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Arora Hotel Gatwick / Crawley

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Arora Hotel Gatwick \/ Crawley
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1,965 Reviews from our TripAdvisor Community

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Showing 1,887: English reviews
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Perth, Australia
Reviewed 1 week ago NEWvia mobile

Excellent and very happy to help ! Had a very enjoyable stay. Hospitality was very warm. Staff keen and motivated, not often seen at other hospitality establishments. Hotel as a whole was very clean. Conveniently located next to the county mall, within walking distance.

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Helpful?
1Thank Andreas T
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest , Thank you for taking the time to review our hotel following your stay. I am absolutely delighted to hear that you had a very enjoyable stay and that you were made to feel very welcome. I am also happy that our location worked well for you and that you found our staff to be helpful and motivated....

London, United Kingdom
Reviewed 1 week ago

The hotel is very clean, each room has all you need and it's a very good local place. It's near the shops train station for gatwick airport and the local town centre. Also the staff were very friendly and helpful. If you like a soft bed this is also great for you but for me I didn't sleep all night....

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Helpful?
1Thank Lorrainebaxter69
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Valued Guest , Thank you for sharing your experience with the trip advisor community following your most recent stay with us. I am happy you liked the hotel and that your room had all amenities required. I am also delighted that you found our staff to be very friendly and helpful. On the other hand I am sorry to...

Sarasota, Florida
Reviewed 1 week ago

Hotel was lovely and as expected for a 4 star hotel. Rooms and beds were lovely. Bathroom was a bit dirty, was lovely decorated in black and silver marble. Great shower. 2 mins walk is the Crawley County Mall shopping centre and town. Excellent location for shopping. 10 mins on train from Gatwick airport and train stops directly on the...

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Helpful?
1Thank Joobyloo1
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest , Thank you for leaving your review on trip advisor following your recent stay. I am happy that you found the hotel to your liking and the rooms and beds lovely. I am also delighted that our location worked well for you and that you were able to visit Crawley town and it’s shopping mall as well as...

Norwich, United Kingdom
Reviewed 1 week ago

We stayed here for one night on a package deal that involved us leaving our car here whilst away in Mexico. Don't rely on sat nav though, it took us to a housing estate whereas we could see the hotel but not sure how to get to it. Lovely hotel, nice and clean and spacious. Did not use the main...

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Helpful?
1Thank Patricia H
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest , Thank you for sharing your experience with the trip advisor community following your stay with us. I am delighted to hear that you experienced an enjoyable stay and were pleased with our service and facilities. Also, great to read your positive experience in our Morgan’s Pub. Thank you as well for highlighting that you will return to...

Horsham, United Kingdom
Reviewed 1 week ago

Excellent business lunch with Gatwick Diamond Business yesterday, service was great, the food was to die for, great quality, good flavours and my favourite, pork belly, one of the best I have ever had

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Helpful?
2Thank paullptaylor
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest , Thank you for writing a review following your recent visit . I am delighted that you enjoyed your lunch in our Grill restaurant and that the food and service was to your liking. Your comments will be passed on to our Kitchen and restaurant staff which will serve as an encouragement to keep delivering the excellent service...

Walsall, United Kingdom
Reviewed 1 week ago via mobile

Stay here regularly on business and staff are always friendly and extremely efficient. Rooms are large and clean with good facilities. Have eaten in the onsite bar and whilst prices are reasonable the food is not great so would avoid that. Onsite restaurant better alternative. All in all a good hotel.

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Helpful?
1Thank John M
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest , Thank you for taking the time to write a review following your most recent stay with us. I am glad to read that you found our rooms to be spacious and clean and our staff friendly and efficient. Your feedback is important as they help us to improve our service and make changes whenever possible. On a...

Milton Keynes, United Kingdom
Reviewed 2 weeks ago

Ideal for easy access to Gatwick, but with the benefit of some of Crawley town, if you need it. I stayed for just the one night, arriving late and leaving early, but it was a very comfy stay. You could easily settle in and enjoy a longer stay, making more of the well appointed facilities. Staff were pleasant and helpful...

