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Telford Hotel & Golf Resort

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Telford Hotel & Golf Resort
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1,280 Reviews from our TripAdvisor Community

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Showing 1,276: English reviews
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Worcester, United Kingdom
Reviewed 4 days ago NEW

We stayed for two nights, our room was excellent, very clean, comfortable beds. All the staff were very friendly attentive and nothing was too much trouble, every member of staff that we came in to contact with went that extra mile. We played golf both days and the course was in great condition, extremely challenging in parts, but thoroughly enjoyable....

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Helpful?
Thank lynne h
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Lynne H Thanks for the great review and it was so pleasing to hear you have enjoyed your recent short break with us and we look forward to welcoming you back to the Hotel in the future. Kind regards Steven

Wirral,England
Reviewed 4 days ago NEW

This hotel, sadly , is very much a curate's egg. The reception staff are efficient and friendly, as are the waiters and waitresses. The rooms ( standard in my case ) are quiet, comfortable , well furnished , and with a small but very well appointed shower room. The location is convenient , everything is clean , and overall the...

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Helpful?
Thank ThomasTheKat
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Thomas The Cat, Thank you for the review and whilst pleased to hear the majority of your comments the over riding issue and experience appears to have been marred by your evening meal experience. I know someone spoke to your friend on the evening and as you suggested perhaps a great deal of tact was not employed. We will...

Whitchurch, United Kingdom
Reviewed 5 days ago NEW

Great hotel in nice location,super friendly staff who cannot do enough for you,I had a standard room which was excellent,spacious and well fitted out with a small but nicely appointed bathroom. Good buffet breakfasts with plenty of choice but oh the dinners !! We stayed for three nights and on each occasion the food was abysmal.

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Helpful?
1Thank marcus c
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Marcus C, Thank you for the review and for your kind words about the team, bedroom and breakfasts. Sorry to hear you did not enjoy the food served in the evenings and this is something that is the subject of much attention following your recent comments. Kind regards Steven

Leicestershire
Reviewed 1 week ago

Stayed here for 1 night in March 2017, Staff were great and nothing was too much trouble, our room was beautiful and very clean. Room service is a tad pricey but so is every other hotel, spa was great and nice to relax in, would highly recommend this hotel

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Helpful?
Thank Fairy2010
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Fairy 2010, Thank you for the lovely review and for your recommendation. We do look forward to welcoming you back to the hotel in the future. Kind regards Steven

Standish, United Kingdom
Reviewed 1 week ago via mobile

This property has all the potential and location to be special but it isn't. Fabulous views over the valley to Iron Bridge but the rest was a disappointing. Room was noisy, room outlook was over an enclosed courtyard and adjacent rooms, black mould in the shower, £15 luxury burger for supper that wasn't, drinks proces - well you can probably...

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Helpful?
1Thank MARK-BENS0N
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Mark Thanks for the review and sorry to hear we appear not to have showered ourselves in glory on this occasion. We will certainly discuss your feedback at our team meeting this morning and see where we could have performed so much better and hopefully immediately address any shortcomings. Kind regards Steven

Pontypool, United Kingdom
Reviewed 1 week ago

just stayed the bank holiday weekend at the telford Q hotel. the staff were great and so was the hotel. we ate in the restaurant both nights. the first night the service a little slow but to be honest it was a busy night , again the staff were great and offered us a drink for free. we upgrade our...

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Helpful?
Thank sprogg79
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Sprogg79 Thanks for the review and feedback and pleased to hear that overall you enjoyed your stay with us. Great to hear you enjoyed the bedroom upgrade and all the goodies in the room fridge. We have indeed been very busy and it is good to hear the team looked after you well. Hope to see you again soon....

Reviewed 1 week ago

We booked a spa day through Groupon. We were very pleasantly surprised. The water in the pool was a bit chilly but we still enjoyed the swimming, the sauna and the steam room. We had a drink and danish which was included in the price so value for money the day was excellent value. The staff were also extremely friendly....

