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Station Hotel

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Station Hotel
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215 Reviews from our TripAdvisor Community

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Showing 214: English reviews
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Dudley
Reviewed 6 days ago NEWvia mobile

We arrived to a warm welcome and the staff are great very accommodating we ate and the food was piping hot and the rooms were warm and comfortable under used great character to this hotel come on people use it

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Helpful?
Thank lees01
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear Lees01, Thank you for your very kind words. I have passed your comments onto our staff who were thrilled to learn you enjoyed your experience at the Station Hotel. We hope to see you once again, Many thanks, Jason Lewis-Young Deputy Manager

Reviewed 12 January 2017 via mobile

Hired this hotel for 18th birthday party and right from the start, the staff were very helpful. They assisted with all the decorations for room and nothing was too much trouble. Alot of hotels could learn from this establishment for customer relations. Didnt stay overnight but would consider using it again for a party/celebration at a drop of a hat....

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Thank Gabby H
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear Gabby H, Thank you for your excellent review, we are grateful you took the time to provide some wonderful feedback. Mt staff and I are truly touched by your generous words. We all enjoyed your function, the atmosphere was electric! Thanks once again! Jason Lewis-Young Deputy Manager

Burbage, United Kingdom
Reviewed 10 December 2016

On arrival we were greeted politely and given directions to our room. The place does need a little updating but I hope that it doesn't lose it's charm when that does happen. Our room was comfortable, warm and clean. The bed was comfy too. If you like 5* luxury, book elsewhere. If you like a more homely feel then this...

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1Thank Wife-of-tree
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear Wife-of-tree, Firstly may I thank you for taking the time to provide us with some feedback from your recent stay at the Station Hotel. This is feedback that we can use positively to improve our customers' experience. I apologise that you was not wished well on your departure or asked if you enjoyed your stay. I was however delighted...

Telford, United Kingdom
Reviewed 4 December 2016

Room was how I expected, clean all I needed, does need updating , biscuits a plus. But for the price was fine. Was above party room music went on to 12.30pm Service was good and friendly. Position of hotel ideal for Zoo and Black Country museum

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1Thank chrischamb
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear Chrischamb, Thank you for taking the time to write us a review regarding your recent visit to the Station Hotel. We are happy to read that we exceeded your expectations. Many thanks again! Jason Lewis-Young Deputy Manager

Oswestry
Reviewed 1 December 2016

Single room, dated and had a feel like I was staying in my granny's spare room, complete with 1960's furniture. Shabby it was, chic it wasn't! Lighting was dim and the room was quite cold. In fact I wore socks in bed, which is a rarity indeed. Breakfast was disappointing. Apple juice was no frills and the bananas were very...

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Helpful?
Thank exxyeddie
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear Exxyeddie, Thank you for your feedback, in these circumstances we use your comments to pass onto management to give them an insight to how our customers rate us in certain areas. Your comments have proven to be most helpful in this case. Thank you once again for your review. Yours sincerely, Jason Lewis-Young Deputy Manager

London, United Kingdom
Reviewed 23 November 2016 via mobile

I don't mind old hotels however if you can see a layer of dust building up on the curtains, it is worrying. £65 for a double room mid-week (without breakfast!!) is not a good price for the standard provided. Some shampoo should also be provided. If it was not for the price, I would give it 3 starts. The reception...

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Helpful?
Thank Joanna S
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear Joanna S, Thank you for taking the time to publish your review, I am sorry that on this occasion we fell short of your expectations. I have passed your comments onto our Front of House Manager so they may carry out further inspections and improve our standards. You have clearly experienced sub-standard service and for this I must apologise....

Faversham, United Kingdom
Reviewed 22 November 2016

I booked three singles, one with a bath and two with shower as well as a double en suite for one night. At the time I asked the receptionist to ensure that I was designated the room with a bath on arrival. I was surprised therefore to be given a room with a shower and went down to reception to...

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1Thank Sally H
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear Sally H, Thank you for taking the time to publish your review, I am sorry that on this occasion we fell short of your expectations. I have passed your comments onto our Front of House Manager so they may carry out further inspections and improve our standards. You have clearly experienced sub-standard service and for this I must apologise....

Reviewed 21 November 2016 via mobile

Went with friends to a seance night on Thursday 11 November. Great night had by all people we had never met were very friendly, staff were brilliant most inviting atmosphere! Drinks were a bit on the expensive but being an hotel you would expect to pay??????? On the whole a great night and would recommend it to anyone who's interested...

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Thank Rhona S
StationHotel, Deputy Manager at Station Hotel, responded to this review

Dear Rhona S, Thank you for your recent review for your visit to the Station Hotel. We were delighted to learn that you thought our staff were "brilliant". I have passed your comments on to our General Manager who was thrilled also. Many thanks for your kind words and feedback! Jason Lewis-Young Deputy Manager

Reviewed 15 November 2016 via mobile

Me and my new husband booked the station hotel for our wedding reception. From the start Jason and the other staff were amazing. We was allowed to decorate the room as we wished but also offered to help us with decor and accessories if we needed them to. I asked If I could come in and set up the room...

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Helpful?
1Thank Jem J
StationHotel, General Manager at Station Hotel, responded to this review

Dear Jem J, Firstly may I congratulate you and your Husband on your recent wedding and I would like to start by thanking you both for hosting your wedding reception here at the Station Hotel. I was delighted to learn that my Deputy Manager Jason is doing his job well as are all his team of support staff. I have...

Reviewed 13 November 2016 via mobile

Me and my mom stayed as she loves the paranormal and wanted to see the "haunted" rooms. Nothing happened. But the room itself is very basic but somehow still cosy. Very warm and the beds were very comfy. The hotel itself is also very basic but the history and original features makes it very interesting and it's quite nice! However,...

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Thank Kellie E W

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Opposite Dudley Castle, in the heart of the Midlands, the hotel is just 5 minutes' drive from junction 2 of the M5 motorway and offers good-value rooms, free parking and a bar and restaurant.With a warm, friendly atmosphere and a convenient location, the Station Hotel is a good base from which to explore the historic Black Country. The Black Country Living Museum is 0.6 miles (1 km) away.3 miles (5 km) away, the Westfield Merry Hill shopping centre has some of the best shopping facilities in Europe.Originally built in the 1800s, the hotel was modernised and extended in 1936. All en suite room feature plasma TVs with Freeview, telephones and free tea and coffee making facilities.Friendly and relaxed, the restaurant offers great-value food and drink in traditional surroundings with daily homemade specials.The Lounge Bar leads to a conservatory is where you can enjoy the selection of fine beers, wines and spirits available. ... more   less 

Additional Information about Station Hotel

Address: Castle Hill, Dudley DY1 4RA, England
Region: United Kingdom > England > West Midlands > Dudley
Price Range: $69 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Station Hotel 2*
Number of rooms: 38
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Also Known As:
Station Hotel Dudley, England
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Questions & Answers

Here's what travellers have asked, with answers from Station Hotel staff and other travellers.
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Worcester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“220 had road noise as well above function room”
 of 5 bubbles chrischamb, 4 Dec 2016 | Read review
“Rooms at the back quieter but find out first about their heating and make sure that you can adjust the temperature in your room.”
 of 5 bubbles 134sallyh, 22 Nov 2016 | Read review
“Book room 206”
 of 5 bubbles ruthf619, 29 Oct 2016 | Read review
“go down the road to the village hotel”
 of 5 bubbles purpleprincess2016, 27 Sep 2016 | Read review
“Choose another hotel travel lodge down road”
 of 5 bubbles shirleyclarke1, 19 Sep 2016 | Read review
5 of 5