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Helpful?
1Thank Dabdad
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest , Thank you for reviewing our hotel following your stay with us. It was with great pleasure that I read your positive review about our hotel and how you had a comfortable stay. I am also delighted that you found our staff to be very pleasant and helpful. Your kind comments will be shared with the entire team...

Derby, England, United Kingdom
Reviewed 2 weeks ago via mobile

Booked this hotel for one night stay and 15 days parking for £90 which is a bargain. Parking under the hotel and easy check in. Nice hotel and the room was big and spacious with a comfy bed and large bathroom with separate shower and bath. Room service food good and convenient and better then sitting in the bar which...

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Helpful?
2Thank Gemma S
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest , Thank you for leaving your comment on trip advisor following your most recent stay with us. I am pleased that you liked the hotel and found the rooms to be spacious and comfortable. I am also happy that you found our room service to your taste and that you were able to have a good night sleep....

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

I had a very good experience in the hotel. i stayed there for one night and I had the breakfast in the hotel. The food was good and fresh and Bianca took care of us and made sure that we have everything we need and we are happy with the service. I will highly recommend the hotel if you have...

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Helpful?
Thank Olivia H
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest , Thank you for reviewing our hotel following your stay with us. I am delighted to read you enjoyed your stay and that you had a lovely experience at the hotel. Glad to read about your positive experience at our full English breakfast buffet and particularly your feedback in recognizing one of our staff member Bianca. Your comments...

Crawley, United Kingdom
Reviewed 2 weeks ago

This is one of the best hotels in town.. Great service and brilliant rooms.. They have a great restaurant and a couple of good bars. The staff here are also on their jobs.. Very helpful and keen to get what you need. I have no negatives as they have never let me down and I'm very critical so I know...

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Helpful?
Thank Iron T
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review

Dear Guest , Thank you for leaving your comments on trip advisor following your most recent stay with us. It was with real pleasure that I read your positive feedback about the hotel and how you enjoyed your stay. I am also delighted that you found our staff to be helpful and always ready to assist. Yours comments will be...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Arora Hotel in Crawley is a modern hotel that offers a high quality accommodation in the town centre, with Gatwick airport just 10 minutes away. The hotel offers 432 en-suite bedrooms, an AA Rosette awarded Restaurant(The Grill), an English Pub and a 24 hour gym. In the expansive Atrium, WIFI is available free of charge as well as in the hotel rooms. Combine this with ample on-site car parking and superb train links to Brighton and London and you have the perfect base for your business or leisure travel. ... more   less 

Additional Information about Arora Hotel Gatwick / Crawley

Address: Southgate Avenue, Crawley RH10 6LW, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $96 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arora Hotel Gatwick / Crawley 4*
Number of rooms: 432
Reservation Options:
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Also Known As:
Arora International Gatwick Crawley
Hotel Style:
#2 Luxury Hotel in Crawley
#5 Romantic Hotel in Crawley
#8 Family Hotel in Crawley
#11 Business Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Arora Hotel Gatwick / Crawley staff and other travellers.
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Questions? Get answers from Arora Hotel Gatwick / Crawley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in room 215, overlooks the fountain near the entrance.”
 of 5 bubbles BeulahBedfordshire, 16 Jan 2017 | Read review
“Ask for a room away from the station for peace & quiet”
 of 5 bubbles Thomsgran, 5 Jan 2017 | Read review
“Away from railway”
 of 5 bubbles CGT21, 15 Nov 2016 | Read review
“There is a train that runs by some rooms, ask to stay on the side of the fountain.”
 of 5 bubbles freedomandleela, 14 Nov 2016 | Read review
“I believe any of them are good ..”
 of 5 bubbles mindya_11, 23 Oct 2016 | Read review
5 of 5