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The level of customer service is exceptional, every single member of staff is attentive and genuine in wanting to make your stay easy. Receptionists polite, friendly and knowledgeable on local area for restaurants, bar staff constantly ensuring the tables are clean, breakfast was clearly explained...More
On arrival, the hotel appeared pretty much as I expected: fairly dated on a main road very close to the M1. The reception area is bright and modern and check in was friendly and efficient. One of the lifts was out, and it was quite...More
1 Thank Rinders
Response from Angela H H, Manager at Hilton WatfordResponded 9 January 2018
thank you for taking the time to write a review and we were delighted to read your feedback about our team at the Hilton Watford and they way they looked after you. WE do hope that we have the opportunity to welcome you...More
I am staying at the Hilton Watford and I have to say it is not up to the standards expected, I know it is slightly cheaper than Hilton’s in the near vicinity so I had lowered my expectations.
Check in was easy, it was a...More
Stayed here for just the one night in early February.
I arrived by car and was immediately annoyed to see the one way drop down metal plates across the entrance. I've not seen these in more than a decade and in my opinion they are...More
Stayed here for a couple of nights for my wife’s birthday as we were going to visit the Warner Bro’s Studio and the hotel is a short drive away. We hired a car for the weekend and the hotel is easy to get to from...More