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Premier Inn London Gatwick Airport East (Balcombe Road) Hotel

PremierInn.comUS$63*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Premier Inn London Gatwick Airport East (Balcombe Road) Hotel
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573 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn London Gatwick Airport East (Balcombe Road) Hotel
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Showing 568: English reviews
Ashford Hill, United Kingdom
Reviewed 2 November 2015

I had never previously stayed in a Premier Inn and was pleasantly surprised. The room was modern, spacious, with a large bed, sofa and desk and both the bedroom and bathroom were spotlessly clean and well appointed. The bed was extremely comfortable and the reception staff friendly and helpful. Although close to Gatwick airport, the hotel was very quiet and...

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Helpful?
Thank IanNI
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you so much for writing your review about our hotel, I am so pleased that you were pleasantly surprised with our hotel. The team here do their best to ensure that all of our guests are made to feel welcome and enjoy a comfortable stay with us. I will be sure to pass your comments onto the...

Scunthorpe, United Kingdom
Reviewed 31 October 2015

Stayed in room 6 last night for pick up at Gatwick airport this morning . Friendly reception staff , easy check in and ample space to park sets a good impression straightaway. Room was spotless and modern . Bathroom was very clean and had all you need including excellent toiletries .Great shower , plenty of hot water for the bath...

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Helpful?
Thank Andy W
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a fantastic review of our hotel. I am so pleased that the team looked after you and the overall stay exceeded your expectations. We had a refurbishment earlier this year and the hotel does look and feel truly amazing and its always great to read how our guests enjoy...

Somerset, United Kingdom
Reviewed 27 October 2015

Hotel staff friendly and helpful, noise from bedrooms above, noisy fan in bathroom. Let down was pub next door which was scruffy, needed cosmetically updating, dinner was average, breakfast was good. This was borne out by the fact that they were advertising for a chef and waiting staff.

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Helpful?
Thank 933stuartr
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review about our hotel. I am sorry to read that your stay was disturbed by other guests and the fan in the bathroom. Our reception is open 24 hours a day so if you ever have a similar problem please let the team know and we will try our...

Northampton, United Kingdom
Reviewed 27 October 2015

We arrived here on Saturday morning at 1 AM (24th Oct) after a late night flight from Malta. Booking in was quick and easy and we were made to feel very welcome. The room was comfortable and clean and was just what we needed after a late tiring flight. The next morning's breakfast was freshly cooked and hot with a...

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Helpful?
Thank sue_oxford
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about our hotel. It was lovely to read that the night team member Michael made you feel welcome after a long journey and I hope that you were well rested after your stay. We do hope to welcome you back in the near future. Kind Regards...

Sittingbourne, United Kingdom
Reviewed 24 October 2015

couldn't fault it,did what it says on the tin.Staff terifficly helpful,full english breakfast next door superb.Bed really comfy.The room was clean and spacious and overlooked a green area good for squirrel watching etc

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Helpful?
Thank Chris M
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, I am so pleased that you enjoyed your stay with us, I will be sure to pass on your wonderful comments to the team and also the Manager of the Parsons Pig next door to us. We hope to welcome you back in the near future. Kind Regards Sian Taylor Operations Manager

Dorset
Reviewed 22 October 2015

We stayed here for one night before flying from Gatwick. The hotel is easy to find and very close to our chosen long term car park (Copthall Parking). The check in was friendly and efficient, and the room was clean, a reasonable size and comfortable. Tea and coffee

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Helpful?
Thank bigrog106th
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review about our hotel. I am pleased that our hotel suited your needs and we do hope to welcome you back in the near future. Kind Regards Sian Taylor Operations Manager

Seville, Spain
Reviewed 21 October 2015

Had a great rest before our early flight out the next day. Friendly staff and a good nights sleep! The Carpark had plenty of parking spaces and there is a restaurant nearby if you need food. The price we paid was £48 which is extremely good value

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Thank Celestrium
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, I am happy to read that you enjoyed your recent stay with us here at London Gatwick Airport East. I am glad that you had a good rest before the rest of your journey, I do hope that you decide to choose us if you are in the area again. Thank you for taking the time to write...

Southampton
Reviewed 19 October 2015

Over the past year I've stayed at this hotel a few times, every time the hotel exceeds my expectations with the staff being some of the most friendly I've ever had the pleasure of meeting. The rooms are spotless, very well presented and of a good size. They are also extremely quiet with little to no outside noise coming through,...

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Helpful?
Thank Lucash1013
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you so much for your wonderful review of our hotel. I am glad that we are your preferred hotel when staying in the hotel and that we are exceeding your expectations. I have to say that I am very proud of the team here and I know what a fantastic job they do day in day out....

Wolverhampton, United Kingdom
Reviewed 13 October 2015 via mobile

Had not stated in a Premier Inn for some years but wanted somewhere before a flight from Gatwick. This was a revelation modern, very well maintained, clean and spacious rooms. Welcoming and efficient staff and a pub restaurant next door. This was so different from the usual run down overworked specialist park and fly hotels that abound in the area...

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Helpful?
Thank wolf5424
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a wonderful review about our hotel. I am so pleased that we exceeded your expectations and that you found us suitable for your needs. We had a refurbishment earlier this year and we try our best to keep the standards high and the hotel looking as good as new....

Kent
Reviewed 12 October 2015

We stayed here the night before catching an early morning flight from Gatwick. The location was a convenient 10 minute drive from the airport. There was ample parking when we arrived. The room was clean and well equipped (apart from the fixed head shower in the bathroom). The main problem that we experienced was the temperature in the room which...

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Helpful?
Thank Twotoneskaman
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you for taking the time to wirte a review on our hotel. I am pleased that you found our hotel convenient and that it met your needs for the purpose of your stay. I am sorry that you found your room to be too warm, our reception is open 24 hours a day if you ever experience...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Set in a more rural location, close to the airport and the shops and cafes of Crawley town centre ... more   less 

Additional Information about Premier Inn London Gatwick Airport East (Balcombe Road) Hotel

Address: 1066 Balcombe Road | Pound Hill, Crawley RH10 3NL, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $91 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Gatwick Airport East (Balcombe Road) Hotel 3*
Number of rooms: 42
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Also Known As:
Premier Inn Gatwick / Crawley (Pound Hill) Hotel Crawley
Premier Inn Crawley
Hotel Style:
#6 Family Hotel in Crawley
#7 Romantic Hotel in Crawley
#15 Business Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn London Gatwick Airport East (Balcombe Road) Hotel staff and other travellers.
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Questions? Get answers from Premier Inn London Gatwick Airport East (Balcombe Road) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms look out onto a wooden area with chop down trees, not much to see.”
shahanurr, 23 May 2017 | Read review
“Talk to Nathan, he will ensure your stay is amazing.”
vafies, 18 Feb 2017 | Read review
“Always ask for a high floor”
545grahams, 9 Feb 2017 | Read review
“No lift in the building.”
denandmark, 21 Nov 2016 | Read review
“I believe all rooms have been refurbished and we had room 14 overlooking trees and garden.”
ZippyandT, 8 Nov 2016 | Read review
5 of 5
PremierInn.com
US$63* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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