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    Royal Kings Arms

    75 Market Street, Lancaster LA1 1JG, England
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (77)
    Room & Suite (32)
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    Overview

    • Excellent14%
    • Very good29%
    • Average24%
    • Poor13%
    • Terrible17%
    Travellers talk about
    Free Wifi
    Restaurant
    3 Star Hotel
    All hotel details
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    Toll House Inn
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (309)
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    1 - 5 of 309 reviews

    Reviewed 1 week ago via mobile

    Once again had a fantastic time at this hotel When we booked in we were given an anniversary card and 2 bottles of presecco from Damien, Lisa, Rebecca, Steve and all the staff. This was our 5th visit to this hotel and will definitely be...More

    Thank Daisy C
    Reviewed 2 weeks ago via mobile

    We stayed here for a weekend and we're first of all put into a suite room with a sofa. First impressions were that is was rather dated (there was still a trouser press) but it would be fine. After about an hour we started to...More

    1  Thank Benson_200
    Response from Lisa J, Manager at Royal Kings Arms

    Thank you for taking the time to review, we are sorry to hear your stay with us was disappointing too yourselves. Having investigated your claim regarding rodents, we have discovered a tile missing from the roof above your room and believe birds have gained access...More

    Reviewed 2 weeks ago via mobile

    This is a beautiful building our room was lovely with a castle view, which was also the name of our room!!!! Decor a little tired the bathroom could certainly use a facelift but it was very comfortable and clean. The staff all friendly and helpful

    Thank Debi M
    Reviewed 2 weeks ago

    oh my god nothing like the photos showed, dont be fooled a horrible hotel check in was brilliant by a beautiful young polite lady who is the only good thing about the hotel.... i checked in ... went to my room found it to be...More

    Thank GlennAndrews
    Reviewed 3 weeks ago via mobile

    Stayed here with friends for 1 nite lovely building lots of character does need updating . Staff very helpful . Our room small bathroom needed refurb friends had lovely bigger room . Breakfast fine could be better but good choice of items . Hope someone...More

    Thank Angela P
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$58 - US$82 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    Photos
    Traveller (77)
    Room & Suite (32)
    Dining (8)
    Hotel & Grounds (32)
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    Questions & AnswersAsk a question
    Dirand
    Is breakfast included?
    30 December 2016|
    What is your answer?
    Posting guidelines
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    Sandra W
    Doo you provide hair dryers and iron
    8 December 2016|
    Answer Show all 2 answers
    Response from Sandra W |
    Thhankyou for your quick response
    0
    Votes
    PaulandLynn187069
    Hi, we would like to know why any managerial staff do not return telephone calls and refuse to have a conversation with guests?
    28 April 2016|
    Answer Show all 4 answers
    Response from micky m | Reviewed this property |
    Your not on your own think there is a few of us having the same problem! Very unprofessional not even convinced it's a company it's not registered.....
    1
    Vote
    Room Tips
    "Don't give it a miss"
    Read review
    "Request one of the renovated rooms."
    Read review
    "Get a room overlooking the car park rather than the front of the hotel as it will be less noisy."
    Read review
    "Toilet flusher in our room wasn't working properly and took several attempts , this wasn't very good..."
    Read review