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Sofitel London Gatwick

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Sofitel London Gatwick
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6,676 Reviews from our TripAdvisor Community

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Showing 6,493: English reviews
1 review
Reviewed yesterday NEW via mobile

Our flight got cancelled and push back 2 days later! Thank god they put me in that hotel! Great place... you dont hear the airplanes taking off... Great restaurants. Awesome Staff!! Special thanks to Manuel P. and Isabel from customer relationship!! You guys turn a 2 day nightmare into a small vacation... you took really good care of us ;-)... More 

Helpful?
Thank Normand G
London, United Kingdom
Level Contributor
154 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed yesterday NEW

Only used for business conference room bookings but the service, facilities and friendliness were outstanding. Thank you.Will def book again - everything made so easy for me. Service likes this makes me consider staying as a guest sometime/recommending to friends and family

Helpful?
2 Thank andylandyl
Hertford, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed yesterday NEW

Convenient to the airport always a pleasant stay .The oriental restaurant is excellent good choice of food well presented and good value for money. Join the Accor club to get access to room upgrade etc.

Review collected in partnership with Accorhotels.com

Helpful?
2 Thank janine j
Belfast, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

I hired a meeting room to carry out an afternoon of job interviews. Joanna at reception was very helpful and let me know when the candidates arrived so I could come out and meet them when I was ready. The room was very comfortable and well stocked with water. The Sofitel is 5 minutes walk from North terminal under cover,... More 

Helpful?
Thank Stephen650
Bedfordshire
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW

We booked one night as we were arriving back at Gatwick late. At check in we were informed we were "guests of the day " and so upgraded to a Club room. Very nice but unfortunately as we were late arrivals we missed most of the benefits! We did enjoy the complimentary mini bar and Continental breakfast. The rooms are... More 

Helpful?
Thank BedsDoc
Sarasota, Florida
2 reviews
Reviewed yesterday NEW

Excellent first stay after trying several area hotels. Would not stay anywhere else now. Room& Beds 1st. Class.Super comfy. Junior Suite well able for 4.Lux.space for 2. All staff extremely helpful with Luggage& bar meal

Helpful?
Thank Sandysavage
UK
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed yesterday NEW

We always stay here before a long haul holiday & consider it part of our holiday now. The club rooms are very good & include drinks & canapés in the evening together with a continental breakfast in the morning, we have noticed recently that the evening canapés are not as good as they used to be though.

Review collected in partnership with this hotel

Helpful?
Thank schatzUk
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

I stayed here the night before I went on holiday, I had a very comfortable room. I had some drinks at the bar downstairs and some food too, which were all very pleasant. I left very early in the morning before breakfast, and it was just a short walk to the terminal.

Helpful?
1 Thank Anne M
Paddock Wood, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

The Sofitel is a great choice if you are departing from Gatwick North terminal as you can walk thorugh to departures without having to worry about whether a transer bus is going to turn up or not. The hotel is of a very good standard and the Oriental Restaurant serves fabulous food. We always stay here the night before flying... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Angela M
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour Angela M, Thank you for your excellent review of our Hotel and for scoring us 5-Stars!! I am glad to hear that as a regular guest you find our location and facilities to your satisfaction. I am also delighted to hear that you had a lovely dinning experience at our Chinese Restaurant - Vanda. We truly value your loyalty... More 

Cardiff, United Kingdom
Level Contributor
115 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 3 days ago NEW

Obviously this place cannot be beaten for location. 2 minute walk from Gatwick North terminal. Service was good. I ordered food downstairs as the menu was better than room service so they gave me a tray and covered my food so I could take it to my room. Nothing to complain about

Helpful?
Thank GlobalGooner81
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review

Bonjour GlobalGooner81, Thank you for your excellent review of our Hotel and for scoring us 5-Stars!! I am delighted to read you where satisfied with our accommodation and services. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 

Additional Information about Sofitel London Gatwick

Address: North Terminal, Crawley RH6 0PH, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $162 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
Reservation Options:
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Business Hotel in Crawley
#3 Romantic Hotel in Crawley
#4 Family Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Gatwick staff and other travellers.
64 questions
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Questions? Get answers from Sofitel London Gatwick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I chose the Mockford Suite for the interviews which is ideal for a small meeting of up to 4 or 5 people”
 of 5 bubbles Stephen650, 1 Dec 2016 | Read review
“A Club room on 8th. floor if you have time to enjoy.”
 of 5 bubbles BedsDoc, 1 Dec 2016 | Read review
“Good choice of soundproofed rooms.Sunny corner room”
 of 5 bubbles Sandysavage, 1 Dec 2016 | Read review
“Whilst all rooms are well insluated, the rooms facing inwards, i.e. facing the lobby/bar restaurants rather than overlooking the road, and higher up are the quietest.”
 of 5 bubbles AngelaM772, 29 Nov 2016 | Read review
“Top floor looking out”
 of 5 bubbles MorrisVienna, 28 Nov 2016 | Read review
5 of 5
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