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Sandman Signature London Gatwick Hotel

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#10 of 28 Hotels in Crawley
Certificate of Excellence
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Sandman Signature London Gatwick Hotel
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1,641 Reviews from our TripAdvisor Community

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Showing 1,619: English reviews
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Reviewed 2 days ago NEWvia mobile

Recently visited here on business. The hotel is in the middle of a refurb but this isnt off putting or problematic to customers in my view. lovely greeting on reception, spacious room (704) even has a microwave! Breakfast was pleasant and the staff were very attentative.

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1Thank MrsTomlinson
UK
Reviewed 3 days ago NEW

Have stayed here twice before flying out of Gatwick and have booked again for August and December 2017. Fabulous hotel - reception staff welcoming and helpful, room a good size, very comfortable bed, nice bathroom with shower, mini body wash etc, microwave, mini fridge and decent size tv. Coffee/tea making facilities with biscuits. We drove into Crawley town for dinner...

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Helpful?
1Thank JOBSON09
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear JOBSON09, Thank you for taking the time to leave a review following your recent stay at Sandman Signature London Gatwick. It's always a pleasure for us to welcome back our returning guests - Thank you for making us your first choice of hotel when flying out of Gatwick! We also offer onsite parking packages when booking direct with us...

Winchester, England
Reviewed 4 days ago NEW

Very quiet hotel rooms, spacious with sofa area and complete with microwave and fridge. Large car park. A bit out of the way for restaurants and you can't walk anywhere from here but it is next to a very large Tesco which means the micro wave is most welcome when away on business and you don't want to eat in...

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Helpful?
1Thank AliWalker
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear AliWalker, Thank you for taking the time to leave a review for the Sandman Signature London Gatwick. I am pleased to read that you had an enjoyable stay. I hope we will be able to welcome you back in the near future. Kind Regards, Nicole Robinson. Guest Service Manager.

Reviewed 5 days ago NEWvia mobile

Booked for 1 night including parking for our holiday. Arrived on Sunday eve and checking was excellent very efficient told us everything we needed to know about the parking etc. Room was nice with lots of space, good shower & coffee facilities/free wifi We are in the restaurant and both had the Cajun chicken burger which was really nice -...

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Helpful?
Thank Becky B
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Becky B, Thank you for taking the time to leave feedback for the Sandman Signature London Gatwick. I am pleased that you had an enjoyable stay and all the arrangements were in place to ensure you had a stress free start to your holiday. Thank you for your comments regarding our service and guest rooms. I hope we will...

Zanzibar Island, Tanzania
Reviewed 6 days ago NEW

Luxurious rooms, with a nice shower. Found it a little weird that they provided a microwave but no cutlery - I guess we could have asked at reception if we were desperate. Would definitely stay here again!

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Helpful?
Thank LauraJS420
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear LauraJS420, Thank you for taking the time to leave a review for the Sandman Signature London Gatwick. I am pleased that you had an enjoyable stay with us. Thank you for your comments in relation to the microwave/cutlery. It is important for us to understand where improvements can be made from a guest perspective - Your comments have been...

Aberdare, United Kingdom
Reviewed 6 days ago NEWvia mobile

Lovely hotel and staff were very helpful. Beds comfortable and good facilities. Service in bar was good, pub style menu and food was ok. Some noise from Neighbouring fans but not constant. Rooms were well stocked with towels and toiletries and staff were quick to supply any extras. 👍🏻

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Helpful?
Thank Emma W
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Emma W, Thank you for taking the time to leave a review for the Sandman Signature London Gatwick. I am thrilled to read that you had a pleasant stay and found our team members helpful during the time you spent at our hotel. We look forward to welcoming you back in the near future. Kind Regards, Nicole Robinson. Guest...

Poznan, Poland
Reviewed 6 days ago NEW

I booked an overnight stay in Sandman Signature at the end of March. I was travelling to Crawley for private purposes and needed a good hotel to spend a night in. The check-in was fine - quick and pleasant but what I liked most about this hotel was the size of my room - far beyond expectations! It was large,...

