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Crowne Plaza Basingstoke

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Traveller (32)
Room & Suite (60)
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Overview
  • Excellent67%
  • Very good15%
  • Average4%
  • Poor11%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (88)
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Traveller rating
56
13
4
10
3
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LanguageEnglish
56
13
4
10
3
Show reviews that mention
All reviewsclub loungelarge walk in showerupgraded roomsan excellent selectionafternoon teacomplimentary toiletriestriflehotel is beautifulthe ground floora great place to staymy mumone night staygood sizerecommend this hoteltown centrebusiness tripbar area
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1 - 5 of 86 reviews
Reviewed yesterday via mobile

From arrival to departure everything about this place was on point, the welcome at reception was warm and informative and happily we were booked into a refurbed room, the room although fairly small, had everything that you would expect to find at a high end...More

Thank justustwo1965
Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded today

Dear Justustwo1965, Thank you so much for your fantastic feedback following your recent stay with us here at Crowne Plaza Basingstoke. Your feedback was a pleasure to read this afternoon, and the team and I were so happy to know that our service was the...More

Hotel's Favourite
Reviewed 21 January 2018 via mobile

We stayed for a Saturday night This was a present from our daughter for xmas We attended the Bombay sapphire distillery definitely recommend that if you are a gin drinker Receptionist that was on duty was really professional and very pleasant ( sorry did not...More

1  Thank taffy1960
Response from Csilla L, Guest Relations Manager at Crowne Plaza BasingstokeResponded 22 January 2018

Dear Taffy1960, Thank you very much for taking the time to share your fantastic 5 star review with us. We are so pleased you had an excellent time at Crowne Plaza Basingstoke and enjoyed our recently refurbished bedrooms, especially the powerful shower and the breakfast...More

Reviewed 5 days ago via mobile

Visited today for afternoon tea, I had been a few years ago when this was a Hilton. The refurb is great and the decor is very classy! The afternoon tea was really nice, plentiful portions and everything was lovely and fresh. The staff were very...More

Thank belindacoles
Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded 4 days ago

Dear Belinda, Thank you for taking the time to share your review on TripAdvisor following your recent Afternoon Tea with us at Crowne Plaza Basingstoke. Your feedback is extremely valuable to us, as we strive to improve with each and every guest stay. I greatly...More

Reviewed 6 days ago

We booked two rooms for two nights last week as the hotel is conveniently close to family. We've stayed here a number of times in the last 4 years so we'd seen the start of the refurbishment and this time we were in refurbished rooms....More

Thank MartinMGB
Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded 6 days ago

Dear Martin MGB, Thank you for taking the time to share your great review following your recent stay at Crowne Plaza Basingstoke. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand...More

Reviewed 1 week ago

Just spent the weekend here and the hotel is fantastic. Exterior is a big ugly but once through the door what a great surprise. Interior is bright, modern, quality feel and 'new.' The refurbishment when rebranded from Hilton has been carried out brilliantly. Bedroom was...More

Thank SINGITLOUDSO
Response from Irina G, Guest Relations Manager at Crowne Plaza BasingstokeResponded 1 week ago

Dear Singitloudso, Thank you kindly for taking your time to write such a fantastic review about your recent stay with us. I am delighted that you had a fantastic time with us and to read how much our Crowne Plaza team has exceeded your expectations. ...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$83 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Basingstoke
Room types
Non-Smoking Rooms
Details
Price range
US$83 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Basingstoke
Room types
Non-Smoking Rooms
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Traveller (32)
Room & Suite (60)
Dining (42)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
SINGITLOUDSO
26 February 2018|
Answer
Response from Siva S |
Hi the hotel has stella 4%, london Pride unfiltered, Hop house, Guiness and Budweiser . In terms of draft cider, the hotel does addlestone. regards
1
Vote
Sotonlad87
7 March 2017|
Answer
Response from Irina G | Property representative |
Dear Sotonlad87, Our Gym is under refurbishment for next 8-10 weeks as we plan to rebrand as Crowne Plaza in June, however we do have a fitness room available which includes all the basic equipment (Treadmill, Rower, Bicycle... More
0
Votes
Ian P
25 June 2016|
AnswerShow all 2 answers
Response from D. C | Reviewed this property |
I am not sure who is running it at this time. It does not appear on the Hilton company web site so I assume they have transferred ownership to another group on individual.
0
Votes
Room Tips
"Try to get nearer the reception as some of the rooms are a long walk away. The ones at the back face..."
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"ground floors have all been decorated."
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"Ground floor have the refurbished rooms."
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"No experiencebut the groubd floor looks more up-to-date"
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