We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza London-Gatwick Airport

Visit hotel website
Traveller (437)
360
Panoramas (19)
Dining (77)
About
Location
Cleanliness
Service
Value
A striking, wing-shaped canopy soars above the entrance to the Crowne Plaza London-Gatwick Airport hotel. You'll receive a warm welcome from our friendly Front Desk staff, who can direct you to your calming room or Suite. Revitalise and work out in the fully equipped gym, which is complimentary to residential guests. Dark wood and ochre create a stylish setting for business dinners in Cube restaurant, which serves modern English cuisine. Dine with up to 280 guests in one of our 11 vibrant meeting rooms or host board meetings in the chic executive boardroom. Upgrade to access the Club Lounge, where complimentary breakfast & drinks are served as well as canapes in the evening. A pre-bookable airport (taxi) transfer is available for £10.00, Based on 1-3 people in a car. Gatwick Express trains take 30 minutes to London Victoria station from London Gatwick Airport, while Crowne Plaza London-Gatwick Airport is 5 minutes' walk from Manor Royal Business Park. Experience British summertime at the exotic Royal Pavilion and beach-side oyster bars of sunny Brighton, 30 minutes' drive away. You'll find wireless Internet throughout Crowne Plaza London-Gatwick Airport, where your stay is worth celebrating.
Read more
Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
63Somewhat walkable
Grade: 63 out of 100
36Restaurantswithin 1 km
4Attractionswithin 1 km
2,358Reviews
841Photos
37Q+A
100Room tips
Traveller rating
  • 693
  • 896
  • 475
  • 184
  • 110
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
We had an over-night stay here with ten days of parking just before Christmas. Our room was very comfortable, clean and quiet and included everything we needed for an over-night stay. Checking in and out is quick, simple and efficient and we had no problems with parking or
Read more
I stayed here for 3 nights for a team meeting. The rooms were extremely small, I didn’t have enough room for my suitcase. I had to unpack and put the case in the bottom of the wardrobe. The rooms were also very cold and I had to get an extra heater. It’s an ideal location to the
Read more
Response from Cosmopolitan815755, Guest Relations Manager at Crowne Plaza London-Gatwick Airport
Responded 3 days ago
Dear Guest , Thank you for choosing Crowne Plaza and for taking the time to share your experience. Please know that your feedback is extremely valuable to us and that We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. That being said, please note that we do have various room sizes and types depending on what was chosen at the time of booking. Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly at 01293608608 or guestrelations@cpgatwick.com. Sincerely, Jerry Chamtyoo
Read more
If you looking for somewhere the night before you fly then the Crowne plaza looks perfect. However room is dated and heating broke no problem head down to the bar problem is you might miss the flight waiting to be served one of the worst hotels for bar service I have seen.
Read more
Response from Cosmopolitan815755, Guest Relations Manager at Crowne Plaza London-Gatwick Airport
Responded 5 days ago
Dear Guest , Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - GATWICK AIRPORT. First and foremost I would like to apologize to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. As trip Advisor is completely anonymous I would be grateful if you could please contact me at 01293608608 or guestrelations@cpgatwick.com so we can discuss this matter further. Again ,sorry for the inconvenience and I look forward to hear back from you. Sincerely, Jerry Chamtyoo
Read more
+2
This is a clean and well kept hotel. The rooms including the bed is extremely comfortable not to mention the nice staff working there. Very central and in walking distance to stores, buses and only 8 minutes from the airport (small fee for the airport shuttle).
Read more
Response from Cosmopolitan815755, Guest Relations Manager at Crowne Plaza London-Gatwick Airport
Responded 1 week ago
Dear lesiaaba Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff and management . We hope to see you again soon! Sincerely, Kinga Kierlewicz Guest Relations Manger
Read more
We bought the APH parking package which included an overnight stay at this hotel. When I parked I noticed overnight parking was £10. Luckily wech checked in first and found the package also included parking at the hotel. The room was modern with comfy beds and we a good sleep
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza London-Gatwick Airport
The Twin Room at the Crowne Plaza London-Gatwick Airport
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza London-Gatwick Airport
The Superior Room at the Crowne Plaza London-Gatwick Airport
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza London-Gatwick Airport
The Standard Room at the Crowne Plaza London-Gatwick Airport
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza London-Gatwick Airport
The Family Room at the Crowne Plaza London-Gatwick Airport
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza London-Gatwick Airport
The Club Room at the Crowne Plaza London-Gatwick Airport
PreviousNext
12345689
We stayed there at the end of Sept 18 and there was a shuttle bus running, if memory serves me right it cost about £3 to £4 each
2 votes
Show all answers
I believe you contact the hotel for confirmation
0 votes
Show all answers
There is shuttle to crown plaza from hotel???
Taxi yes
0 votes
Show all answers
No don’t think so we wore jeans Am unsure about the restaurant itself but certainly the bar area would be ok
1 vote
Show all answers
Do you offer a Dayuse service ?
PreviousNext
1234568
"Just ask for a room in a quiet area of the hotel, it will make all the difference to your stay."
"Try booking a suite. Or requesting a quiet room"
"Club rooms are larger/nicer, but VERY far from check in. Ask them to bring your bags to room (they did not offer)"
"we had two different rooms (due to change) but both were fine. I however would request a room away from the lifts if possible"
"The club rooms are spacious and very clean!"
PreviousNext
12345620
PRICE RANGE
US$75 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza london-gatwick airport hotel crawleycrowne plaza crawleycrawley crowne plaza
LOCATION
United KingdomEnglandCrawley
NUMBER OF ROOMS
294
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing