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Lancaster House

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Traveller (280)
Room & Suite (253)
Dining (34)
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Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“hot tub”(77 reviews)
“open fire”(32 reviews)
“outdoor jacuzzi”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,445)
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1,428 results
Traveller rating
857
393
125
29
24
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857
393
125
29
24
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All reviewshot tubopen fireoutdoor jacuzziuniversity campusluxury studioleisure facilitiesreception areasteam roomleisure clubbar foodfantastic hotelexcellent facilitieswedding partybuffet stylebiscuitsreception staffenjoyable stay
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301 - 305 of 1,428 reviews
Reviewed 16 September 2016

Turned off the motorway 40 miles before our hotel because of stationary traffic and booked into this hotel wonderful hotel as I said to the lady servicing the rooms call this a hotel she said why I said well everything works : and it did...More

1  Thank John G
Response from AndyLemm, General Manager at Lancaster HouseResponded 6 November 2016

Dear John G, Wow what a fantastic review thank you very much. Of I am sorry to hear of the bad traffic but it seems to have gone in our favour so I cant be too sorry. Hopefully we will have the pleasure of welcoming...More

Reviewed 15 September 2016 via mobile

For the last few years we have decided as a family to celebrate the start of the New Year together. There is a few of us, usually around 7-10 so planning starts quite early. Our trip in December 2015 was actually reserved in August. We...More

Thank Absfab
Response from AndyLemm, General Manager at Lancaster HouseResponded 4 November 2016

Dear Absfab, Thank you for such a fantastically detailed review. We love the festive season here at the hotel and we are always especially pleased when our guests choose to join us for such a special occasion. The team and I hope that we can...More

Reviewed 14 September 2016 via mobile

Stayed overnight on 11 09 16 our daughters wedding had a wonderful day night, family room was spacious, very clean, they even provided a fridge for me to keep my granddaughters milk in, breakfast was a little disappointing, had to wait for eggs, potato cakes...More

1  Thank myravin
Response from AndyLemm, General Manager at Lancaster HouseResponded 10 October 2016

Dear myravin, Thank you for taking the time to review the hotel. Weddings are such a special occasion and I am always pleased when we can play a part of those celebrations, weather its bedrooms, or the full day here we love it. I will...More

Reviewed 14 September 2016

Stayed here for a night. A very nice quiet location. Check in was easy. Our room was on first floor but could not find lift and had to carry the luggage upstairs. The room was good size with nice bed, tea coffee making facility and...More

Thank AnilGupta70
Response from AndyLemm, General Manager at Lancaster HouseResponded 10 October 2016

Dear AnilGupta70, Thank you for your review. I am pleased to read that you enjoyed your visit overall here at Lancaster House. I would like to apologise that you were not offered assistance with your luggage, this should be standard when checking in, I will...More

Reviewed 13 September 2016

Had a night there before my sisters wedding and went back for Sunday Lunch which was excellent , lovey hotel with very friendly staff, had to wait a while for sunday lunch but they did keep apologising for the wait but it was worth it...More

Thank lancsbabe
Response from AndyLemm, General Manager at Lancaster HouseResponded 10 October 2016

Dear lancsbabe, Thank you for taking the time to review the hotel. I am glad to read that you enjoyed both visit's, but I would like to apologise that there was a delay in getting Sunday Lunch served to you. I have spoken to the...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$116 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (280)
Room & Suite (253)
Dining (34)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Cat M
12 April 2016|
AnswerShow all 2 answers
Response from AndyLemm | Property representative |
Good Afternoon Cat M, My Guest Services Manager has responded to your email, my sincere apologies for the delay in the response. I had been away on annual leave and obviously we wanted to conduct an investigation which had... More
0
Votes
travelbabe2012
19 October 2015|
Answer
Response from AndyLemm | Property representative |
Dear travelbabe2012, I am delighted that you are planning to visit the hotel. Taxis are readily available outside the station and would cost you approximately £8 to the hotel. Alternatively you could walk into the city... More
0
Votes
Room Tips
"Be aware that rooms on the first floor are only accessible by stairs."
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"Get room only, and then decide on breakfast as there is a lot to do in the city, including eating out."
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"go for a suite they are very good"
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"the luxury rooms are beautiful, but if on a budget the standard rooms are also to a high standard"
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