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    Europa Gatwick Hotel

    Balcombe Road, Crawley RH10 7ZR, England
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    2017-12-03 2017-12-04
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    US$41
    US$38
    SAVE US$3
    US$41
    US$41
    Traveller (944)
    Room & Suite (225)
    Dining (6)
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    Overview
    • Excellent2%
    • Very good10%
    • Average17%
    • Poor15%
    • Terrible56%
    1 week ago
    “Reception Staff are a disgrace”
    1 week ago
    “National coach trip”
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,877)
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    1 - 5 of 2,840 reviews

    Reviewed 4 days ago via mobile

    I attended a conference here and on arrival I was in a queue at reception to ask where our room was, it took a very long time for people in the queue to be dealt with. A row developed in reception while I was there...More

    Thank Naldotwo D
    Reviewed 4 days ago

    I stay in hotels every week of the year, booked this place last minute so I did not have time to check it out. WELL what a hole. 1: Reception still charge a booking fee for using a credit card (thieves) I made my feelings...More

    Thank Jason B
    Reviewed 4 days ago via mobile

    Stayed here before flying from Gatwick. Reception checked us in, when we got to the room it hadn't been cleaned so I went back to reception. I had to wait a good 10 minutes before someone came from out the back, advised him of issue,...More

    Thank Toni D
    Reviewed 5 days ago via mobile

    Book as an overnight Stay before we fly out from Gatwick... U can see your breath in the rooms it's freezing rooms the rooms r like nothing shown on line .. one person on front desk ... no show of care from him!!!

    Thank Shelley H
    Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded 4 days ago

    Thank you for your comments. The heating is on a timer and depending on what time you arrived the heating may not have been on, although we do have heaters at Reception for guests to use.

    Reviewed 6 days ago via mobile

    Arrived here for a one night stay after a 6 hour journey from South Wales (accidents/road closures). Stood for 10 minutes at reception waiting to check-in, no staff around, then 2 appeared from the back room-we had clearly interrupted their dinner/tea. Reception staff scruffy and...More

    Thank ceriwills
    Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded 4 days ago

    Thank you for your comments. We do apologise that you did not enjoy your stay with us. You do not state at what time you checked in as we have a Duty Manager/Supervisor on shift at all times who would certainly have been able to...More

    BLOC Hotel Gatwick Airport
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    Arora Hotel Gatwick / Crawley
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$47 - US$71 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 211
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Booking.com, Hotwire, Travelocity, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your Europa Gatwick Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • West Sussex >
    • Crawley
    • Also Known As
    • Europa Gatwick Crawley ,
    • Europa Hotel Gatwick
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    Traveller (944)
    Room & Suite (225)
    Dining (6)
    Pool & Beach (1)
    Hotel & Grounds (575)
    Bathroom (145)
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    Ask a question
    Questions & Answers
    all4-theson
    26 June 2017|
    AnswerShow all 2 answers
    Response from Antony B |
    Please find another hotel, this is the dirtiest hotel I have ever stayed in, urine stains on all beds (even the room we was swapped with)
    2
    Votes
    Vernon H
    1 June 2017|
    AnswerShow all 7 answers
    Response from Georgina W | Reviewed this property |
    Forgot to add rooms are basic but as you're just there to sleep they're OK. Staff are helpful. We found that the easy and cheap access to the airport far outweighed the not so great hotel.
    1
    Vote
    Room Tips
    "Stay elsewhere"
    Read review
    "All I can suggest is an upper floor to the rear and ask for a map. the first floor Oak room area smells of..."
    Read review
    "The best rooms are in other hotels"
    Read review
    "Go somewhere else"
    Read review
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