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Courtyard by Marriott London Gatwick Airport

2,605 reviews
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Traveller (282)
Room & Suite (92)
Dining (15)
Overview
  • Excellent22%
  • Very good42%
  • Average22%
  • Poor8%
  • Terrible6%
Travellers talk about
“car delivered”(26 reviews)
“two double beds”(40 reviews)
“car parking”(128 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,605)Write a Review
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163
Show reviews that mention
All reviewscar deliveredtwo double bedscar parkingmaple manor parkingminute walkgatwick airportoff sitenorth terminalbus serviceparking serviceper person each wayan early flightnext morningholiday extrasparking packagemeet and greetrooms are comfortable
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1 - 5 of 2,501 reviews
Reviewed 2 days ago via mobile

Stopped here the night before we flew and including the car parking was great value. Drinks and food expensive so we walked up to mcdonalds. Staff very good and bus picks you up and drops you off at the door. Car was waiting for us...More

Thank Kevin R
Reviewed 3 days ago via mobile

Needed to stay close to Airport. Perfect location. Nice room with very comfortable bed at a good rate. Extremely friendly staff at both the front desk and in the restaurant and to top it all off, the food was amazing at the restaurant. I had...More

Thank Lisa B
Reviewed 4 days ago via mobile

Great place to stay beer and food expensive but would stay there again left car for 15 nights one of the easiest drop off and collect service I have experienced room very clean and tidy spent there the night before we fly and had a...More

Thank frazerripley
Response from receptioncourtya2017, Front Office Manager at Courtyard by Marriott London Gatwick AirportResponded 3 days ago

Dear frazerripley, Thank you for taking the time to review our hotel. I am delighted that you had a pleasant stay with us. I will share your feedback with Maple Manor as I am sure they will find such comments motivating. Thank you once again...More

Reviewed 5 days ago

Route from the airport, depicted as an easy walk, was not quite so especially if you're wheeling or carrying luggage. Quite awkward route which is very poorly lit and not that well signed. Hotel however is very good, listened to and granted our requirements for...More

Thank Anyportman
Response from receptioncourtya2017, Front Office Manager at Courtyard by Marriott London Gatwick AirportResponded 3 days ago

Dear Anyportman, Thank you for taking the time to review our hotel. I am delighted that you were satisfied with your stay. In regards to walking to the hotel, one can take one of the airport trolleys as we use the same ones here. Please...More

Reviewed 1 week ago

I stayed at this hotel for one night before an early flight in December. I paid for my car to be left at this hotel for the week until I returned. Although the hotel was very nice to stay in for the evening, DO NOT...More

Thank jna01
Response from Ramona D, Operations Manager at Courtyard by Marriott London Gatwick AirportResponded 5 days ago

Dear jna01, Thank you for taking the time to review our hotel. I am sorry to hear about the less than positive experience your had whilst parking with us. We work with Maple Manor Parking who has 2 different sites where they park the cars....More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$87 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Crawley
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Crawley
Room types
Non-Smoking Rooms
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Traveller (282)
Room & Suite (92)
Dining (15)
Pool & Beach (1)
Hotel & Grounds (173)
Bathroom (37)
Business Centre & Event Rooms (1)
Questions & Answers
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Dale C
30 December 2017|
Answer
Response from receptioncourtya2017 | Property representative |
Dear Dale C, Thank you for getting in touch with us. Your parking package commences on the day of check-in, therefore your car will be taken to Maple Manor's off-site parking that same evening. You can however check your... More
1
Vote
Katarina A
7 November 2017|
AnswerShow all 3 answers
Response from receptioncourtya2017 | Property representative |
Dear Katarina, Yes, you can most certainly leave your luggage with us until check-in time though we do usually do our utmost best to check-in guests prior to 3pm if we do have rooms available. Sincerely, Natasha
0
Votes
Thomas B
13 August 2017|
AnswerShow all 4 answers
Response from patsychom | Reviewed this property |
We were fortunate and were able to check in at 11am. I think it depends on how full they are.
0
Votes
Room Tips
"Find another hotel"
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"Go by train to avoid high parking costs at this hotel and in the airport carparks"
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"Room 443 is a very nice room"
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"Have stayed on a couple of floors now, no complaints about any of them"
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