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Rowhill Grange Hotel & Utopia Spa

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Traveller (537)
Room & Suite (321)
Dining (144)
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Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“afternoon tea”(259 reviews)
“luxury room”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (1,779)
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429
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138
95
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852
429
258
138
95
Show reviews that mention
All reviewsafternoon tealuxury roomfull body massagesteam roomalexander houserg's restauranttherapy poolchanging roomsbirthday treatelements barsister hotelfinger sandwichesmy mumrobes and slippersrelaxing breaktreatment roomsan overnight stay
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1 - 5 of 1,772 reviews
Reviewed 2 days ago via mobile

We booked this stay for an anniversary trip through Groupon. After receiving a confirmation email and the money being taken from our card over 2 weeks ago, I received an email two days before my stay saying that it had been cancelled. This turns out...More

Thank nc3187x
Reviewed 3 days ago

Having read some of the previous reviews I was a little concerned about how how Groupon one night break might be. I need not have worried. We had a truly wonderful stay, the hotel is beautiful and the gardens and grounds so tranquil. We had...More

Thank Clarissa T
Response from James P, Front Office Manager at Rowhill Grange Hotel & Utopia SpaResponded 3 days ago

Dear Guest, Thank you very much for sharing your wonderful review. I am delighted to hear you enjoyed your stay with us. I am so glad you liked our room decor and made use of our hotel facilities such as the wellness centre and enjoyed...More

Reviewed 1 week ago via mobile

My friend and I stayed for one night on a Secret Escapes deal. We had high expectations having previously had an amazing visit to Alexander House which is part of the same chain. Unfortunately Rowhill Grange did not hit the spot. We had afternoon tea...More

2  Thank NostromoLondon
Response from James P, Front Office Manager at Rowhill Grange Hotel & Utopia SpaResponded 3 days ago

Dear Guest, I am terribly sorry to learn that your stay has not been spent as wished. I would like to extend our sincere apologies for the slow service you received during your evening meal. This is definitely not the service that we want our...More

Reviewed 1 week ago via mobile

My husband surprised me with a one night stay at Rowhill and I was really excited as I've really wanted to go. We were met with a friendly receptionist and bus boy who showed us around. The room was lovely, clean and well presented. We...More

Thank Holly P
Response from James P, General Manager at Rowhill Grange Hotel & Utopia SpaResponded 5 days ago

Dear Holly P Thank you for your recent review of Rowhill Grange & Utopia Spa. I was sorry to read that there were certain aspects of your stay that you felt did not meet your expectations. Please be assured your comments regarding your treatment will...More

Reviewed 1 week ago

My husband and stayed here on a groupon deal for our 10th wedding Anniversary. Deluxe room very nice and spacious although I had white socks on and they were black within minutes of walking in the carpet in the room. Pool nice although very hot...More

Thank Prem0132
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Most Booked Properties in Dartford, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Details
Price range
US$168 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$168 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (537)
Room & Suite (321)
Dining (144)
Pool & Beach (49)
Amenities (120)
Business Centre & Event Rooms (2)
Questions & Answers
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Lucia K
12 February 2018|
Answer
Response from sue062016 | Reviewed this property |
Unsure as we always eat in restaurant
0
Votes
365topofthehill
27 December 2017|
Answer
Response from susiepev | Reviewed this property |
I have never stayed here but my advice to you is never buy a spa voucher from them.... the voucher is only for 10 months not a year... I complained to them but they wanted another £25 on a £100 voucher... as I was bought it... More
0
Votes
Steph M
3 November 2017|
AnswerShow all 2 answers
Response from James P | Property representative |
Dear Guest, You have the option to serve the breakfast in the main restaurant our in your room. You have a breakfast card that you must complete, leave it on the door handle and our night team will collect them in the... More
1
Vote
Room Tips
"Wild rose was quiet although view from the window not great."
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"Classic room was beautiful"
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"As far as I can tell this is not disabled friendly."
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"I didn't stay at the hotel so cannot advise"
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