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Helpful?
Thank Mel R
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear Mel R, Thanks for the review following your Spa day with us and it was great to read that you enjoyed your day and the team looked after you well. Hope to see you in the future on one of our many great Spa day offers. Kind regards Steven

West Midlands, United Kingdom
Reviewed 1 week ago via mobile

Had a great time at QHotels Telford. Staff were very helpful (Spa reception and Restaurant)plus spa facilities are modern and sufficient... With plenty of space to relax and chill. Overall a great stay and we will definitely book again.

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Helpful?
Thank 410antheal
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear 410antheal, Great to hear you enjoyed the Hotel and the team looked after you well. We look forward to welcoming you back to Hotel in the future. Kind regards Steven

Sutton Coldfield, United Kingdom
Reviewed 1 week ago via mobile

As nomadic golfers we travel all over from our base in the West Midlands. We booked to play here Easter weekend arriving early to grab some breakfast before we went out. We arrived and asked reception if we could get something to eat and the young girl told us to walk down to the restaurant. Having done so we asked...

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Helpful?
1Thank NickL0311
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear NickL0311 Thanks for the review and for selecting to play our golf course over the weekend. I do hope you enjoyed the Golf? Apologies for the issue over breakfast. I know the team were very busy with over 220 breakfasts that morning. If you had pre-booked a breakfast table there would have been no issues, but something we must...

Chorley, United Kingdom
Reviewed 2 weeks ago

We were 2 couples staying for 2 nights dinner bed and breakfast. The golf course was fine and the staff friendly. The room was a little small for a superior twin but not a problem. Unfortunately now I come to the upsetting element, the catering.The young waitress staff were very friendly but the service was very slow. Out of the...

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Helpful?
Thank 222Dennis
Steven E, General Manager at Telford Hotel & Golf Resort, responded to this review

Dear 222Dennis Thank you for your candid feedback and your pleasant comments on the golf course. Clearly something has gone terribly wrong with the catering for your party and we will be certain to hold a post mortem to establish what exactly went wrong and a plan to put it right asap. Kind regards Steven

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel resides in the UNESCO World Heritage Site of the Ironbridge Gorge and overlooks the gorge. You can look out over them from our 1779 Restaurant, while you feast on seasonal dishes. Or from your contemporary suite, with LCD TV, stylish décor and fabulous bathroom. You can daydream of them while you’re massaged into a state of relaxation in our spa. And you can walk amongst them as you wander our 170 acres of idyllic grounds, or play a round of golf on our exceptional course. ... more   less 

Additional Information about Telford Hotel & Golf Resort

Address: Great Hay Drive, Sutton Heights, Telford TF7 4DT, England
Region: United Kingdom > England > Shropshire > Telford
Price Range: $113 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Telford Hotel & Golf Resort 4*
Number of rooms: 114
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Also Known As:
Telford Hotel & Golf Telford
Telford Hotel And Golf Resort
Telford Hotel & Golf Resort England
Hotel Style:
#1 Luxury Hotel in Telford
#1 Family Hotel in Telford
#2 Business Hotel in Telford
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Questions & Answers

Here's what travellers have asked, with answers from Telford Hotel & Golf Resort staff and other travellers.
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Questions? Get answers from Telford Hotel & Golf Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 702 which was a lovely room”
lynneh363, 24 Apr 2017 | Read review
“4th floor rooms were a long way from everything”
222Dennis, 11 Apr 2017 | Read review
“we only used the spar facilities which were high standard, so I am positive the rooms will be perfect.”
mitzy1234, 7 Apr 2017 | Read review
“Never heard of complaints regarding the room. Ask for a room overlooking the Severn Gorge (Ironbridge) as the views are amazing.”
Alemap60, 7 Mar 2017 | Read review
“We were in the 400,s overlooking the golf course. Very peaceful”
Ishalittle01, 5 Mar 2017 | Read review
5 of 5