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Holiday Inn Lancaster

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Holiday Inn Lancaster
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971 Reviews from our TripAdvisor Community

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Showing 954: English reviews
Lincolnshire, England
Reviewed 10 June 2015

We had a very nice room on the ground floor. It was clean, even though there was a dirty towel that had been left behind the door. Also the chair's back was broken. So unless these things are addressed then may consider staying again. We had a packed lunch for our onward journey but it was just put together not...

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Helpful?
Thank Brownie101
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Brownie101 Thank you for sparing time to comment on your recent stay. Although overall it sounds like you enjoyed your stay, there are a couple of areas where we could have improved to make your stay a 4- or 5-star one. So thank you for highlighting these - your feedback will be shared with the team and acted on...

Southampton, United Kingdom
Reviewed 8 June 2015 via mobile

We have stayed here many times, for various occasions, and always been happy. We would stay more often, but it's frequently fully booked, that's not a complaint. The riverside location is great for walking our dog. The spa is appreciated. The breakfast is extensive, hot and cold, plenty of choice. I found the staff friendly and helpful. I would be...

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3Thank Paul-Eastleigh
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Paul-Eastleigh It's great to have such positive feedback from a regular guest, so thank you for sparing the time to rate and review your latest stay. I hope it won't be too long before we have the pleasure of welcoming you back once again to Holiday Inn Lancaster. Sincerely Francis Hindle General Manager

Dubai, United Arab Emirates
Reviewed 6 June 2015 via mobile

I went up to visit my daughter at university in Lancaster and found this to be a pleasant hotel just off the M6 more northerly Lancaster exit. Room was good, very clean with all the amenities you'd expect from a Holiday Inn. I didn't use the restaurant or other facilities but staff I met were very friendly, lots of car...

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Helpful?
Thank Dubaibob23
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Dubaibob23 Thank you for staying with us, and we hope to have an opportunity to serve you next time you visit your daughter. Sincerely Francis Hindle General Manager

Norwich, United Kingdom
Reviewed 5 June 2015 via mobile

Stayed here last night as a stopover on the way to Scotland. Booked an executive room, using the companies website, all very easy. Have stayed in a few holiday Inns before so everything was as expected. The staff were friendly & helpful, room clean and well equipped, also remarkably quiet given its proximity to the motorway. We had a lovely...

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Helpful?
Thank Dougie D
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Dougie D Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Francis Hindle General Manager

Reviewed 4 June 2015 via mobile

So this is my third holiday inn this week. Having just left the Oxford version with my confidence in chain hotels somewhat restored and a four hour drive behind me, all I really wanted was comfort food and bed The so called restaurant has an uninspiring menu choice (lots of brown food) so I opted for the ham egg and...

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Helpful?
Thank Steve P
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Steve P Thank you for your candid review. We apologize that your recent stay did not meet expectations and that you were particularly disappointed with your meal in our restaurant. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...

Bhubaneswar, India
Reviewed 3 June 2015

We stayed here on the way to Scotland from London, Location of Hotel is really beautiful, very nearby of Motorway. We stayed at river facing rooms, which has excellent view. Rooms are large enough. We had taken breakfast and dinner here, breakfast has a lot of choice. The area is good for walking.

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Helpful?
Thank arindamdeb
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear arindamdeb Thank you so much for your review of our hotel. I am delighted to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Francis Hindle General Manager

Charleroi, Belgium
Reviewed 1 June 2015

How is it possible to pay to have wifi in 2014??????? Our room was big but not clean!! Lots of hair on a bed, lots of hair in the bathroom… Disgusting! Breakfast basic. And last but not least: lots of fleabites after one night there… The only good thing there is the free parking. We spent the night after in...

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1Thank lieau
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear lieau Thank you for your candid review. The issues you experienced with cleanliness in your room are not typical of our normal standards and I sincerely apologize that your stay did not meet expectations. Your comments will be shared with our housekeeping team so that improvements can be made. Sincerely Francis Hindle General Manager

Dundee, United Kingdom
Reviewed 30 May 2015

Stayed overnight with my young son, as a stopover when travelling back to Scotland. Good choice, especially with use of the swimming pool, which was quiet and warm. Very handy for M6. WiFi is expensive, so make sure you join the IHG Rewards club and you can ask at the desk for free basic WiFi (although it wasn't great in...

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Helpful?
Thank sue170
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear sue170 Thank you so much for your review of our hotel. I am pleased to hear you and your son enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Francis Hindle General Manager

Chester, England, United Kingdom
Reviewed 29 May 2015 via mobile

Stayed overnight whilst visiting sites and customers. As a priority club member I got a room upgrade and the room was a good size. Breakfast was a buffet option with a good selection. Ate in the hotel and reasonable choice on the menu, even if I think the prices are a little high.

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Helpful?
Thank Geoff F
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Geoff F Thank you for providing feedback following your recent stay at our hotel. Your 4-star rating and your positive feedback is very pleasing and I hope we shall have the pleasure of welcoming you back again soon. Sincerely Francis Hindle General Manager

Rayleigh, United Kingdom
Reviewed 28 May 2015

Clean bathrooms, brand new HUGE bed. Large rooms, helpful staff, nice bar (but bit expensive). Close to motorway links and Morcambe. Lots of local history close by. All in all one of the best 'budget' hotels I've used/

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Thank Rachie15021973
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Rachie15021973 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Francis Hindle General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Traders Restaurant
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Lancaster has reopened with a completely new look. It enjoys an excellent location close to the M6 Jct 34 and with a bus stop at the main entrance makes the historic city of Lancaster easy to visit. The Holiday Inn Lancaster is also located near to the picturesque Lake District and provides a convenient location for day trips to the beautiful Lake Windermere and the attractions of Blackpool. The hotel combines an excellent range of facilities for both business and leisure guests, including Kids Stay and Eat Free*. The hotels facilities include 156 fully air-conditioned bedrooms and 7 fully air-conditioned meeting rooms. Each bedroom and meeting room is also equipped with High speed internet access alongside Wifi in the public areas. Our Conference & Banqueting rooms can facilitate up to 120 people for a meeting and up to 80 people for a Banquet. These 7 modern rooms can cater for all requirements from Training Courses, Boardroom Meetings and Conferences to Weddings and Dinner Dances. Ample car parking is provided complimentary at the hotel. The Holiday Inn Spirit Health and Leisure Club offers a gym, sauna, steam room and a indoor Heated Swimming Pool, in addition to Beauty Therapists and Spa. Our Restaurant, lounge and bar offer dishes from around the world including the famous Holiday Inn breakfast. Both Accessible and family rooms are available at the hotel. ... more   less 

Additional Information about Holiday Inn Lancaster

Address: Caton Road, Lancaster LA1 3RA, England
Region: United Kingdom > England > Lancashire > Lancaster
Price Range: $107 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Holiday Inn Lancaster Hotel Lancaster
Lancaster Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Lancaster staff and other travellers.
7 questions
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Durham, United Kingdom
3 months ago

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Questions? Get answers from Holiday Inn Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose an executive room, much nicer and facing the river not the road.”
 of 5 bubbles celand23, 15 Mar 2017 | Read review
“Choose twin or river-side room”
 of 5 bubbles NickB720, 14 Mar 2017 | Read review
“Upper floor facing the river on the south end of the hotel Nice view of river and quieter”
 of 5 bubbles dorothy25443, 13 Mar 2017 | Read review
“River view”
 of 5 bubbles U9239HIkevinb, 5 Mar 2017 | Read review
“River view”
 of 5 bubbles 58RobertT, 18 Feb 2017 | Read review
5 of 5