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Sandman Signature London Gatwick Hotel

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#10 of 28 Hotels in Crawley
Certificate of Excellence
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Sandman Signature London Gatwick Hotel
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1,531 Reviews from our TripAdvisor Community

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Showing 1,511: English reviews
birmingham
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW

Stayed here for one night before an early check in for a long haul flight and can honestly say you wont be disappointed. Excellent clean room, nice comfy spacious bed and the bathroom was excellent too. Tea/coffee facilities along with a fridge and microwave. Sofa at the side of the bed and a flat screen tv. Free wifi too. Also,... More 

Helpful?
1 Thank lipsticklizzie
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear lipsticklizzie, Thank you very much for taking the time to leave us such great feedback, following your stay with us, here at Sandman Signature London Gatwick Hotel. I am delighted to read that you had a pleasant stay with us prior to your early morning flight from Gatwick Airport and that you found everything to be satisfactory within your... More 

Stanmore, United Kingdom
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 days ago NEW

I have to thank the front desk staff for re-locating me twice on my first night. It is not their fault that man of the rooms suffer from excessive noise that presumably originates in the plumbing or air conditioning. The third room (on floor 5) was fine, but then I had to struggle to turn off the fridge. The restaurant... More 

Helpful?
1 Thank Peter W
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Peter W, Thank you very much for taking the time to leave us feedback, after your stay with us recently. I am pleased to hear that we were able to re-located you due to the noisy air-con. Regards to the buffet you mentioned, we don't have any kind of buffet..!!! There has been a private buffet for a company... More 

Great Yarmouth, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

We just used this hotel for a night before an early flight and arranged our parking for the holiday in the package. For the price we paid the room was luxurious and the parking was very convenient. The only downside was that we arrived late, having driven there from Norfolk after work. The desk team were really friendly at check-in... More 

Helpful?
1 Thank Amber205
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Amber205, Thank you very much for leaving us feedback on tripadvisor. I am pleased to read that you had comfortable nights stay, at our hotel recently and that your found that the room and the car parking was to your expectations. I'm sorry that you were treated rudely, when assisted by a member of staff, after being unable to... More 

Saltford, England, United Kingdom
Level Contributor
125 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 5 days ago NEW

We stayed at this hotel prior to catching an early morning plane from Gatwick Airport. The rooms were ok, but we were near a lift, which proved very noisy. The restaurant was pleasant, friendly staff, and the food very good. The bar area was rather basic and more set up like a cafe. The bar area was missing a comfortable... More 

Helpful?
1 Thank Bob M
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Bob M, Thank you very much for taking the time to leave us feedback on tripadvisor, following your recent stay with us. I was pleased to read that you thought the room was ok and you found the restaurant to be pleasant and you enjoyed the meal you had there. The ground floor is due for a refurbishment shortly,... More 

Norwich, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago via mobile

Reception staff friendly & helpful, parking good ( £5 charge 24hrs), really clean looking hotel but its not until you get to your bedrooms do you go Wow! They have been recently refurbished and they look great. Modern, big, sofa, great shower, loved them!

Helpful?
1 Thank J47_D51
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear J47_D51, Thank you very much for taking the time to leave us such great feedback on tripadvisor, after your recent stay with us, here at Sandman Signature London Gatwick Hotel. I am delighted to read that you were pleased with the room, and the service you received from our reception staff. I do hope that we will have another... More 

Holmes Chapel, United Kingdom
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 week ago via mobile

Nice hotel, under renovation but rooms are large and comfy, interesting TV system, having to turn the the TV on then the Freeview box! Quiet hotel, great staff and very welcoming. Food was excellent, I recommend the soups as they are seriously good! No shuttle to Gatwick though, a taxi is needed at about 8 quid a pop. Or a... More 

Helpful?
1 Thank LordChunky
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear LordChunky, Thank you very for taking the time to leave us feedback, after you recent stay with us here at, Sandman Signature London Gatwick Hotel. I am pleased to read that liked the large comfy room and that you found our hotel to be quiet enough for your stay. it was great to read that you were happy with... More 

