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Crowne Plaza Solihull

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Crowne Plaza Solihull
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559 Reviews from our TripAdvisor Community

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Showing 550: English reviews
Rhyl, United Kingdom
Reviewed 13 August 2015

This hotel's common areas have recently been refurbished to a high standard. The position is great - few minutes walk to the main shopping street and approx 10/15 min drive to/from the NEC. There is a small shopping centre right across the road from the hotel (literally two minutes walk) which offers a great selection of restaurants for eating out...

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Helpful?
Thank Piercl
Diana B, Manager at Crowne Plaza Solihull, responded to this review

Dear Piercl Thank you for your lovely review, I am pleased you enjoyed your stay! We look forward to welcoming you again soon. Many thanks Diana Bull Revenue Manager

Hicksville
Reviewed 11 August 2015

We stayed as part of a group from the US to play soccer. Overall the hotel was fine. We had to get two rooms to accommodate our family of 5. We had 2 rooms on the 3rd floor. The windows were high up and triangular-they didn't open. My daughters' room had a bee issue-at least twice a day a bee...

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Helpful?
Thank LongIslandMom3girls
Diana B, Manager at Crowne Plaza Solihull, responded to this review

Dear LongIslandMom3girls Thank you for your kind review. I'm sorry that there was a bee issue in your daughter's room; this is somethng that we have looked at and has now been eliminated; our bedrooms are being refurbished over the next few months also. We look forward to welcoming you again soon! Many thanks Diana Bull Revenue Manager

Widnes, United Kingdom
Reviewed 9 August 2015 via mobile

My first stay at a holiday inn and I was impressed overall. Staff very friendly professional and accommodating although bar service a little slow early afternoon and pricey. Not at a busy time so I was a bit suprised. Rooms were lovely, good size, clean,Well funished, Lovely bathroom and soft big towels,good wifi and well soundproofed. Gym and facilities good....

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Helpful?
Thank ClaireMummyof2
Diana B, Manager at Crowne Plaza Solihull, responded to this review

Dear ClaireMummyof2 Thank you for your kind review. We have had some new team members join us on bar recently who are still growing in confidence, but I will pass on your comments to ensure a smoother service next time. We look forward to welcoming you again soon! Many thanks Diana Bull Revenue Manager

London, United Kingdom
Reviewed 9 August 2015

Spacious comfortable rooms but not well lit and my friend is visual impaired leisure. Facilities small but. Quiet and well managed staff helpful. slight moans room at front of hotel and lots of noise from the smokers outside at night the next room were very noisy Good to see the hotel responding when other. Guests Complained about the noise ....

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Helpful?
Thank Yvonnelee186338
Diana B, Manager at Crowne Plaza Solihull, responded to this review

Dear Yvonnelee186338 Thank you for your review. Our team members are very keen for the environment to be clean, welcoming and clutter free at breakfast time but I will pass on your comments to ensure that you don't feel rushed. I am sorry that your stay was disturbed by the noise, but pleased that our team resolved when brought to...

Hinckley, United Kingdom
Reviewed 6 August 2015

The location of this hotel is perfect, Just opposite to city center. The staff is nice and friendly. Rooms are clean although can be bit more lightened. We could see the outside parking from the window of room. Breakfast buffet was nice with lot of options.

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Helpful?
Thank l0ve2travel28
Diana B, Manager at Crowne Plaza Solihull, responded to this review

Dear l0ve2travel28 Thank you for your kind review. I am pleased you enjoyed your stay; i'm sorry there wasn't enough light in your room, however our bedrooms are due to be refurbished over the next few months which should address this. We look forward to welcoming you again soon! Many thanks Diana Bull Revenue Manager

Rochester, United Kingdom
Reviewed 4 August 2015

A few minutes walk from the town centre this hotel offers a good location without being overly busy. Frequented by lots of business users this hotel is still good for those on a leisure break. Rooms are of a comfortable size with tea and coffee facilities, they are clean and well looked after and have aircon. The food is a...

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Helpful?
Thank Ian A
Diana B, Manager at Crowne Plaza Solihull, responded to this review

Hi Ian A Thank you for your feedback. I am sorry to hear that our food service was not consistent during your stay. Please accept my apologies that it was not up to our usual service. If would like to discuss your stay with me any further please do not hesitate to contact me directly at the hotel. Many Thanks...

UK
Reviewed 2 August 2015

The hotel's location was near the centre of Solihull. The outside was nice and plenty of free parking spaces. Reception were good and we were upgraded to an Executive room on the top floor(3rd). Our first impression in our room was it rather dark as the window was small and high. The bed was quite hard and the 'soft' pillow...

