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Holiday Inn Express London - Dartford

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Holiday Inn Express London - Dartford
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553 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Nottingham, United Kingdom
Reviewed yesterday NEWvia mobile

Excellent hotel.. Rooms are big and modern with added extras like usb ports, padded sports style seats with dest to work off and big spaciouse bathroom, could fit 2 inside easy.. bed very comfy and air-con is a added bonus.. bargain at £83 for the night with breakfast included.. 10/10 👌

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Helpful?
Thank dan o
belgium
Reviewed 1 week ago

Unfortunately I had flu during my last holiday in London. I was so weak that I had to stay at least a whole day in bed. So this is quite a different review than the one I would give if I was in good health à that time. So here are the positive : + the bed is very confortable...

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Helpful?
Thank cmx
Adelaide F, Trainee Guest Service Manager at Holiday Inn Express London - Dartford, responded to this review

Thank you for taking the time to review your stay at our hotel. I hope you feel better at this time. It is a shame that you were not well during your stay with us. I am disappointed to see that your stay with us was not completely to your satisfaction and that you encountered problems with your room climate...

Rickmansworth, United Kingdom
Reviewed 2 weeks ago

I was pleasantly surprised to find the rooms have been refurbished since my last stay here. Rooms are quiet despite the hotel being near the Dartford Crossing. I did not have the breakfast this time. The only down side was a suspect smell coming up through the shower plughole and I had to keep the bathroom door closed all night....

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Thank Anne P
Reviewed 2 weeks ago via mobile

Another comfortable stay at Dartford...was my first visit without my partner who is in a carehome....staff empathic..kind and helpful... Was busy over holiday but mountains of sausages and lakes of scrambled eggs appeared as if by magic at breakfast time. I'm sure l could stay elsewhere a bit cheaper but doubt l would enjoy the friendly atmosphere l experience here....

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Helpful?
Thank Jeannie S
Adelaide F, Trainee Guest Service Manager at Holiday Inn Express London - Dartford, responded to this review

Dear Jeannie Thank you so much for your kind feedback. It is always good to have you back and always be able to impress you. All your compliments will be pass on to the team. We appreciate your loyalty and hope to welcome you back soon. Best Regards Adelaide Fernandes

London, United Kingdom
Reviewed 2 weeks ago via mobile

Myself and partner stayed here for one night to break up a long journey. Front desk and booking in was fine but not overly friendly from the lady. The room was comfortable and has everything you need. I think it was good value for money and looked revamped. Heating little bit temperamental but we got it sorted eventually. While getting...

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Thank RIGGSY666
Reviewed 4 weeks ago via mobile

Foggy and cold night . Nice warm and friendly . Rooms nice and fresh as expected. Staff pleasant . Bring a large wallet though as drinks expensive . Enjoined night though. Loads of parking in car park as well

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Helpful?
Thank syesue
Adelaide F, Trainee Guest Service Manager at Holiday Inn Express London - Dartford, responded to this review

Dear syesue Thank you for taking time leaving us such a nice feedback. I am happy to know that you had a nice evening with us and the rooms suit your expectation. We look forward to welcome you back in a near future. Best Regards Adelaide Fernandes

Manchester, United Kingdom
Reviewed 10 December 2016

I have been staying at this hotel for over 10 years when I come to visit friends and family, I have to say that I just love the refurbished room, it is really worth every penny, the pictures say it all! If I could buy one of the new beds that they have at this hotel then I would, it's...

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Helpful?
Thank Tina P
Adelaide F, Trainee Guest Service Manager at Holiday Inn Express London - Dartford, responded to this review

Dear Tina P Thank you for your lovely feedback and for being such a loyal guest in our hotel. I am very happy to know that you enjoyed our newly refurbished rooms and that you had a great night sleep. You can contact us directly and we will be happy to provide you the model of the mattress and supplier...