Southampton, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Staff Excellent, Service Excellent, Cleanest Outstanding, I can keep going, I think that covers this hotel and also easy to get too. I will add though, bar and restaurant by reception everything you need on hand. Kev

Helpful?
1 Thank wrighty23
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear wrighty23, Thank your very much for taking the time to leave us such great feedback, following your recent stay, with us here at Sandman Signature London Gatwick Hotel. I am delighted to read that your were very happy with all aspects of your stay, including the service your received from our staff. We look forward to welcoming your back... More 

Bedford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

I booked Sandman Hotel Crawley for 9th November 2016 as I had stayed there before it has a swimming pool but we never had time to use it on previous stays. We were going to arrive in the early afternoon and use the facilities and relax before our flight the next day, that's why we booked it, I was informed... More 

Helpful?
3 Thank andcon28
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear andcon28, Thank you for taking the time to leave us feedback on tripadvisor, following your recent stay with us. I am very sorry to learn about the issues that you had during your stay, please may I kindly request you to contact me directly on fom_gatwick@sandmanhotels.co.uk, so I can look in to this in detail. I sincerely apologize and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Stayed one night for business meeting. Room and en-suite were nice and clean, and staff at the front desk were very polite and helpful. The hotel is in the process of some refurbishment, but apart from a couple of signs and part of the bar being screened off, you wouldn't know. Food was OK. Chicken burger in the evening was... More 

Helpful?
1 Thank Simon D
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Simon D, Thank you very much for taking the time to share your comments with us, after your recent stay. I am pleased that you were happy with your room and the service that you received from our staff. I will pass your comments regards to the bun and the breakfast to the F&B manager, but would like to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Hotel in a convenient location. Rooms spacious and comfortable. Lower floors do have a bath otherwise showers . I would not recommend to stay for a dinner here . Defrosted and not very tasty food almost as if it was not fresh

Helpful?
2 Thank OLEKSA2605
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear OLEKSA2605, Thank you for taking the time to share your comments on tripadvisor, after your recent stay with us. I am pleased to read that you liked the spacious and comfortable rooms that we have. I am sorry that your were disappointed with the meal you had and will be passing your comments on to the F&B manager. I... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Each of the beautifully appointed 151 bedrooms at our hotel near Gatwick airport has air conditioning, an en-suite bathroom, flat screen LCD TV featuring in room entertainment and high speed Internet access.Savour a relaxing meal in the Brassiere Restaurant, which serves contemporary modern food in stylish surroundings or take it easy in our friendly Club Bar. Alternatively hit the gym in the on-site fitness centre to shake off any jetlag. ... more   less 

Additional Information about Sandman Signature London Gatwick Hotel

Address: Three Bridges 18 Tinsley Lane South, Crawley RH10 8XH, England (Formerly Ramada Plaza London Gatwick)
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $87 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandman Signature London Gatwick Hotel 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Ramada Plaza London Gatwick Hotel Crawley
Ramada Hotel Crawley
Ramada Hotel Plaza Gatwick
Ramada Crawley
Crawley Ramada
Ramada Plaza Gatwick
Hotel Style:
#3 Luxury Hotel in Crawley
#11 Romantic Hotel in Crawley
#12 Family Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature London Gatwick Hotel staff and other travellers.
18 questions
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Kent. UK
2 months ago
Milton Keynes, United Kingdom
over a year ago
St. John's, Canada
2 months ago

See all questions (18)

Questions? Get answers from Sandman Signature London Gatwick Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the lifts.”
 of 5 bubbles BobM942, 30 Nov 2016 | Read review
“No issues with noise”
 of 5 bubbles karenbE663RG, 11 Nov 2016 | Read review
“I don't think it really matters. They all seem to be great.”
 of 5 bubbles JustLikeSquiddy, 11 Nov 2016 | Read review
“Good for airport”
 of 5 bubbles eigbob, 7 Nov 2016 | Read review
“Make sure you don't have a connecting door to the next room!”
 of 5 bubbles roseduffett, 29 Oct 2016 | Read review
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