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Hilton Puckrup Hall, Tewkesbury

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Traveller (347)
Room & Suite (122)
Dining (55)
Overview
  • Excellent38%
  • Very good34%
  • Average17%
  • Poor8%
  • Terrible3%
Travellers talk about
“manor house”(93 reviews)
“golf course”(452 reviews)
“deluxe room”(36 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Puckrup Hall, Tewkesbury
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Puckrup Hall, Tewkesbury
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,989)
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1,968 results
Traveller rating
693
681
356
163
75
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LanguageEnglish
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693
681
356
163
75
Show reviews that mention
All reviewsmanor housegolf coursedeluxe roombar priceslovely hotelchanging roomsplay golfspa facilitiesan upgradelovely groundssteam roomafternoon teawedding partyrestaurant staffreception staffrelaxing staybar area
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1 - 5 of 1,968 reviews
Reviewed yesterday

Happy with:- Very friendly, young staff in the dining room, polite, conscientious and smiling. Feel sorry that they have such a poor hotel to work in! VERY unhappy with:- 1. Reservation. Young lady with foreign accent - very difficult to understand and spoke rapidly as...More

Thank Liz C
Hotel's Favourite
Reviewed May 24, 2018 via mobile

We can’t praise the staff enough as our experience has just been totally brilliant. Our daughter and son in law booked their wedding venue with the Hilton and from start to finish the experience has been just one of professionalism and thoughtfulness. Having held the...More

1  Thank Enjoylifealways_11
Response from Tim B, General Manager at Hilton Puckrup Hall, TewkesburyResponded May 29, 2018

Dear Enjoylifealways_11 Thanks for awarding us a great 5* review of your daughter and son in law's wedding held here at Hilton Puckrup Hall. Great to hear everything met your expectations. I really appreciate such positive feedback and please rest assured I will cascade your...More

Reviewed 3 days ago via mobile

Stayed a few months ago and the bed was really uncomfortable and the shower pressure really low. They apologised. Stayed again months later in June 18. Goodnight sleep, good breakfast with vegetarian options however the water pressure was low. I was told there was maintenance...More

Thank Sandeep S
Response from Tim B, General Manager at Hilton Puckrup Hall, TewkesburyResponded yesterday

Dear Sandeep S Thanks for posting a review of your latest stay here at Hilton Puckrup Hall. Unfortunately there has been issues with the water pressure in the past, and the work to rectify this should be resolved today. I do hope you will continue...More

Reviewed 1 week ago via mobile

Good points: Friendly helpful staff. Bar area is very nice. Bad points: The hotel is pretty shabby in places and the rooms definitely need updating. The room was ridiculously hot and no air conditioning meant we had a terrible sleep. The price you pay doesn’t...More

Thank JSB321
Response from Tim B, General Manager at Hilton Puckrup Hall, TewkesburyResponded 1 week ago

Dear JSB321 Thanks for posting a review of your recent stay here at Hilton Puckrup Hall. Unfortunately our bedrooms do not have air conditioning, however there are fans in the room to try and make our guests more comfortable during this current heatwave. I do...More

Reviewed 1 week ago via mobile

We stayed for 2 nights to attend a friends wedsding the first night we were in room 144. The window didn’t close all the way and the toilet cistern drips for an hour after you have flushed it. Those are minor niggles and I understand...More

Thank Pete B
Response from Tim B, General Manager at Hilton Puckrup Hall, TewkesburyResponded 1 week ago

Dear Pete B Thanks for taking the time to post a review of your recent stay here at Hilton Puckrup Hall. I'm sorry to hear your room did not meet your expectations, unfortunately there is no record of your shortcomings at the Hotel, but I...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Spa
Golf Course
Heated pool
Indoor pool
Details
Price range
US$92 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$92 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (347)
Room & Suite (122)
Dining (55)
Pool & Beach (6)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
Bob H
June 30, 2018|
AnswerShow all 3 answers
Response from Tim B | Property representative |
HI thank you for the message, I am afraid the rooms do not have air-conditioning however we do provide fans in the fans in the rooms. With the Children the pool is open from 8am - 8am however we do have aqua classes which... More
0
Votes
Matt R
January 25, 2018|
AnswerShow all 6 answers
Response from paulcliffsmith | Reviewed this property |
Both continental and full English.A wide variety of choices to suit all diets.Self service
0
Votes
jayned2001
January 9, 2018|
AnswerShow all 3 answers
Response from owen v | Reviewed this property |
in the normal double there were none ,,in the Queen deluxe there were
1
Vote
Room Tips
"The old Manor House does not have a lift so avoid if you have difficulty with stairs."
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"ask for a room with a balcony you can use."
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"Old part of hotel has real charecter"
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"Don't bother! Even the best room will not compensate for the poor service provided"
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