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2018-02-04 2018-02-05
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    Europa Gatwick Hotel

    Balcombe Road, Crawley RH10 7ZR, England
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    2018-02-04 2018-02-05
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     2 people are viewing this hotel
    US$45
    US$42
    SAVE US$3
    US$45
    US$45
    Traveller (972)
    Room & Suite (227)
    Dining (7)
    Overview
    • Excellent2%
    • Very good10%
    • Average17%
    • Poor15%
    • Terrible56%
    1 week ago
    “Mr W Woodward”
    1 week ago
    “Disappointed in crawley ”
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Conference Facilities
    3.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,916)
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    1 - 5 of 2,877 reviews

    Reviewed 1 week ago

    we stayed overnight ready for a flight the next day, got an extremely cheap price, which at the time I have to say I thought odd, but as it was only one night what could be that bad, well we had trouble parking, as completely...More

    Thank slinkyminky
    Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded 6 days ago

    Thank you for your comments. There are plenty of car parking spaces all around the hotel including parking on grass and gravel areas. The Lodge rooms are smaller than those in the main hotel, hence the cheaper prices. If you had contacted either Reception or...More

    Reviewed 1 week ago via mobile

    A very tired hotel. You get what you pay for! Rooms are in bad need of an upgrade. Check-in was shambolic. Extremely slow with just one poor receptionist trying her best. Manager was standing about looking like a spare part. Dinner probably not worth the...More

    Thank William_Woodward_1
    Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded 1 week ago

    Thank you for your comments. Unfortunately due to sickness there was only 1 Receptionist on duty that evening. The DM you mention is new and at the moment is unable to help on Reception. You do need to have a pre auth from your credit...More

    Reviewed 1 week ago via mobile

    Quick stay for convenience, sadly not to be visited in the future. Pros- price, bar food, wine selection Cons-tired, outdated, lethargic staff, tired surroundings (think builders cafe with accommodation) Avoid carvery as lacking in appeal , does not look fresh( opted for bar food instead)...More

    Thank Christopher D
    Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded 1 week ago

    Thank you for your comments which have been passed onto the various departments. We are sorry that you did not enjoy your stay with us.

    Reviewed 1 week ago

    We went for a mystery coach trip and this was the accommodation, the room was in need of refurbishment but it was clean, the evening meal was carverey style and was quite good as was the breakfast. The bar area was a bit cramped with...More

    Thank pompey7111
    Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded 1 week ago

    Thank you for your comments. We are pleased that you enjoyed your stay with us. Works have been and are still being carried out in bedrooms and corridors and hopefully will be finished shortly.

    Reviewed 2 weeks ago via mobile

    Brilliant stay over the Christmas period 2017. Food was up to standard, although l found the drinks slightly expensive. The TVs in rooms need updating. Maybe need a slight refurbishment of rooms. Were comfortable. The staff were very friendly and polite.

    Thank occyCrawley
    Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded 1 week ago

    Thank you for your valuable comments. We are pleased that you enjoyed your break over the Christmas and New Year period and we hope to see you again this year.

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$49 - US$94 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 211
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz and HotelQuickly so you can book your Europa Gatwick Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • West Sussex >
    • Crawley
    • Also Known As
    • Europa Gatwick Crawley ,
    • Europa Hotel Gatwick
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    Traveller (972)
    Room & Suite (227)
    Dining (7)
    Pool & Beach (1)
    Hotel & Grounds (592)
    Bathroom (145)
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    Ask a question
    Questions & Answers
    all4-theson
    26 June 2017|
    AnswerShow all 2 answers
    Response from Antony B |
    Please find another hotel, this is the dirtiest hotel I have ever stayed in, urine stains on all beds (even the room we was swapped with)
    2
    Votes
    Vernon H
    1 June 2017|
    AnswerShow all 7 answers
    Response from Georgina W | Reviewed this property |
    Forgot to add rooms are basic but as you're just there to sleep they're OK. Staff are helpful. We found that the easy and cheap access to the airport far outweighed the not so great hotel.
    1
    Vote
    Room Tips
    "ask for there best room if they have one"
    Read review
    "Ask for a room away from the fire doors in the corridors!"
    Read review
    "1st floor rooms nice and quiet ,not far to restaurant and only a few steps down to reception"
    Read review
    "Rooms on the second floor are larger"
    Read review
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