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Crowne Plaza London-Gatwick Airport

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Crowne Plaza London-Gatwick Airport
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1,902 Reviews from our TripAdvisor Community

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Showing 1,864: English reviews
Reviewed 5 days ago NEWvia mobile

We stayed here before flying from Gatwick Airport & found the stay clean, with a great location the airport is only 5 minutes down the road. The lifts are currently being updated which is good as the one that was working was very small to try and move luggage in and out of.

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Helpful?
Thank Sophie M
Natasha S, Front Office Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to leave feedback on recent stay at the Crowne Plaza London Gatwick Hotel. I was pleased to read that you found the hotel to be of good a standard and you found the location convenient. I would like to express our gratitude for your patience whilst staying with us due to the...

Derbyshire, United Kingdom
Reviewed 6 days ago NEW

We stayed here for one night combined with the purple parking package prior to an early morning flight from Gatwick airport. Check in and out was very efficient, the room was clean and welcoming and the decor modern. We would defiantly recommend this hotel.

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Helpful?
Thank l0vet0travel1990
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had an enjoyable stay with us and you found your room to be clean and welcoming with modern décor. I was also pleased to read that you found the...

uk
Reviewed 1 week ago via mobile

My husband booked this though APH with the parking & we stayed the night before we went on holiday. On arrival to the hotel the check in process was very quick, helpful happy staff. The room was very nice , very hot water , bed was very comfortable with lovely crisp white cotton sheets. Free wifi & tea & coffee...

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Helpful?
1Thank Larns
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read that you had an enjoyable stay with us and you found your room to be clean and comfortable, with all the amenities to make for a comfortable stay. I was pleased...

Chester, United Kingdom
Reviewed 1 week ago

I have stayed here before quite some time ago so thought it appropriate to write a new review. I booked one night DB&B rate in an executive room. The room was beautiful. Spotlessly clean and beautifully furnished. I ate dinner in the restaurant where the service was attentive without being overdone and the food was excellent. This is simply a...

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Helpful?
1Thank Chestertripper
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read your comments and we are thrilled that your returning stay at the Hotel met with your expectations. We do pride ourselves on our high standards of service and I am pleased...

Blackpool, United Kingdom
Reviewed 2 weeks ago via mobile

Lovely hotel and helpful staff. A maze of corridors, landing and doors to negotiate but it's a really nice hotel to stop in. Rooms are small but clean and well set out. Bathroom is small but again clean and tidy. Car parking at hotel says £10 though if you're stopping here it's free. Perfect location for a short fifteen minute...

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Helpful?
1Thank quin2112
Natasha S, Duty Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your review following your stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read your comments regarding your visit, I was pleased to learn of your satisfaction with our staff and location of our Hotel. We do pride ourselves on our high standards of service across...

Peru
Reviewed 2 weeks ago via mobile

My partner and I stayed here in November and we were told that the room that we booked was ready and told to wait in the foyer, then the manager came to us and said there is no room for you even though we had booked. So he transferred us to the sandman (one of their sister hotels) we drove...

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Helpful?
3Thank Tony B
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments for your stay with us back in November. Please accept my sincere apologies that you were advised that the Hotel did not have a room for you. I would like to take this opportunity to speak with you regarding your comments, would you be so kind as to...

stoke on trent
Reviewed 2 weeks ago

Crowne Plaza is a name you can trust. From the moment you book in your have a warm friendly welcome. Rooms are warm and well decorated, clean and well maintained. Breakfast is very good and offer a good selection, could have a few other items but its enough for most people. Easy reach of a 24hr supermarket but a bit...

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Helpful?
1Thank hmonster
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. I was delighted to read your comments regarding your stay with us and I was pleased that you received a warm welcome from the reception team. We do pride ourselves on our high standards of service...

Reviewed 2 weeks ago

Stayed there boxing day for early flight. The room smelled like wet laundry left in the washing machine, food was not cheap at all but ok. Shuttle to airport was suppose to pick us up at 5.37 and we didn't get picked up 6.00 am, they forgot to give us the right timetable?

