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Arora Hotel Gatwick / Crawley

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Traveller (462)
Room & Suite (297)
Dining (97)
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Overview
  • Excellent53%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“palm bar”(71 reviews)
“west wing”(28 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (2,812)
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2,686 results
Traveller rating
1,380
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273
84
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LanguageEnglish
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1,380
891
273
84
58
Show reviews that mention
All reviewspalm barthe underground car parkwest wingtrain stationno lifttrouser presstown centrespecial thanksdirect accessshuttle servicereception staffbooked this hoteldays parkingpre flightstayed here for one nightan overnight stayfollowing morning
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1 - 5 of 2,686 reviews
Reviewed yesterday

The hotel outside looks very nice, notwithstanding, inside, the rooms are horrible, I mean, the decoration is terrible. The staff is very unfriendly, maybe not smiling for European standards is Okay (I am only guessing) , yet, for anywhere else, a smile and eye contact...More

Thank Ruben P
Reviewed yesterday

I had a chance before a week to stay in Arora Hotel and my opinion about the hotel is terrible. Especialy when i orden my breakfast through the room service they served my breakfast in plastic foil and i was really shocked . After that...More

Thank aegeanair1979
Reviewed 2 days ago via mobile

Chandu the guy who is working behind the coffee bar is making the best flat white by far in this area he is very entertaining same time and as a kaplan student we all likes to come when he works..thank you for looking after us.

Thank Emily L
Reviewed 2 days ago

For business, the hotel is perfect, sunny, well located & nice service. What is really a big problem is the food ! probably a big joke ... avoid the restaurant, food is awfull. Just forget the lunch and come with your picnic. If you like...More

Thank Thomas L
Reviewed 5 days ago

This hotel is not too far from Gatwick airport and has a shopping mall within walking distance, and so is in a very good location. The staff are very friendly and helpful. The room was very clean. We had dinner in one of the restaurants...More

1  Thank helbix
Response from Baly S, General Manager at Arora Hotel Gatwick / CrawleyResponded 4 days ago

Dear Guest, Thank you for sharing your feedback following your stays with us recently as well as for your loyalty. I am glad that you found the rooms to be very clean as well as recognizing our staff as helpful and friendly, we consider them...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$77 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Crawley
#5 Romantic Hotel in Crawley
#7 Family Hotel in Crawley
#11 Business Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$77 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Crawley
#5 Romantic Hotel in Crawley
#7 Family Hotel in Crawley
#11 Business Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (462)
Room & Suite (297)
Dining (97)
Pool & Beach (1)
Amenities (82)
Business Centre & Event Rooms (11)
Questions & Answers
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Cathy L
19 February 2018|
AnswerShow all 2 answers
Response from Josh A | Reviewed this property |
Lazy
0
Votes
Russ E
10 February 2018|
AnswerShow all 4 answers
Response from GlynisHowgego | Reviewed this property |
Yes - it's £10 a night in the hotel. There is free parking outside the hotel but spaces are limited and it seemed to be first come first served
0
Votes
Pandaman2008
28 January 2018|
Answer
Response from sjcsystems | Reviewed this property |
It takes around 47 minutes one way from Crawley to Chichester. Best for you to check on the National Rail website for exact times. The service is very frequent.
1
Vote
Room Tips
"Avoid rooms near to the Rail staton"
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"Nice location - bad food"
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"Our room was fine"
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"MMM maybe a different hotel..."
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