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Crowne Plaza London-Gatwick Airport

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Traveller (365)
Room & Suite (416)
Dining (76)
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Overview
  • Excellent29%
  • Very good40%
  • Average20%
  • Poor7%
  • Terrible4%
Travellers talk about
“club room”(268 reviews)
“cube restaurant”(23 reviews)
“gatwick airport”(200 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Offers from Crowne Plaza London-Gatwick Airport
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Reviews (2,198)
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647
838
422
154
90
Show reviews that mention
All reviewsclub roomcube restaurantgatwick airportsteam roomaph parkingpurple parkingcar parkan upgradestandard roomnext morningstayed here for one nightbooked this hotelholiday extrasan early flightparking packagepre flight stayan overnight stay
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1 - 5 of 2,151 reviews
Reviewed yesterday via mobile

Classified as an airport hotel, but actually 30 mins on a transfer bus (3 pounds). The transfer bus finishes at 1130 pm so you will have to get a cab if your flight arrives after that. Staff were pleasantly, rooms were clean. Given distance from...More

Thank aoifebdillon
Hotel's Favourite
Reviewed 1 November 2017 via mobile

My 2 year old daughter and I experienced the worst bad luck. Our flights were delayed, the buses had stopped running and the car hire had closed before we arrived. It was freezing cold and my little girl was exhausted. In desperation I reached out...More

3  Thank MrsKLewis
Response from Jenni F, Front Office Manager at Crowne Plaza London-Gatwick AirportResponded 3 November 2017

Dear Guest, We really appreciate you taking the time to leave such a wonderful review on your recent stay at the Crowne Plaza London Gatwick. Although not planned I am delighted that the staff went out of your way to assist in such a bad...More

Reviewed 1 week ago

Stayed here for one night while on business in Crawley rather than taking a flight from Gatwick. The hotel is in a good location, easy to get to by road and there was plenty of parking when I arrived - although I did notice this...More

Thank ADAMOC
Response from Mubashar B, General Manager at Crowne Plaza London-Gatwick AirportResponded 6 days ago

Dear Guest, Thank for taking the time to leave your feedback for your recent stay here at the Crowne Plaza London Gatwick. I was disappointed to learn of your feedback and issues experienced during your visit, please allow me to apologise. I would like to...More

Reviewed 2 weeks ago

Good value stop for 1 night with 7 days parking. Parking worked very well with the car being taken offsite while I was away. It was a bit dark at the back of the hotel where you left the car. Coaches to the airport were...More

1  Thank Bob J
Response from Mubashar B, General Manager at Crowne Plaza London-Gatwick AirportResponded 1 week ago

Dear Guest, Thank you for taking the time to leave your feedback following your stay at the Crowne Plaza London Gatwick. I am pleased to learn of your satisfaction with your overall experience and I appreciate the constructive feedback which will also be reviewed. We...More

Reviewed 2 weeks ago via mobile

Visited in March as I had an interview in the area. The hotel is nice and they even upgraded my room (I am an employee of the group and a member of the loyalty program). The room was spacious and had lots of amenities including...More

1  Thank Dckohben
Response from Mubashar B, General Manager at Crowne Plaza London-Gatwick AirportResponded 1 week ago

Dear Guest, Thank you for taking the time to leave your feedback following your stay at the Crowne Plaza London Gatwick. I am extremely pleased to learn of your satisfaction with your experience especially your feedback regarding our teams and amenities. I will make sure...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$84 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Crawley
#14 Romantic Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$84 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Crawley
#14 Romantic Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (365)
Room & Suite (416)
Dining (76)
Pool & Beach (2)
Amenities (28)
Business Centre & Event Rooms (8)
Questions & Answers
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Mick S
26 March 2018|
AnswerShow all 4 answers
Response from sanfairyann | Reviewed this property |
No don’t think so we wore jeans Am unsure about the restaurant itself but certainly the bar area would be ok
1
Vote
Pete W
24 February 2018|
Answer
Response from SophieCalifornia | Reviewed this property |
Get a train direct from the Gatwick airport train station at SOUTH TERMINAL or alternatively from the Crowne Plaza hotel get a local bus to Crawley train station which is also close.
1
Vote
Room Tips
"Ask for quiet or even better avoid"
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"Ask for quiet room down end of corridor or pay a bit more for executive rooms as they're more spacious"
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"Ask for a bigger room if you have suit cases"
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"Don't pay the premium for Club Lounge Access"
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