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Once again had a fantastic time at this hotel
When we booked in we were given an anniversary card and 2 bottles of presecco from Damien, Lisa, Rebecca, Steve and all the staff. This was our 5th visit to this hotel and will definitely be...More
We stayed here for a weekend and we're first of all put into a suite room with a sofa. First impressions were that is was rather dated (there was still a trouser press) but it would be fine. After about an hour we started to...More
1 Thank Benson_200
Response from Lisa J, Manager at Royal Kings Arms
Thank you for taking the time to review, we are sorry to hear your stay with us was disappointing too yourselves.
Having investigated your claim regarding rodents, we have discovered a tile missing from the roof above your room and believe birds have gained access...More
This is a beautiful building our room was lovely with a castle view, which was also the name of our room!!!! Decor a little tired the bathroom could certainly use a facelift but it was very comfortable and clean. The staff all friendly and helpful
oh my god nothing like the photos showed, dont be fooled a horrible hotel check in was brilliant by a beautiful young polite lady who is the only good thing about the hotel....
i checked in ... went to my room found it to be...More
Stayed here with friends for 1 nite lovely building lots of character does need updating . Staff very helpful . Our room small bathroom needed refurb friends had lovely bigger room . Breakfast fine could be better but good choice of items . Hope someone...More