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Helpful?
Thank PawelJZ
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear PawelJZ, Thank you for taking the time to leave feedback for the Sandman Signature London Gatwick. Its brilliant to hear that you enjoyed your stay with us and were impressed with our guest rooms and the service you received from our reception team. It's a shame to hear that you were unable to take full advantage of the facilities...

Stonehouse, England, United Kingdom
Reviewed 1 week ago NEWvia mobile

Stayed here before our flight at Gatwick. lovely hotel, great room and comfy bed but it was so hot! As soon as we got there we put the air con on as it was like a sauna ut after an hour it was no cooler, the air con was just kicking out warm air. We found a desk fan the...

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Helpful?
Thank Tanya W
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Tanya W, Thank you for taking the time to leave feedback following your recent stay. I am sorry to hear that you struggled to sleep due to an issue with the air conditioning in your room. Could I ask you to contact me directly on gsm_gatwick@sandmanhotels.co.uk so I am able to look into the matter further and highlight it...

Reviewed 1 week ago NEWvia mobile

We slept over on our way to Morocco Checking in was unpleasant The receptionist kept us waiting . When she finally attend to us she was unfriendly. When we went to our room the card would not open the door. The receptionist instead of apologising she chastised me for keeping the card together with my mobile phone. We enjoyed using...

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Helpful?
Thank Francis M
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Francis M, Thank you for taking the time to leave feedback following your recent stay. Im sorry to hear of the experience you had with us upon check in - Could I ask you to contact me directly on gsm_gatwick@sandmanhotels.co.uk so I am able to look into the matter further. I hope that despite your comments we will be...

Stockton-on-Tees, United Kingdom
Reviewed 1 week ago NEW

I made a late booking and was happy with the price. Very good experience at reception. Room was well appointed and also very clean. Despite the hotel's proximity to Gatwick airport there was no aeroplane noise as the windows appear to be triple glazed. My room was 615 and I was not disturbed from adjoining rooms or the exterior corridors....

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Helpful?
Thank Urbanorienteer
GSM_Gatwick, Guest Service Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Urbanorienteer, Thank you for taking the time to leave a review for the Sandman Signature London Gatwick following your recent stay. I am pleased to read that you had a pleasant stay overall but please accept our apologies for the disturbances you highlighted - Your comments have been passed onto our maintenance department. Kind Regards, Nicole Robinson. Guest Service...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Each of the beautifully appointed 151 bedrooms at our hotel near Gatwick airport has air conditioning, an en-suite bathroom, flat screen LCD TV featuring in room entertainment and high speed Internet access.Savour a relaxing meal in the Brassiere Restaurant, which serves contemporary modern food in stylish surroundings or take it easy in our friendly Club Bar. Alternatively hit the gym in the on-site fitness centre to shake off any jetlag. ... more   less 

Additional Information about Sandman Signature London Gatwick Hotel

Address: Three Bridges 18 Tinsley Lane South, Crawley RH10 8XH, England (Formerly Ramada Plaza London Gatwick)
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $91 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandman Signature London Gatwick Hotel 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Ramada Plaza London Gatwick Hotel Crawley
Ramada Hotel Crawley
Ramada Hotel Plaza Gatwick
Ramada Crawley
Crawley Ramada
Ramada Plaza Gatwick
Hotel Style:
#3 Luxury Hotel in Crawley
#11 Romantic Hotel in Crawley
#12 Family Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature London Gatwick Hotel staff and other travellers.
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Questions? Get answers from Sandman Signature London Gatwick Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms similar and well appointed although the window views are of other buildings or carparks.”
JOBSON09, 20 Apr 2017 | Read review
“Higher floors would be best”
Urbanorienteer, 16 Apr 2017 | Read review
“Corner suites are the way to go... very spacious.”
sarahbQ1537VR, 10 Apr 2017 | Read review
“make sure Aircon working”
TheBigFourOh, 20 Mar 2017 | Read review
“Not sure if all rooms are refurbished - make sure to ask!”
519alexanderr, 13 Mar 2017 | Read review
5 of 5