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    Crowne Plaza Basingstoke

    88 reviews
    #8 of 13 Hotels in Basingstoke
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    Old Common Road | Black Dam, Basingstoke RG21 3PR, England
    +1 877-859-5095
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    US$83
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    Traveller (32)
    Room & Suite (60)
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    Overview
    4.5
    88 reviews
    • Excellent67%
    • Very good15%
    • Average4%
    • Poor11%
    • Terrible3%
    Travellers talk about
    “club lounge”(3 reviews)
    “large walk in shower”(2 reviews)
    “upgraded rooms”(2 reviews)
    Hotel website
    +1 877-859-5095
    Old Common Road | Black Dam, Basingstoke RG21 3PR, England See on map
    AMENITIES
    Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    4 Star Hotel
    All hotel details
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    Rooms
    May 6May 7
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (88)
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    Show reviews that mention
    All reviewsclub loungelarge walk in showerupgraded roomsan excellent selectionafternoon teacomplimentary toiletriestriflehotel is beautifulthe ground floora great place to staymy mumone night staygood sizerecommend this hoteltown centrebusiness tripbar area
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    1 - 5 of 86 reviews
    Reviewed yesterday via mobile
    Spot on

    From arrival to departure everything about this place was on point, the welcome at reception was warm and informative and happily we were booked into a refurbed room, the room although fairly small, had everything that you would expect to find at a high end...More

    Thank justustwo1965
    Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded today

    Dear Justustwo1965, Thank you so much for your fantastic feedback following your recent stay with us here at Crowne Plaza Basingstoke. Your feedback was a pleasure to read this afternoon, and the team and I were so happy to know that our service was the...More

    Hotel's Favourite
    Reviewed 21 January 2018 via mobile
    Fantastic 😀

    We stayed for a Saturday night This was a present from our daughter for xmas We attended the Bombay sapphire distillery definitely recommend that if you are a gin drinker Receptionist that was on duty was really professional and very pleasant ( sorry did not...More

    1  Thank taffy1960
    Response from Csilla L, Guest Relations Manager at Crowne Plaza BasingstokeResponded 22 January 2018

    Dear Taffy1960, Thank you very much for taking the time to share your fantastic 5 star review with us. We are so pleased you had an excellent time at Crowne Plaza Basingstoke and enjoyed our recently refurbished bedrooms, especially the powerful shower and the breakfast...More

    Reviewed 5 days ago via mobile
    Lovely afternoon tea

    Visited today for afternoon tea, I had been a few years ago when this was a Hilton. The refurb is great and the decor is very classy! The afternoon tea was really nice, plentiful portions and everything was lovely and fresh. The staff were very...More

    Thank belindacoles
    Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded 4 days ago

    Dear Belinda, Thank you for taking the time to share your review on TripAdvisor following your recent Afternoon Tea with us at Crowne Plaza Basingstoke. Your feedback is extremely valuable to us, as we strive to improve with each and every guest stay. I greatly...More

    Reviewed 6 days ago
    Refurbished hotel with emphasis on business/executive guests

    We booked two rooms for two nights last week as the hotel is conveniently close to family. We've stayed here a number of times in the last 4 years so we'd seen the start of the refurbishment and this time we were in refurbished rooms....More

    Thank MartinMGB
    Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded 6 days ago

    Dear Martin MGB, Thank you for taking the time to share your great review following your recent stay at Crowne Plaza Basingstoke. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand...More

    Reviewed 1 week ago
    EXCELLENT HOTEL

    Just spent the weekend here and the hotel is fantastic. Exterior is a big ugly but once through the door what a great surprise. Interior is bright, modern, quality feel and 'new.' The refurbishment when rebranded from Hilton has been carried out brilliantly. Bedroom was...More

    Thank SINGITLOUDSO
    Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded 1 week ago

    Dear Singitloudso, Thank you kindly for taking your time to write such a fantastic review about your recent stay with us. I am delighted that you had a fantastic time with us and to read how much our Crowne Plaza team has exceeded your expectations. ...More

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    About
    Amenities
    Top amenities
    Fitness Centre with Gym / Workout Room
    Room Service
    Free Parking
    Restaurant
    Bar/Lounge
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Free Parking
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Things to do
    Fitness Centre with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Details
    Price range
    US$83 - US$202 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Luxury Hotel in Basingstoke
    Room types
    Non-Smoking Rooms
    Details
    Price range
    US$83 - US$202 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Luxury Hotel in Basingstoke
    Room types
    Non-Smoking Rooms
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    All photos (206) 206
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    Traveller (32)
    Room & Suite (60)
    Dining (42)
    Business Centre & Event Rooms (6)
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    Questions & Answers
    Ask a question
    See all 7 questions
    SINGITLOUDSO
    26 February 2018|
    Answer
    Response from Siva S |
    Hi the hotel has stella 4%, london Pride unfiltered, Hop house, Guiness and Budweiser . In terms of draft cider, the hotel does addlestone. regards
    1
    Vote
    Sotonlad87
    7 March 2017|
    Answer
    Response from Irina G | Property representative |
    Dear Sotonlad87, Our Gym is under refurbishment for next 8-10 weeks as we plan to rebrand as Crowne Plaza in June, however we do have a fitness room available which includes all the basic equipment (Treadmill, Rower, Bicycle... More
    0
    Votes
    Ian P
    25 June 2016|
    AnswerShow all 2 answers
    Response from D. C | Reviewed this property |
    I am not sure who is running it at this time. It does not appear on the Hilton company web site so I assume they have transferred ownership to another group on individual.
    0
    Votes
    123
    Room Tips
    "Try to get nearer the reception as some of the rooms are a long walk away. The ones at the back face..."
    Read review
    "ground floors have all been decorated."
    Read review
    "Ground floor have the refurbished rooms."
    Read review
    "No experiencebut the groubd floor looks more up-to-date"
    Read review
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