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Holiday Inn Basingstoke

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Overview
  • Excellent23%
  • Very good45%
  • Average23%
  • Poor6%
  • Terrible3%
Travellers talk about
“executive room”(26 reviews)
“branded hotel”(4 reviews)
“petrol station”(10 reviews)
Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (402)
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Traveller rating
94
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94
167
89
26
13
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All reviewsexecutive roombranded hotelpetrol stationfree drink at the barchocolate barfreshly cooked itemsevening meal servicecold cuts and cheeseartisan breada large free car parktom tomhassle freebit datedlarge tvpoached eggssat navground floor
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1 - 5 of 389 reviews
Reviewed 2 weeks ago

We stayed whilst visiting a friend for a surprise birthday party. Of course, not the most visually attractive hotel. However, the public areas were really clean and fresh and the service was impeccable. The staff clearly enjoy working at the venue and Mary certainly deserves...More

Thank DishyT
Response from Robert H, General Manager at Holiday Inn BasingstokeResponded 1 week ago

Dear DishyT, Thank you for taking the time out to leave a 5* review for our hotel. I was delighted to receive your feedback and have already recognised Hans and Mary for delivering such genuine customer service. Please do get in touch should you be...More

Hotel's Favourite
Reviewed 6 January 2018

We spent New Years eve at this hotel. This was a last minute booking and we did not have high expectations based on the cost. The cost of the room to stay overnight was £50 and that included breakfast for two. This was exception value....More

Thank fgwilson
Response from Robert H, Manager at Holiday Inn BasingstokeResponded 8 January 2018

Dear fgwilson, Thank you for taking the time out to share your experience of our new years eve event. I was delighted to see such positive comments and to know an enjoyable night was had, this mirrors a lot of feedback we have received. I...More

Reviewed 3 weeks ago

The common areas, such as the restaurant, foyer, meeting rooms etc, are ok, however the bedrooms leave a lot to be desired. Mine was on the ground floor next to the rear car park, so suffered a lot of problems with car noise. There was...More

1  Thank 007rjc
Response from Robert H, General Manager at Holiday Inn BasingstokeResponded 3 weeks ago

Dear 007rjc, Thank you for your review, I was sorry to learn you felt the hotel bedrooms were not to a good standard, it is most disappointing to know a good experience was not had. We have a 24hr manned Reception desk, if ever you...More

Reviewed 3 weeks ago

I had a one nighter here as my usual hotel was full. I haven’t stayed here for many years but it’s not changed at all. Decent enough for the one night really but very dated, tired and basic. OK when there is nothing else I...More

Thank hubz72
Response from Robert H, General Manager at Holiday Inn BasingstokeResponded 3 weeks ago

Dear hubz72, Thank you for your review, I was sorry to learn the hotel remains your second option when staying in Basingstoke. I am pleased to confirm we are planning a full refurbishment towards the end of the year, I hope once this is complete...More

Reviewed 3 weeks ago via mobile

This place although is at an affordable price. It offers good service and comfortable beds in a clean surrounding. The staff are friendly and the location is very well served if you are in the Basingstoke area!More

Thank Karandev D
Response from Robert H, General Manager at Holiday Inn BasingstokeResponded 3 weeks ago

Dear Karandev D, Thank you for your 5* review, we really appreciate you taking the time out. Really pleased to note you found the staff friendly and the hotel clean, we hope we can welcome you back in the future. Kind regards Robert Head Hotel...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$73 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$73 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (82)
Room & Suite (52)
Dining (25)
Pool & Beach (1)
Business Centre & Event Rooms (10)
Questions & Answers
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safreechaska
30 July 2017|
Answer
Response from Lis1501 | Property representative |
Hello. Alton is just 10 miles away from the hotel. There is a but number 13 that goes from Alton High Street to Basingstoke, stopping 10 minutes walk from the hotel. However, the route takes about an hour as the bus goes... More
0
Votes
WAB0607
19 March 2016|
Answer
Response from Lis1501 | Property representative |
Breakfast is buffet. Any guest can have Full English (minus sausages), fresh fruit, cut fruit, yogurt, and cold meats and cheeses. Also gluten free bread and omlettes are available on request
0
Votes
rary
14 February 2016|
Answer
Response from Lis1501 | Property representative |
Local buses near the hotel in to the centre of town and festival place. Journey time is 20 minutes and the buses are every hour
0
Votes
Room Tips
"ask for first floor away from the bars but not to far to carry your luggage as no lifts"
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"I always plump for rooms on higher floors."
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"A good budget hotel and rooms are standard to meet your needs,"
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"All rooms are spacious and hotel setting is in very quiet rural setting."
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