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Courtyard London Gatwick Airport

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Courtyard London Gatwick Airport
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2,337 Reviews from our TripAdvisor Community

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Showing 2,241: English reviews
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somewhere
Reviewed yesterday NEW

office was walking distance and had 6am flight next day. it was this or the hilton. picked marriott because i had status there. status wasnt recognized at the checkin. the hotel is walkable from the airport. IF you've been there before. im not the worlds worst navigator, but the various signs that were posted around the airport were quite ambiguous...

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Thank justarandomperson
Reviewed yesterday NEWvia mobile

Train dropped us off at Gatwick airport just fine. Then there were signs to terminal. Gatwick has a North and South terminal. Web site indicated South terminal. So there we went with luggage. Terminal is bigger than what we thought. We asked a security guy directions where to go and he stated he was sure it was in the North...

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Helpful?
Thank raoh23
Poole, United Kingdom
Reviewed 2 days ago NEW

We stayed in this hotel for one night before an early departure and we opted to use the parking for out 3 nights away. Reception staff were friendly and check in was smooth. We sorted out the necessary arrangements for parking with the hotel and the time of check in again easy, no problems. When we arrived to collect our...

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Helpful?
Thank elained459
receptioncourtya2017, Front Office Manager at Courtyard London Gatwick Airport, responded to this review

Dear Elanied459, I'd like to thank you for taking the time to review our hotel and for the lovely comments. I would however, like to apologise on behalf of Maple Manor and NSL Bus Services with regards to the problems you experienced with them. We take guest feedback quite seriously and I will pass on your comments to them so...

Lincoln
Reviewed 2 days ago NEW

We booked the hotel for a one night stay and 10 days off site 'secured parking' through Holiday Extras for £104 which has to be good value. It is easy to find and has a large car park. Check in took rather a long time although I do acknowledge they will have peaks when coaches drop guests off but it...

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Helpful?
Thank Andrew B
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear Andrew B, Thank you so much for taking the time to review our hotel. I highly appreciate your comments and I hope to have you here again in the near future. Kindest regards, Ramona

Reviewed 3 days ago NEWvia mobile

I am a frequent user of this 'night before holiday' park and stay hotel. Bearing in mind that airport parking for the holiday duration is usually just a few quid less than getting the room thrown in also, we opt for the latter always. Rooms are fabulous, bed wise, shower room wise, no outside noise wise. Always impeccably clean. Some...

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Helpful?
Thank GaryLeBon
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear GaryLeBon, Thank you for the outstanding feedback. I will ensure to share your comments with the hotel team as I am sure they will find they extremely motivating. I hope to host you here again in the near future. Kindest regards, Ramona

Greater London, United Kingdom
Reviewed 4 days ago NEW

Didn't really enjoy my stay here, and wished I had chosen from any of the many other hotels nearby. I would say book here only if you need to be near the terminals, and if price really is your main issue. Good points for us were: It's clean, rooms comfortable and close to the airport. Quite a few downsides though....

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Helpful?
Thank Robert L
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear Robert L, Thank you for taking the time to share your feedback with us. I am sorry that your stay with us was less than positive. I will ensure to review your feedback with my team in more detail to ensure that we improve on the service provided. I hope to have another opportunity to sevre you here wnever...

Plymouth, United Kingdom
Reviewed 5 days ago NEW

We stayed here for one night before flying and left our car with Maple Manor Parking for 8 nights as part of the hotel package. The rooms in the hotel are very clean and tastefully decorated with nice modern bathrooms. The check-in was fairly quick even though it was busy both for the hotel and with Maple Manor for depositing...

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Helpful?
Thank Shackpilot
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear Shackpilot, Thank you for taking the time to share yuor feedback with us. I am pleased to see you have enjoyed your stay with us and I hope to welcome you here again in the near future. Kindest regards, Ramona

Essex, United Kingdom
Reviewed 1 week ago NEW

We paid only £65 for a room for 2 for the night! And it was excellent. We were amazed how quiet the hotel was given it was on the airport. There is a shuttle bus from the hotel to both the south and north terminals every 20 minutes.

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Helpful?
Thank Peter N
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear Peter N, Thank you for the lovely feedback. i am pleased you have enjoyed your stay with us and I hope to welcome you here again soon. Kindest regards, Ramona

Valdosta, Georgia
Reviewed 1 week ago

We have used this hotel several times - never been disappointed - the reception staff is very friendly and professional - the rooms are spacious and clean - amenities good and you can even walk to the airport - therefore - very convenient! Restaurant is good - food excellent - therefore - the package works!! Will definitely stay there again...

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Helpful?
Thank Gudrun R
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear Gudrun R, Thank you for the amazing feedback, I am pleased to hear you are always enjoying your stay with us. I will ensure to share this feedback with the hotel team. I hope to have you staying with us again soon. Kindest regards, Ramona

Suffolk, United Kingdom
Reviewed 1 week ago

We bought 2 weeks parking and hotel stay at a competative rate. The hotel is 10 minute walk or £3 bus ride (every 20 mins) from the South Terminal. Bed was comfortable and plenty of hot water. Reception is very noisy and it was difficult to hear the staff behind the desks. However, check in/out was easy, and car was...

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Helpful?
Thank MrSteveCUK
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear MrSteveCUK, Thank you for your feedback. I am pleased you have enjoyed your stay and I hope to have another opportunity to host you here whenever your travels bring you back to West Sussex. Kindest regards, Ramona

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Settle in at a contemporary hotel retreat near Gatwick Airport. The Courtyard by Marriott London Gatwick Airport offers convenient, modern rooms and suites with easy airport access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Individual air-conditioning is offered in every room and suite at our hotel at Gatwick Airport, as are laptop safes, tea/coffee service and a dining table. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, the Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. Our hotel offers money-saving Park & Fly packages. ... more   less 

Additional Information about Courtyard London Gatwick Airport

Address: First Point Buckingham Gate | London Gatwick Airport, Crawley RH6 0NT, England (Formerly Courtyard by Marriott London Gatwick Airport Hotel)
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $112 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard London Gatwick Airport 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
Courtyard West Sussex
Hotel Style:
#8 Luxury Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard London Gatwick Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms we have had have been great - stayed on G, 1 & 2”
 of 5 bubbles Johndieter, 8 Mar 2017 | Read review
“North east corner room. Quiet, high ceilings and no neighbours”
  • Large, light and airy
  • Deceptively large bathroom with bath and powerful overhead shower to the left
 of 5 bubbles 0Reeh0, 20 Feb 2017 | Read review
“Great atmosphere.”
 of 5 bubbles Rajgts, 15 Feb 2017 | Read review
“Bad Food. Eat before you come”
 of 5 bubbles rodneychiasson, 12 Feb 2017 | Read review
“Unable to comment”
 of 5 bubbles Flamingo22, 12 Feb 2017 | Read review
5 of 5