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All reviewsclub loungelarge walk in showerupgraded roomsan excellent selectionafternoon teacomplimentary toiletriestriflehotel is beautifulthe ground floora great place to staymy mumone night staygood sizerecommend this hoteltown centrebusiness tripbar area
From arrival to departure everything about this place was on point, the welcome at reception was warm and informative and happily we were booked into a refurbed room, the room although fairly small, had everything that you would expect to find at a high end...More
Thank justustwo1965
Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded today
Dear Justustwo1965,
Thank you so much for your fantastic feedback following your recent stay with us here at Crowne Plaza Basingstoke.
Your feedback was a pleasure to read this afternoon, and the team and I were so happy to know that our service was the...More
We stayed for a Saturday night This was a present from our daughter for xmas
We attended the Bombay sapphire distillery definitely recommend that if you are a gin drinker
Receptionist that was on duty was really professional and very pleasant ( sorry did not...More
1 Thank taffy1960
Response from Csilla L, Guest Relations Manager at Crowne Plaza BasingstokeResponded 22 January 2018
Dear Taffy1960,
Thank you very much for taking the time to share your fantastic 5 star review with us.
We are so pleased you had an excellent time at Crowne Plaza Basingstoke and enjoyed our recently refurbished bedrooms, especially the powerful shower and the breakfast...More
Visited today for afternoon tea, I had been a few years ago when this was a Hilton. The refurb is great and the decor is very classy!
The afternoon tea was really nice, plentiful portions and everything was lovely and fresh. The staff were very...More
Thank belindacoles
Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded 4 days ago
Dear Belinda,
Thank you for taking the time to share your review on TripAdvisor following your recent Afternoon Tea with us at Crowne Plaza Basingstoke.
Your feedback is extremely valuable to us, as we strive to improve with each and every guest stay. I greatly...More
We booked two rooms for two nights last week as the hotel is conveniently close to family. We've stayed here a number of times in the last 4 years so we'd seen the start of the refurbishment and this time we were in refurbished rooms....More
Thank MartinMGB
Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded 6 days ago
Dear Martin MGB,
Thank you for taking the time to share your great review following your recent stay at Crowne Plaza Basingstoke.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand...More
Just spent the weekend here and the hotel is fantastic. Exterior is a big ugly but once through the door what a great surprise. Interior is bright, modern, quality feel and 'new.' The refurbishment when rebranded from Hilton has been carried out brilliantly.
Bedroom was...More
Thank SINGITLOUDSO
Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded 1 week ago
Dear Singitloudso,
Thank you kindly for taking your time to write such a fantastic review about your recent stay with us.
I am delighted that you had a fantastic time with us and to read how much our Crowne Plaza team has exceeded your expectations. ...More
Dear Sotonlad87,
Our Gym is under refurbishment for next 8-10 weeks as we plan to rebrand as Crowne Plaza in June, however we do have a fitness room available which includes all the basic equipment (Treadmill, Rower, Bicycle... More
Dear Sotonlad87,
Our Gym is under refurbishment for next 8-10 weeks as we plan to rebrand as Crowne Plaza in June, however we do have a fitness room available which includes all the basic equipment (Treadmill, Rower, Bicycle to name a few) and free weights upto 60 kgs. And of course the service is complimentary for the guests staying with us.
For more information please contact me directly on 01256316900.
Regards
Vinay Malhotra
General Manager
I am not sure who is running it at this time. It does not appear on the Hilton company web site so I assume they have transferred ownership to another group on individual.