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I was booked in here by my company whilst passing through the area. Large free car park and check in was quick and easy. I was booked into room 215 which had a single and double bed in. Unfortunately the room was grotty. Don’t think...More
Response from Helen C, Front Office Manager at Station HotelResponded March 12, 2018
Thank you for sharing your feedback with the TripAdvisor community regarding your stay with us on Wednesday 7th March 2018,
I was disappointed to hear your stay did not meet your expectations and after further investigation we can confirm our records show that you actually...More
I’m so grateful that this hotel had a room the snow is so bad and I got a room for only 25 pound Thankyou so much excellent hotel in good location to pubs, cinema and retail. Although I didn’t have carvery they do that as...More
1 Thank hayley t
Response from Helen C, Guest Relations Manager at Station HotelResponded 4 weeks ago
Thank you Hayley t for your kind review. We are glad you enjoyed your stay with us and hopefully we can welcome you back to the Station Hotel in the future.
Having booked this hotel for a work course for Marston’s Brewery in Dudley I can honestly say the room was warm and cozy, clean and all I needed The staff were friendly and very welcoming and the food was lovely 😊
Thanks for a great...More
Thank A TripAdvisor Member
Response from Helen C, Public Relations Manager at Station HotelResponded February 17, 2018
Good Afternoon Caroline
Thank you for your lovely review. Your comments will be passed to all our staff and we look forward to welcoming you to the Station Hotel again soon
I always enjoy a breakfast at this venue when I am visiting Dudley, and today was even better than usual. A wide selection of breads was available, plus fruits and the usual hot menu items and cereals. Service was friendly and efficient, and a range...More
This is definitely a budget hotel, however the room was clean, and comfortable. The food however was disgusting. We order the flame grilled burger and chips and it was dry, over cooked and not nice at all. We weren't offered any sauces, and were told...More
Thank Donna A
Response from Helen C, Public Relations Manager at Station HotelResponded January 15, 2018
Thank you for taking the time to write your constructive review. We pride ourselves on listening to our customers and using such comments to improve our service for the future.
Your points have been relayed to our Food and Beverage team and action taken following...More