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Village Hotel Birmingham Dudley

Booking.comUS$45*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Village Hotel Birmingham Dudley
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1,696 Reviews from our TripAdvisor Community

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There are newer reviews for Village Hotel Birmingham Dudley
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Showing 1,692: English reviews
Wolverhampton
Reviewed 15 January 2017

Would not like to stay again. Poor cleaniness and not a nice experience. Went to reception and was up and down like a yoyo. Housekeeping never answer the phone. There was a fire and pool was evacuated, no vouchers or refund

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Helpful?
Thank 822738dg
Simon B, General Manager at Village Hotel Birmingham Dudley, responded to this review

Dear 822738dg Thank you for taking the time to share your feedback regarding your recent stay. I am sorry to hear that your experience did not live up to the usually very high standards at Village Dudley and will be sure to address your concerns with the team. Service and quality is treated as a must at Village, and if...

Wolverhampton, United Kingdom
Reviewed 15 January 2017

Booked a night on offer to use spa facilities. The gym and spa both have excellent facilities. Well managed and well maintained. Booking experience was very good but room service poor. Spa and gym recommended but not stay overnight again.

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Helpful?
Thank Seema C
Simon B, General Manager at Village Hotel Birmingham Dudley, responded to this review

Dear Seema C Thank you for taking the time to share your feedback, I am sorry to hear that your stay was not fully satisfying, and would like to assure you that your feedback will be used to continually improve the hotel services, your custom is greatly appreciated. Kind Regards Simon Barratt General Manager

Birmingham
Reviewed 15 January 2017

Problems with lighting in the room - no main light, the two lamps provided didn't work and the hotel couldn't fix lamps/ couldn't change room! Only two pillows for the bed, bed was very hard and carpet very stained.

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Helpful?
Thank adammG5085IE
Simon B, General Manager at Village Hotel Birmingham Dudley, responded to this review

Dear adammG5085IE Thank you for taking the time to share your feedback, I am sorry to hear that your stay was not fully satisfying, and would like to assure you that your feedback will be used to continually improve the hotel product and services, and your comments about room 252 will be looked into. Kind Regards Simon Barratt General Manager

Coventry
Reviewed 15 January 2017

Excellent hotel with friendly and helpful staff. Rooms were spotless and bathroom was modern with a great shower. Breakfast was lovely, as always with the Village. The food in the pub was a little overpriced and not very hot, but this was soon rectified by the pub manager.

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Helpful?
Thank Sue_Bar2
Simon B, General Manager at Village Hotel Birmingham Dudley, responded to this review

Dear Sue_Bar2 Many thanks for taking the time to share your feedback with TripAdvisor following your recent stay, we are delighted that you had a great time and enjoyed everything that the hotel has to offer. Despite the noise pleased to read that you found the bed comfortable. We look forward to welcoming you back the next time you are...

West Bromwich
Reviewed 15 January 2017

Poor service throughout the hotel. No customer interaction. Breakfast beverages served wrong both days of stay. Did not have the full range of items on the breakfast buffet. Bar area glasses where left on tables and not cleared

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Helpful?
Thank Jonathan P
Simon B, General Manager at Village Hotel Birmingham Dudley, responded to this review

Dear Jonathan P Thank you for taking the time to share your feedback regarding your recent stay. I am sorry to hear that your experience did not live up to the usually very high standards at Village Dudley and will be sure to address your concerns with the team. Service and quality is treated as a must at Village, and...

Birmingham
Reviewed 15 January 2017

We had a very pleasent stay at the hotel and the bedroom and bathroom was very modern, clean and tidy. We had breakfast at the hotel and the range of food was very good and very well arranged and easy to use

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Helpful?
Thank Jade B
Simon B, General Manager at Village Hotel Birmingham Dudley, responded to this review

Dear Jade B It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel and for the recommendation! We hope that as a result of positive experience, we will have the opportunity of welcoming you back again soon. Warm regards Simon Barratt General Manager

Hooglede, Belgium
Reviewed 14 January 2017

I had a great stay. Nice, clean and modern. Friendly staff as well. The restaurants and cinema nearby are an added bonus. The pub was fun and nice to be at. I was even able to get some work done in the pub with the free wifi.