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Helpful?
Thank Natalie S
Natasha S, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel. Please accept our sincere apologies that the shuttle bus did not arrive at the expected time for you on Boxing day. I am unsure what happened as the only day with a different time table for...

Nottingham, United Kingdom
Reviewed 2 weeks ago

This hotel isn't too far from Gatwick airport and runs a shuttle bus every 15 minutes or so to each terminal for £3 each. Check in was easy and the car was secure for 2 weeks. You have to leave your car key with reception. The room was small but adequate. The bed itself was also on the small side....

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Helpful?
1Thank TTT1_19
Natasha S, Front Office Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to leave your feedback on your recent stay at the Crowne Plaza London Gatwick. The hotel is approximately 3.5 miles from the airport and is accessible by our shuttle service which I'm glad you were able to use on your park, stay and go package. Despite you finding the room a little...

uk
Reviewed 2 weeks ago via mobile

Stayed here before heading off on holiday must say it's a great hotel . Had a pleasant and speedy check in with Zoe , we chose a club room , we got lounge access and a larger than normal room , room itself very nice well equipped separate shower and bath , very comfy bed with good linen and pillows,...

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Helpful?
1Thank brannagan
Natasha S, Front Office Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to leave feedback on your recent stay at the Crowne Plaza London Gatwick Hotel. I was so delighted to read that your stay with us was an enjoyable one from start to finish. We do pride ourselves on our high level of service and was happy to report back to all departments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A striking, wing-shaped canopy soars above the entrance to the Crowne Plaza London-Gatwick Airport hotel. You'll receive a warm welcome from our friendly Front Desk staff, who can direct you to your calming room or Suite. Revitalise and work out in the fully equipped gym, which is complimentary to residential guests. Dark wood and ochre create a stylish setting for business dinners in Cube restaurant, which serves modern English cuisine. Dine with up to 280 guests in one of our 11 vibrant meeting rooms or host board meetings in the chic executive boardroom. Upgrade to access the Club Lounge, where complimentary breakfast & drinks are served as well as canapes in the evening. A pre-bookable airport (taxi) transfer is available for £10.00, Based on 1-3 people in a car. Gatwick Express trains take 30 minutes to London Victoria station from London Gatwick Airport, while Crowne Plaza London-Gatwick Airport is 5 minutes' walk from Manor Royal Business Park. Experience British summertime at the exotic Royal Pavilion and beach-side oyster bars of sunny Brighton, 30 minutes' drive away. You'll find wireless Internet throughout Crowne Plaza London-Gatwick Airport, where your stay is worth celebrating. ... more   less 

Additional Information about Crowne Plaza London-Gatwick Airport

Address: Langley Drive, Crawley RH11 7SX, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $89 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Travelocity, IHG, Booking.com and Hotels.com so you can book your Crowne Plaza London-Gatwick Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza
Hotel Style:
#6 Luxury Hotel in Crawley
#14 Family Hotel in Crawley
#14 Romantic Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London-Gatwick Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza London-Gatwick Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in an executive room which is a long walk from the lift - but worth it!”
  • Club room - worst thing was the view! Room was first rate.
  • Club room - worst thing was the view! Room was first rate.
  • Club room - worst thing was the view! Room was first rate.
  • Club room - worst thing was the view! Room was first rate.
 of 5 bubbles Chestertripper, 10 Jan 2017 | Read review
“Ask to check before accepting”
 of 5 bubbles U4424EAnatalies, 5 Jan 2017 | Read review
“6th floor is quiet, but beware of room 612”
 of 5 bubbles Melanie_888777, 17 Dec 2016 | Read review
“Club Rooms are very comfortable however I did have to request that we were given bath robes and slippers.”
 of 5 bubbles U9920PCthomasl, 11 Dec 2016 | Read review
“From what I understand they are all good.”
 of 5 bubbles joanm490, 7 Dec 2016 | Read review
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