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Thank SatisfiedUk
Diana B, Manager at Crowne Plaza Solihull, responded to this review

Hi SatisfiedUK Thank you for your review, I am disappointed to read that you encountered problems with during your stay. Please accept my apologies that the meal was not of our usual quality, I will discuss your concerns with the chef. If you would like to discuss your stay with me any further please do not hesitate to contact me...

Reviewed 28 July 2015 via mobile

Stayed here for my cousins wedding. The staff were so accommodating, food at breakfast was lovely. The bar has Prosecco Friday £7.00 a bottle great deal. The room we had was huge, recently decorated, there was some noise from the restaurants at the shopping centre across the road but nothing major after midnight. If this bothers you ask for a...

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1Thank Emski1604
Diana B, Manager at Crowne Plaza Solihull, responded to this review

Hi Emski1604 Thank you for your feedback and five star review. I am pleased to hear that you enjoyed your stay and that you took advantage of Fizz Friday. I look forward to seeing you again soon. Thanks Diana Bull Revenue Manager

Cambridgeshire, United Kingdom
Reviewed 27 July 2015

Reception, professional and friendly, fast check-in and check-out. Very nice lobby, you could sit and have a drink very comfortably as many people were doing when we arrived, there is a bar. We stayed in Room 121, it faced the front parking. We are not light sleepers so we slept very well, but if you are, I suggest picking a...

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Helpful?
Thank Tracy P
Diana B, Manager at Crowne Plaza Solihull, responded to this review

Hi Tracy P Thank you for your review, you are right we do also have a restaurant; the very nice lobby you had your drink in is also the restaurant. The majority of rooms do have hairdryers, however as we regularly check the safety of all electrical items so have been removed. Please accept my apologies that yours had not...

Southampton, United Kingdom
Reviewed 26 July 2015 via mobile

Hotel has beautiful foyer and a lovely place to sit and watch the world go by... Staff are very friendly especially Sarah reception manager and Gary F&B manager, we were given a full tour of leisure faculties by the lady on duty Saturday afternoon brilliant service... Thank you for looking after Sarah !!

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Helpful?
Thank Jane w
Diana B, Manager at Crowne Plaza Solihull, responded to this review

Hi Jane w Thank you for your feedback and five star review. I am pleased to hear that the team looked after you well. We look forward to welcoming you back soon. Many Thanks Diana Bull Revenue Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza Solihull is 5 miles from the Birmingham NEC and ideally located whether you are on business or taking a break. Birmingham International Airport is 15 minutes away. Situated in the heart of England, we are 1 mile from Jct 5 off the M42 with direct links to the M6, M6 TOLL, M1 and M40. Solihull is a vibrant and welcoming town and is the perfect accompaniment to this exceptional 4 star hotel where you can celebrate your wedding venue with a picturesque view overlooking a beautiful fountain and lake. Our fantastic new facilities include 12 modern and flexible meeting rooms designed for both practicality and comfort, 120 refurbished bedrooms, air-conditioning and wireless internet access throughout the hotel, kids eat free and indoor heated swimming pool. Restaurant and our Lounge bar offer both formal and informal dining options to suit tastes from around the world. To make the most of your stay, visit our leisure club and take advantage of the gymnasium, steam, Jacuzzi and sauna. Nearby attractions include Cadbury World, Touchwood entertainment and shopping complex, Shakespeare's birthplace Stratford upon Avon and Sea Life Birmingham. Just a few of the many places to experience when visiting beautiful Solihull. ... more   less 

Additional Information about Crowne Plaza Solihull

Address: 61 Homer Road, Solihull B91 3QD, England (Formerly Holiday Inn Solihull)
Region: United Kingdom > England > West Midlands > Solihull
Price Range: $108 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Solihull 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Solihull Hotel Solihull
Solihull Holiday Inn
Hotel Style:
#4 Luxury Hotel in Solihull
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Solihull staff and other travellers.
2 questions
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Portsmouth, United Kingdom
4 months ago
BIRMINGHAM

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Questions? Get answers from Crowne Plaza Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on third floor and heard no noise but I imagine all floors are the same”
 of 5 bubbles Tpb61, 1 Nov 2016 | Read review
“Either 1st floor or go elsewhere.”
 of 5 bubbles 930duncans, 24 Oct 2016 | Read review
“3rd floor... think they are modernizing the hotel and this floor has been done”
 of 5 bubbles P5055VTsimonb, 10 Oct 2016 | Read review
“all rooms i have used are good”
 of 5 bubbles simonw259, 16 Sep 2016 | Read review
“Staff have always helped me when I have asked for a quiet room - rooms at the back are quieter, those at the front get road noise”
 of 5 bubbles AntoniaChitty, 23 Jul 2016 | Read review
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