Leicester, United Kingdom
Reviewed 5 December 2016

I stayed at this hotel for 2 weeks on business. On my last few days, when asking simple questions, the general manager, Francois Mvelle, was very snappy and unhelpful. Not being concerned by this, i simply ignored it. When I called back to ask for an invoice to be sent across via email, he said yes it would be sent...

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Thank arranatwal
Ndole1, General Manager at Holiday Inn Express London - Dartford, responded to this review

Dear Guest, Thank you for taking time to review the hotel regarding your recent stay. I have read your comments and appreciate your feedback. I will be happy if you can contact me personally. Kind regards Francois Mvelle

London, United Kingdom
Reviewed 5 December 2016 via mobile

I stay in hotels every week and try and avoid holiday inn and Hilton as they always have some problem etc. This stay was the usual!!! It started with the post code which takes you through an estate, down a dead end to where u can see the back of the hotel but can't get actually to it. They are...

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Helpful?
Thank Jon K
Ndole1, Manager at Holiday Inn Express London - Dartford, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Dartford, United Kingdom
Reviewed 5 December 2016 via mobile

Stayed here on Saturday with the plan to go to a works party and then come back and stay in the room after. Booked the room for £87.99 for 2 people but we also had another friend with us just so they can get ready but they weren't staying. The staff then accused us of trying to have 3 people...

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Helpful?
Thank nath2794
IHGService, Guest Relations Manager at Holiday Inn Express London - Dartford, responded to this review

Dear nath2794, Thank you for your stay and for leaving a review. It is unfortunate that your experience with the Front Desk prevented you from enjoying your time at our hotel. We would like to look into this further, thus we sent you a private message to help us get additional information regarding this event. Again, thank you for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express London - Dartford. Our Dartford Bridge hotel M25 Junction 1A combines a great location, modern facilities & value for money. Each room has air conditioning, free WiFi, en-suite shower & tea and coffee facilities, ensuring that you have all the facilities you need. Our family rooms accommodate up to 2 adults & 2 children, we also offer twin & accessible rooms. Some rooms also offer panoramic views of the impressive Queen Elizabeth II Bridge. We also include free continental and hot breakfast in all of our rates. With excellent transport links Holiday Inn Express Dartford Bridge is the convenient choice for accommodation in Kent. You'll find us adjacent to Jct 1A of the London Orbital, just 10 minutes drive from Bluewater Shopping Centre, with easy access to motorway network. We also offer free parking for over 130 cars. We want your stay at the Holiday Inn Express Dartford to be comfortable so we offer facilities including evening meals & drinks at the bar, 24-hour vending facilities for snacks, free WiFi in the lounge & contemporary conference rooms for up to 35 delegates. Wi-Fi is free for guests who book directly with the hotel. ... more   less 

Additional Information about Holiday Inn Express London - Dartford

Address: University Way | Dartford Bridge, Dartford DA1 5PA, England
Region: United Kingdom > England > Kent > Dartford
Price Range: $70 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London - Dartford 3*
Number of rooms: 126
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Also Known As:
Holiday Inn Express Dartford Bridge Hotel Dartford
Holiday Inn Dartford
Dartford Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London - Dartford staff and other travellers.
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Questions? Get answers from Holiday Inn Express London - Dartford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice view on Datford Bridge”
 of 5 bubbles cmx, 8 Jan 2017 | Read review
“Apparently away from the bridge is quieter, less traffic noise.”
 of 5 bubbles X1646MZroberts, 16 Nov 2016 | Read review
“Ask for a room at the back of the hotel and away from the reception area as you get noise from the main air conditioning fans outside.”
 of 5 bubbles Tallbear55, 7 Nov 2016 | Read review
“I asked for a quiet room & was allocated next to the lift.”
 of 5 bubbles AlanB74, 7 Nov 2016 | Read review
“Rooms at the back are quieter.”
 of 5 bubbles ivanb430, 7 Nov 2016 | Read review
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