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Thank 814kurtg
Simon B, General Manager at Village Hotel Birmingham Dudley, responded to this review

Dear 814kurtg Many thanks for taking the time to share your feedback with TripAdvisor following your recent stay, we are delighted that you had a great time and enjoyed everything that the hotel has to offer. We look forward to welcoming you back the next time you are visiting the area. Yours sincerely Simon Barratt General Manager

London
Reviewed 14 January 2017

Hotel was extremely well kept. The room and bathroom looked amazing and were both very clean, the view maybe wasn't the best but it was a ground floor room that I stayed it. As I booked in the January sale the price of the room was also really good.

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Helpful?
Thank Abigail B
Simon B, General Manager at Village Hotel Birmingham Dudley, responded to this review

Dear Abigail B It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel and for the recommendation! We hope that as a result of positive experience, we will have the opportunity of welcoming you back again soon. Warm regards Simon Barratt General Manager

Birmingham
Reviewed 14 January 2017

Very good value for money, rooms excellent even sky TV in rooms, very impressive would definitely recommend to others very pleasant staff breakfast reasonable Could do with a little more variety of food

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Helpful?
Thank C1333KAjohnb
Simon B, General Manager at Village Hotel Birmingham Dudley, responded to this review

Dear C1333KAjohnb It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel and for the recommendation! We hope that as a result of positive experience, we will have the opportunity of welcoming you back again soon. Warm regards Simon Barratt General Manager

Dudley
Reviewed 13 January 2017

Firstly the bathroom was very unclean Bed mattress topper was uncomfortable Fire alarm went off due to some one messing about with a candle in therelation bedroom and during the fire alarm fellow travelers wasn't told to get out of the reception area so if it was a actual fire things could of got messy

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Helpful?
Thank samrK9415CT
Simon B, General Manager at Village Hotel Birmingham Dudley, responded to this review

Dear samrK9415CT I am sorry to hear that you felt the quality of room was below the usual Village standards, and I will be sure to look into this. Your safety is of paramount importance, wherever possible the team will advise people to leave the hotel during an alarm, however that is the purpose of an alarm and the team...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Village Hotel Birmingham Dudley is situated on the A461, near to Dudley Centre and close to lots of attractions. The children will love the animals at Dudley Zoo. Everyone will enjoy a trip to the massive new Bullring Shopping Mall in the centre of Birmingham. You can also enjoy a stroll along Birmingham's canals and walkways, or visit the world renowned Ironbridge Living Museum. Within a short distance the unique Half Penny Green Vineyard is open to visitors. Village Hotel Birmingham Dudley has 124 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Squash Court, 25 metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free parking and free wi-fi throughout the hotel. ... more   less 

Additional Information about Village Hotel Birmingham Dudley

Address: Birmingham Road | Castlegate Park, Dudley DY1 4TB, England
Region: United Kingdom > England > West Midlands > Dudley
Price Range: $80 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Village Hotel Birmingham Dudley 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Village Hotel And Leisure Dudley
Village Hotel Birmingham Dudley England
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Questions & Answers

Here's what travellers have asked, with answers from Village Hotel Birmingham Dudley staff and other travellers.
9 questions
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Questions? Get answers from Village Hotel Birmingham Dudley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the main road nearby, quieter.”
Sue149, 21 May 2017 | Read review
“reception area can get very busy so leave time”
cheesedream21, 1 May 2017 | Read review
“Its all good and outside the town”
738eddiem, 14 Apr 2017 | Read review
“Book elsewhere”
EXRO, 11 Apr 2017 | Read review
“Floors above are squeaky and the cleaning standards are poor. Try the Premier Inn instead.”
squirrelmonkey, 6 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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