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The Principal Manchester

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The Principal Manchester
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359 Reviews from our TripAdvisor Community

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Showing 351: English reviews
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Reviewed yesterday NEWvia mobile

Love this place. Located downtown (less than a 25 pound taxi from the airport.) Lots of food and drink options within easy walking distance. And the Oxford Road train station is across the street. Beautiful property that has been in existence since the 19th century. Lots of curb appeal and recent renovations have modernized the interior. The lobby is smallish...

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Helpful?
Thank DallasGatr
North Wales
Reviewed 2 days ago NEW

I attended a corporate conference at the Principal (which I still want to call the Palace....it'll take a while for the rebrand to sink in....). This is an enormous hotel, which could very easily lose itself in a corporate nonentity culture, but strives very hard (and successfully) not to. The conference facilities were excellent, and the catering very good: plentiful...

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Helpful?
Thank Tyke1961
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Tyke1961 I am delighted that you enjoyed your attendance at a corporate conference with us. Thank you so much for taking the time to provide feedback. I hope you are able to return again very soon. Warm regards. Matt Townley, Hotel Manager

Leigh, United Kingdom
Reviewed 2 days ago NEW

I had previously stayed at this hotel, before it became the Principal.. This stay was fabulous, the building is beautiful, full of character, the staff were excellent. We had lunch in the restaurant, cocktails in the garden room and evening drinks in the bar and I couldn't fault it. We stayed on a BB basis and breakfast was impressive. Will...

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Helpful?
1Thank Joanne P
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Joanne P I am thrilled to hear of the many aspects of your stay which made it 'Fabulous'. I look forward to welcoming you back again for another fabulous stay! Warm regards. Matt Townley, Hotel Manager

Reviewed 2 days ago NEW

Really impressed with this excellently located hotel apart from the small bed resulting in poor sleep experience. Breakfast was excellent as was everything else! Would return but I would check out the bed before accepting room.

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Helpful?
1Thank EB33Nj
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear EB33Nj Thank you for taking the time to provide feedback on your recent stay with us. I am delighted to hear that you were impressed with our hotel and should you return, please let me know, and I will ensure you get a bigger bed! Best regards. Matt Townley, Hotel Manager

Thonon-les-Bains, France
Reviewed 2 days ago NEW

The Principal is simply an amazing 5 stars hotel in which you are made to feel welcome. The rooms are huge, bed very comfy, the reception and the restaurants and bar are beautiful. Breakfast is perfect, in a lovely area of the hotel. Amazing price for the service!

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Helpful?
1Thank Honorine P
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Honorine P Thank you for your very kind comments. I am thrilled that you felt so welcome and I hope we can welcome you back again very soon. Best regards. Matt Townley, Hotel Manager

Ruthin, United Kingdom
Reviewed 2 days ago NEWvia mobile

Warm welcome from all the staff, excellent accommodation in an excellent room. The attention to detail was good and made our trip even better. Breakfast was wonderful, couldn't fault the hotel and the staff at all.

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Helpful?
1Thank PaulArgent
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear PaulArgent Thank you so much for your very kind comments. I am so pleased to learn that we were able to make your trip even better. Warm regards. Matt Townley, Hotel Manager

Wigan, United Kingdom
Reviewed 3 days ago NEW

A fantastic overnight stay. Wish it could have been longer. The beds are the comfiest ever and the bedding cosy. Fluffy towels and elemis toiletries and a great power shower. Water and fresh milk in the fridge no piddling little cartons here. Huge room and a tuck shop tin. Very good heating and easy to control. Beautiful hotel and lovely...

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Helpful?
1Thank Michelle S
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Almarien Thank you so much for such wonderful feedback!! I am thrilled we were able to make your stay so special. I am delighted there were so many aspects you enjoyed and I hope you are able to return very soon. Warmest regards. Matt Townley, Hotel Manager

Cramlington, United Kingdom
Reviewed 3 days ago NEWvia mobile

My sister and I visited The Principal in Manchester for two nights Thurs-Sat. We had looked quite a bit on trip advisor and chose this hotel despite some of the negative reviews. We absolutely loved this hotel, the staff really couldn't do enough for you and were so friendly and helpful! To the point where we were wandering from the...

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Helpful?
Thank GillySuttie
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear GillySuttie I was absolutely thrilled to read such fantastic feedback from you. Thank you for taking the time to provide such a detailed review! I am so pleased to hear that you enjoyed your stay so much and I do hope you return to visit us again very soon. Warm regards. Matt Townley, Hotel Manager

Buxton, United Kingdom
Reviewed 4 days ago NEW

I cannot fault this hotel in one single way. It was clean, modern, service was great, breakfast was AMAZING! and the bar "Refuge" was a wonderful experience. I urge anyone who is thinking of staying over to try it. I doubt you will be disappointed! It's also steeped in history and features a ballroom (which we did see) and apparently...

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Helpful?
Thank Lucyb1981
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Lucyb1981 Thank you for taking the time to provide feedback on your recent stay. I am delighted to hear you cannot fault us in any way! I am pleased you were able to see our Ball Room which used to be the staff dining room when the building housed The Refuge Assurance company, and dates back to the late...

Wirral, United Kingdom
Reviewed 4 days ago NEWvia mobile

Well we are here now waiting to go out to the theatre. Hotel is beautiful and the staff are amazing. We are on the fourth floor and the room isn't the biggest but it is spotlessly clean. We only had one bathrobe though and although most reviews mention the Neals Yard toiletries, and I have to say I was looking...

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Helpful?
Thank lindsay f
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear lindsay f I hope you had a wonderful time at the theatre and enjoyed the show. Thank you for your very kind comments about your stay, although I am sorry you were only provided with one bathrobe. As you know, we are now using Elemis products which are also of very high quality, so I hope you weren't too...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Principal Manchester is a fabulous Grade II listed building initially built for The Refuge Assurance Company in 1895. Many of the 270 loft style bedrooms and suites have original features and all rooms have modern touches such as smart TVs and free internet access. The Refuge Dining Room and Public Bar is curated by DJs turned restaurateurs Luke Cowdrey and Justin Crawford of the award winning Volta restaurant in West Didsbury. Featuring small plates and large sharing dishes the food is influenced by the global travels of Luke and Justin. The hotel includes 17 meeting and event spaces including the largest hotel ballroom in the northwest of England. ... more   less 

Additional Information about The Principal Manchester

Address: Oxford Street, Manchester M6O 7HA, England (Formerly The Palace Hotel)
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $154 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Principal Manchester 4*
Number of rooms: 275
Reservation Options:
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Also Known As:
Palace Hotel Manchester
Hotel Style:
#14 Luxury Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from The Principal Manchester staff and other travellers.
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Questions? Get answers from The Principal Manchester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check bed size??”
 of 5 bubbles EB33Nj, 21 Mar 2017 | Read review
“Ask the staff for information on its history, it was really interesting.”
  • such cool furiture, it was a big trunk that opened up with tea/coffee and complimentary snacks
 of 5 bubbles Lucyb1981, 19 Mar 2017 | Read review
“Ask for a room not on the street side of the hotel”
 of 5 bubbles Mshogg, 18 Mar 2017 | Read review
“Rooms at the Hilton are quieter and better serviced.”
 of 5 bubbles Rabfab63, 16 Mar 2017 | Read review
“Deluxe Double”
 of 5 bubbles Donzo007, 15 Mar 2017 | Read review
5 of 5