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Holiday Inn Express London Gatwick-Crawley

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express London Gatwick-Crawley
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847 Reviews from our TripAdvisor Community

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Showing 803: English reviews
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Lowestoft, United Kingdom
Reviewed yesterday NEWvia mobile

Used this hotel for sleep park and fly. Very good price. Check in was super quick. Very large comfortable room. Offered us to purchase bus tickets to and from terminal to save worrying on the return etc. Very easy service to use. Would definitely recommend

Thank Tick369
Stafford, United Kingdom
Reviewed 24 March 2017 via mobile

We stayed here prior to boarding a flight from gatwick. Hotel excellent and staff very affiliated and welcoming. There is a harvester on site, staff are very grubby, unhelpful. Stay in the holiday inn for food and wine much more civilised and welcoming. We added purple parking to our hotel and for three weeks all included was less than a...

Thank Diane M
About Hotel's Favourite Review
KatieKitapci, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Diane M, Many Thanks for taking the time to review your stay with us at the Holiday Inn Express London Gatwick Crawley. I was delighted to read that you marked the hotel 5/5 and found the hotel to have excellent friendly staff. I will be sure to share your comments with the hotel team and I know they will...

Reviewed 1 week ago NEWvia mobile

Currently in my room listening to a huge school trip in all of the rooms surrounding ours, including in the next adjoining room which amplifies the horrendous noise they are making. Running up and down corridors, slamming doors and shouting. Reception would be able to hear the noise as we are located close to this area. Disgraceful as the hotel...

Thank someones_angel_uk
Rabat, Malta
Reviewed 1 week ago via mobile

Comfy clean and convenient; what more can you ask for. Better options for a layover before an early flight but ok anyway as you're 10 mins away from gatwick. Ideal location if visiting crawley though! Early buffet breakfast option available, if limited, but excellent stuff anyway!

Thank ozzyarmani
Reviewed 1 week ago via mobile

We stayed at this hotel to attend a funeral the next morning. Got there quite late as we'd travelled up from the West Country after work. Parking was limited, and priced at £7.50 which is a bit of a cheek as where else would you park? No complaints about the room, other than there was loads of floor space, yet...

Thank Becky D
Bristol, United Kingdom
Reviewed 2 weeks ago via mobile

We use the ICH brand regularly mainly Holiday Inn or Holiday Inn Express. Crawley is a typical Holiday Inn Express handy for Gatwick that is he reason we choose to stay here prior to a flight from Gatwick. Hotel offers park and stay option but parking is in the shared hotel car park and as there is security eye parking...

Thank Pud23
Herne Bay, United Kingdom
Reviewed 2 weeks ago via mobile

Usual high standard of service and accommodation. Never any surly staff and nothing is too much trouble if you make a request. Beds and pillows are supremely comfortable and the rooms are well decorated and not cramped.

Thank Addison D
Chigwell, United Kingdom
Reviewed 2 weeks ago via mobile

Been here a few times earlier in the year. Stopped because the rooms suffer from noises in the air con etc. Had to return as I could not get into the nearby Premier Inn. Staff still pleasant but the breakfast was poor. The drinks machine kept failing, they ran out of tea bags and when I asked the nearby member...

Thank Malcolm Z
IHGService, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Malcolm Z, Thanks for staying at our hotel for your business needs and bringing your concern to our attention. Thank you for your kind words for our cordial hotel staff. However, it is disconcerting to know that you weren't impressed with our breakfast selections. I'm also sorry about the dysfunctional vending machine that you've experienced. I would like to...

Wiltshire, England
Reviewed 2 weeks ago via mobile

Just stayed in the holiday inn express at Crawley before flying out of Gatwick booked via APH car parks . Really good stay nice clean modern room with a good bed,had the added bonus of a breakfast included & check in was nice and simple just tapped your reg in the screen for your overnight parking. Well worth it to...

Thank Alan0566
Brighton, United Kingdom
Reviewed 2 weeks ago

I booked the Holiday Inn Express having stayed the previous year. The location suited the purpose of our trip and on our previous visit we were pleased with the clean room and had a 'good night's sleep' as offered on the website. The breakfast isn't brilliant but when you take into account the cost for a stay it is adequate....

Thank Keri L
IHGService, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Keri L, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the noise challenges you encountered during your stay. We take comments such as these very seriously and would like to follow up with you. I have sent you...

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11/06/2017 12/06/2017
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  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Meeting Rooms
  • Breakfast included
  • Free Parking
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Express London Gatwick-Crawley Hotel is located just 15 minutes from Gatwick Airport & less than 10 minutes from J/10 of M23. We offer onsite parking for residents at a rate of £7 per day. Three Bridges & Crawley stations are walking distance & offer's easy links to Brighton, London & beyond. Crawley Town center with selective shops and restaurants is at pleasant walking distance. Buses go to Gatwick and Crawley including Manor Royal. Ideally situated for both leisure & business travelers the hotel has Free Wireless Internet access in all areas. All bedrooms offer TV with free view satellite channels, telephone, tea & coffee facilities, and hairdryer, dry cleaning & power showers. Complimentary continental buffet breakfast with selective hot items served for all guests. The Holiday Inn Express Gatwick Crawley has a well equipped meeting room seating up to 25 people, rates starting from just £85. Local attractions include The Hawth Theatre. K2 Leisure Centre. Tilgate Forest Golf Course & County Mall Shopping Centre. You could also visit the nearby Hever Castle, the birthplace of Anne Boleyn. Biggin Hill. Chessington World of Adventure & Thorpe Park,Nearby Towns include Horsham, East Grinstead, Haywards Heath, Reigate & Redhill. Adjacent to the hotel is the Harvester restaurant, serving food from 12pm till 9.30pm, famous for their flame grilled steaks, spit roast chicken, and salad cart. This is a non smoking hotel but with designated area for smokers. Hotel has air-conditioned Bar with flat screen TV and satellite channels which also serve snacks. ... more   less 

Additional Information about Holiday Inn Express London Gatwick-Crawley

Address: Haslett Avenue East, Crawley RH10 1UA, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $102 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London Gatwick-Crawley 3*
Number of rooms: 138
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Also Known As:
Holiday Inn Express Gatwick-Crawley Hotel Crawley
Holiday Inn Express Crawley
Holiday Inn Crawley
Crawley Holiday Inn
Hotel Style:
#9 Business Hotel in Crawley
#15 Romantic Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London Gatwick-Crawley staff and other travellers.
16 questions
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Plymouth, United Kingdom
3 months ago
7 months ago

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Questions? Get answers from Holiday Inn Express London Gatwick-Crawley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small rooms, good restaurant closer”
627guilhermeb, 17 Apr 2017 | Read review
“Leave your car at home or stay away”
RoyandSue, 15 Apr 2017 | Read review
“Insist on a quite room away from the road”
440rob, 3 Mar 2017 | Read review
“join their membership club for free breakfast”
MrMcGoohan, 17 Feb 2017 | Read review
“End of corridor”
402clarew, 13 Feb 2017 | Read review
5 of 5
US$66* /night
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