opened the door and partially entered the room...

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Helpful?
Thank Sean M
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi Sean M Thank you for bringing this to our attention. We apologize for the inconveniences and disruption you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our...

Rossendale, United Kingdom
Reviewed 2 weeks ago via mobile

The staff at the Holiday Inn express are very accomodating, keen to help and knowledgeable of local places to eat. This holiday in was great for a city centre stop over. Easy to find. The rooms are the same design as other Holiday Inns I have visited but slightly dated. Albeit clean. Breakfast mirrored what you will find within the...

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Helpful?
Thank Dunromin58
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi Dunromin58 Thank you for your review of our hotel. It's greatly appreciated. It's also something our staff take huge pride in, they will like this! See you again in the future. Best regards, Sam

Reviewed 2 weeks ago via mobile

I'll start with the good news. The staff here are incredibly friendly courteous and polite. The food on the menu is basic and what you would expect from a holiday Inn however you maybe lucky enough to have Steak on their weekly special in which case order as it's cooked perfectly and is a nice cut. The bad news is...

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Helpful?
Thank Melanie P
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi Melanie P Thank you so much for your review of our hotel. I am saddened to hear that our new bedding was not to your liking. Moreover I am disappointed the town centre noise kept you awake. Your feedback is greatly appreciated. Thanks again. Sam

Saffron Walden, United Kingdom
Reviewed 3 weeks ago

This is my second stay at this property. The location is excellent - walking distance from Swindon Train station and within easy reach of the Brunel Shopping Centre. We booked a family room with a sofa bed. Our corner room is the biggest I have had in a Holiday Inn Express - very impressed. Everything else is as you expect...

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Helpful?
Thank 81Koala
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi Kevin L Thank you so much for your fab review of our hotel! I am pleased to hear you enjoyed your stay with us so much. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again in the future. Thanks again. Sam

Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

What a disappointment. Only redeeming feature being the lovely evening shift staff .6pm. The food was so so but the service from the staff was great. I previously stayed at the holiday Inn around the corner which is so much better. I appreciate that this is an express but faulty air con and a TV that doesn't work does not...

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Helpful?
Thank Harj S
IHGService, Guest Relations Manager at Holiday Inn Express Swindon City Centre, responded to this review

Dear Harj S, Thank you for your recent stay with us and reviewing our property. We are pleased to know you liked the friendliness of our staff. We are sorry you were not well satisfied with the room you received. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service and...

Manchester
Reviewed 4 weeks ago via mobile

Helpful staff, able to access coffee and tea throughout the night. Beds were comfortable, as was room. Exit and entrance to hotel a little strange but doesn't really affect the experience. Prices could be a little lower.

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Thank js832015
Reviewed 20 March 2017

We stayed here on a Friday night and found the hotel to be satisfactory. Central location. Room was pleasant enough and we had a good nights sleep. Was a bit disappointed when the Guinness was served out of a can rather than from the pump which was just for show apparently. (Was also served in a Boddingtons glass!) Didn't think...

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Helpful?
Thank Jamie R
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi Jamie R Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us overall. It's something our staff takes great pride in, so we value your feedback. I can assure you the Guinness pump is not only for show - it's a Surger, that sends an ultra-sonic pulse through the pint...

Milton Keynes, United Kingdom
Reviewed 19 March 2017 via mobile

Stayed at this hotel on 17/03/2017 for Cheltenham Races with 10 other friends. There was no customer service including when checking in, upon arrival we were just given our room keys with no one telling us about the facility, lifts or breakfast. We went up & down in the left several times because staff didn't tell us we needed the...

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Helpful?
Thank Coxy_MK
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Dear Coxy_MK Thank you for your candid review. We apologize that your recent stay did not meet expectations. I appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Swindon City Centre is a new modern hotel offering a bar, restaurant and 6 modern meeting rooms. Each modern guest room is spacious and offers power shower, cosy beds and plasma-screen LCD satellite TV. Complimentary Hot Continental Breakfast is included in the rate. Relax in the lounge area, with 2 large screen TVs. Enjoy a prime location in the Swindon City Centre, only minutes away from shops and attractions such as STEAM Museum, Outlet Village or Oasis Leisure Centre. The Swindon Rail Station and the Central bus station are a brief walk away. Pop in a train or a bus and visit the historical towns of Bath, Oxford, Cirencester, Wotton Basset, Cippenham or Bristol.Located close to one of the most important ancient routes in the UK - The Ridgeway. At 85 miles long and 6000 years old, it offers some of the finest walking, cycling and horse riding experiences in the UK. Walk a short way along The Ridgeway and you will find Barbury Castle, Wiltshires best Iron Age fort. Further along you will see the famous White Horses at Hackpen.Within touching distance are the delightful Cotswolds. This Area of Outstanding Natural Beauty is world renowned for its rolling hills and hidden valleys. Most certainly a quintessential English landscape not to be missed. Only 15 minutes north is The Cotswolds Water Park. With 147 Lakes it offers canoeing, sailing, fishing windsurfing and waterskiing. Close to Avebury, Stonehenge and Westonbirt - The National Arboretum which is one of the most spectacular tree gardens in the world. Visit Castle Combe and Lacock Abbey, a National Trust property. Breathtaking scenery, prehistoric sites, the Cotswolds, castles, historic houses & gardens, Britain's largest water park and The Ridgeway-all a short distance from Swindon. With so much to see and do you must make Swindon your touring base! ... more   less 

Additional Information about Holiday Inn Express Swindon City Centre

Address: Bridge Street, Swindon SN1 1BT, England
Region: United Kingdom > England > Wiltshire > Swindon
Price Range: $81 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Swindon City Centre 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn Express Swindon City Centre Hotel Swindon
Holiday Inn Swindon
Swindon Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Swindon City Centre staff and other travellers.
4 questions
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Ballymoney, null, United Kingdom
1 month ago
Bristol, England, United Kingdom
over a year ago
pontyclun

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Questions? Get answers from Holiday Inn Express Swindon City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park in the long stay car park, it's £8.70 for 24 hours so you can walk to the shops the next dayor on day of arrival if you get there early”
Soniahart, 20 Apr 2017 | Read review
“Corner family room.”
81Koala, 4 Apr 2017 | Read review
“I don't think there are any better or worse rooms as all a very much of a likeness”
, 13 Feb 2017 | Read review
“All rooms seem good”
andybate1967, 15 Jan 2017 | Read review
“Watch for noisy neighbours if you are in an adjoining room”
Wanderdog99, 12 Nov 2016 | Read review
5 of 5